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  • For Security & Risk Professionals

    Report

    Report Brief: Five Key Capabilities For Microsoft Office 365 Email Security

    Microsoft Takes Steps In The Right Direction, But Microsoft Alone Might Not Be Enough
    June 29, 2016 | Kelley Mak

    Productivity and collaboration tools are an essential technology component of workforce enablement, and because of its economics, scale, and familiar interfaces, Microsoft's Office 365 online...

  • For Application Development & Delivery Professionals

    Report

    Report Quick Take: Google Cloud Services Gather Steam

    New Developer Tools, Big Data Services, And Aggressive Pricing Will Tempt Enterprise Developers
    July 1, 2014 | Jeffrey S. Hammond, James Staten

    At last week's I/O developer conference, Google announced a slew of new developer tools, application programming interfaces (APIs), and cloud services that will make it easier for developers to put...

  • For Infrastructure & Operations Professionals

    Report

    Report Implementing Cloud Collaboration Solutions In Asia Pacific

    A Guidebook For I&O Professionals In Asia Pacific
    January 16, 2014 | Nupur Singh Andley

    Organizations in Asia Pacific (AP) are using collaboration applications to connect their employees with each other and with the outside world, but strapped IT resources and reduced budgets are...

  • For CIO Professionals

    Report

    Report Office 2013: A Breakthrough In Productivity

    Highly Integrated With A Risk Of Lock-In
    January 29, 2013 | Rob Koplowitz, John R. Rymer

    Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

  • For Sourcing & Vendor Management Professionals

    Report

    Report TechRadar™ For SVM Professionals: Software-As-A-Service, Q4 2011

    Software-As-A-Service Still Growing, Taking Over In More Areas Of Technology
    January 3, 2012 | Liz Herbert

    As software-as-a-service (SaaS) becomes increasingly important to firms' application strategies, sourcing and vendor management (SVM) professionals are taking ownership of the research, purchasing,...

  • For Infrastructure & Operations Professionals

    Report

    Report How To Connect Your Mobile Workforce To Cloud-Based Email

    December 12, 2011 | Christopher Voce, Christian Kane

    Interest in cloud-based email is mounting as pressures for IT infrastructure and operations professionals (I&O) to manage and secure smartphones and tablets for an increasingly mobile workforce are...

  • For Infrastructure & Operations Professionals

    Report

    Report Learn From Those Who Have Made The Leap To Cloud-Based Email

    Solid Preparation And Proper Pilots Lead To Successful Migrations
    March 22, 2011 | Christopher Voce

    Infrastructure and operations (I&O) chiefs at companies large and small are beginning to entrust their email to Google, IBM, Microsoft, and other hosters. Migrating email — a...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Cloud-Based Email Vendors

    A Look At The Players And The Criteria You Should Use To Differentiate Them
    March 22, 2011 | Christopher Voce

    Infrastructure and operations executives have shown a tremendous interest in the cloud to provision email and collaboration services to their employees. Why? Cloud-based email and collaboration can...

  • For CIO Professionals

    Report

    Report The State Of Collaboration Software Implementations: 2011

    Businesses Still Mainly Use Collaboration Tools To Reduce Travel Costs
    March 21, 2011 | TJ Keitt

    Businesses large and small are continuing to invest in a range of collaboration technologies. While vendors promise that these technologies can solve a range of business problems, most content and...

  • For CIO Professionals

    Report

    Report Why Organisations Are (Willingly) Sacrificing Email Functionality In The Cloud

    March 8, 2011 | Michael Barnes, John Brand

    Email has emerged as one of the leading enterprise applications for cloud computing over the last 12-18 months. Both Microsoft and Google have become the dominant enterprise players with VMware...

  • For CIO Professionals

    Report

    Report Amway Integrates Notes And SharePoint To Drive Its Information Workplace (IW)

    Mainsoft Provides The Crucial Glue For A Multivendor IW Strategy
    December 17, 2010 | Rob Koplowitz

    Amway runs an extremely complex, global business including product development, manufacturing, marketing, and a unique and highly successful distribution system. This complexity means that Amway IT...

  • For CIO Professionals

    Report

    Report Four Giants Compete For Your Cloud Email Business

    Microsoft And Google Lead; IBM's In The Hunt; Cisco's Just Starting Out
    August 13, 2010 | Ted Schadler

    Google jumped into the enterprise email market in 2007 with a $50 annual subscription to its cloud email service and turned the market upside down. Microsoft quickly re-evaluated and repriced its...

  • For CIO Professionals

    Report

    Report The State Of Collaboration Software Adoption

    Firms Continue To Turn To Collaboration Software After Recession
    April 2, 2010 | TJ Keitt

    Collaboration software adoption grew during the recessionary years of 2008 and 2009, and we anticipate this continuing. Why? Changes in how businesses work internally and with their customers and...

  • For Application Development & Delivery Professionals

    Report

    Report Microsoft Cloud Services Go-To-Market In India

    April 1, 2010 | Michael Barnes, Sanchit Gogia

    This report provides vendor strategists with insights into Microsoft's India go-to-market strategy for its recently launched cloud computing services. The observations in this document were gained...

  • For Infrastructure & Operations Professionals

    Report

    Report Peer Adoption -- The State Of Email In The Enterprise, 2009

    February 3, 2010 | Christopher Voce

    Organizations are continuing to invest in ways to allow users to work better together and give them faster access to the information they need -- and IT pros have to support this with flexible,...

  • For Infrastructure & Operations Professionals

    Report

    Report Exchange 2010 — An Upgrade Worth Considering

    Better Back End, Basic Archiving, And Bigger Mailboxes Lead The Benefits List
    January 27, 2010 | Christopher Voce, Ted Schadler

    Email is business dial tone. Whether on computers or smartphones, email is the most popular application. And Microsoft Exchange is a popular choice for business email. Microsoft's recent release of...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Sourcing Professionals Need To Understand The Changing Requirements Of Users

    December 2, 2009 | Christine Ferrusi Ross

    Forrester's Workforce Technographics® US Benchmark Survey, Q2 2009 provides insights into how workers spend their time with computers and smartphones, as well as key productivity and...

  • For CIO Professionals

    Report

    Report A Day In The Life Of A US Information Worker

    A Snapshot Of US Information Worker Devices, Tools, And Activities
    September 9, 2009 | Ted Schadler

    This is a graphical overview of how US information workers (iWorkers) spend their time with computers, smartphones, and key productivity and collaboration tools. It is our first analysis of...

  • For CIO Professionals

    Report

    Report Tier Your Workforce To Save Money With Cloud-Based Corporate Email

    Occasional Users Can Run Email In The Cloud For As Little As $2.43 Per Month
    August 13, 2009 | Ted Schadler

    Information and knowledge management (I&KM) pros are used to giving all employees the same software tools. While this has the benefit of simplicity, it often means buying licenses for software that...

  • For Infrastructure & Operations Professionals

    Report

    Report Inquiry Spotlight: Cloud-Based Email, Q3 2009

    July 31, 2009 | Christopher Voce

    Interest in cloud-based email is rapidly rising. The promise of reducing operational costs and refocusing on their core competencies has many Forrester customers asking about the cloud. Cloud-based...

  • For CIO Professionals

    Report

    Report How SaaS-Able Are Content, Collaboration, And Data Software Categories?

    Only Some Categories Possess The Innate Characteristics Suited To SaaS Delivery
    July 8, 2009 | Craig Le Clair, Ted Schadler

    Many enterprises are considering information and knowledge management (I&KM) software-as-a-service (SaaS) solutions as alternatives to on-premise software installations and perpetual-license...

  • For Infrastructure & Operations Professionals

    Report

    Report Case Study: Learning From GlaxoSmithKline's Cloud-Based Email Decision Process

    How GlaxoSmithKline Decided To Move To Microsoft Online Services
    June 16, 2009 | Christopher Voce

    GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud-delivered service. To make the decision, GlaxoSmithKline (GSK) went through a rigorous internal...

  • For Infrastructure & Operations Professionals

    Report

    Report Protecting Email With The Cloud

    How Cloud Services Can Play A Role In Message Continuity And Recovery

    Ensuring that your users can access email and keep business moving in the event of a disaster is critical, but it can be complex and costly. Traditional methods carry heavy facility, hardware,...

  • For CIO Professionals

    Report

    Report Demand Insights: The Global Collaboration Market Is Flat

    Universal Business Needs Make Collaboration Tools Important Globally
    May 19, 2009 | TJ Keitt

    Universal business concerns about keeping employees and partners on the same page and productive in an increasingly stratified business environment have business leaders around the world scrambling...

  • For CIO Professionals

    Report

    Report Demand Insights: Collaboration Market Healthy Despite Slumping Economy

    March 25, 2009 | TJ Keitt

    Although 2009 is shaping up to be a tough year for technology vendors, the collaboration market is proving to be vibrant. The tough economy is forcing companies to restrict travel while keeping...