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  • For Application Development & Delivery Professionals

    Report Embrace — Don't Neglect — Mobile Web

    Mobile Web Must Own A Place In A Multidevice Landscape
    October 14, 2015 | Mark Grannan

    Sentiments like "mobile Web sucks" are increasingly common today as customer resentment builds up against slow, broken web experiences on mobile devices. Unfortunately, this blanket statement hurts...

  • For Application Development & Delivery Professionals

    Report Brief: Enterprise Apps On Any Browser

    Insulate Enterprise Apps From Customers' Browser Whims
    July 2, 2015 | George Lawrie

    Enterprise applications like enterprise resource planning (ERP) or customer relationship management (CRM) are vehicles for realizing group-level synergies such as terms that are common to customers...

  • For Infrastructure & Operations Professionals

    Report Navigating Diversity In Operating Systems And Browsers

    Heterogeneity Is Here — And Mobility Is Driving It Further
    April 22, 2013 | J. P. Gownder

    Infrastructure and operations (I&O) professionals face a splintered landscape of operating systems (OSes) and browsers, which complicates investment decisions tied to what they deploy and support...

  • For Application Development & Delivery Professionals

    Report Early Adopters Embrace Hadoop For Operations And Customer Analytics

    Experiences Of Big Data First Movers
    January 11, 2012 | James G. Kobielus

    Forrester interviewed three organizations that have deployed Hadoop to support customer-facing processes, the back office, and even their research and development operations. Although these early...

  • For Infrastructure & Operations Professionals

    Report Corporate Desktop Operating System And Browser Trends, Q2 2010 To Q2 2011

    I&O Execs Need To Prepare For Heterogeneous Environments As They Plan Their Next-Generation Desktop Strategies
    June 16, 2011 | Benjamin Gray, Christian Kane

    Most infrastructure and operations (I&O) managers are in the late planning stage or early deployment phase of their next-generation desktop. This long overdue transformation will introduce...

  • For B2C Marketing Professionals

    Report Apps And Browsers Will Coexist On Tablets

    Improved Tablet Browsers Will Force Apps To Evolve
    March 23, 2011 | Sarah Rotman Epps

    Product strategists designing content experiences for tablets must decide on their development priorities across apps and browsers. While some proclaim that "the Web is dead," we see improving...

  • For Infrastructure & Operations Professionals

    Report Corporate Desktop Operating System And Browser Trends, Q2 2009 To Q2 2010

    Windows 7 Arrives, While Firefox And Chrome Use Increase
    May 19, 2010 | Benjamin Gray

    After years of stagnation due to lack of budget, IT managers are gearing up for a major desktop transformation project over the next 12 to 18 months that will introduce a new desktop operating...

  • For CIO Professionals

    Report Enterprise Platform Trends, H1 2009: Bye-Bye Vista

    November 10, 2009 | Ellen Daley

    Forrester's six-month study of 75,453 enterprise users during H1 2009 reveals interesting insights into browser type, operating system, screen resolution, color depth, and Java and Flash adoption....

  • For Customer Experience Professionals

    Report How To Survive The Browser Wars

    Top Considerations When Designing For Cross-Browser Interoperability
    September 17, 2009 | Harley Manning

    The browser wars have turned hot! How can companies deliver a high-quality Web experience in a world of proliferating platforms — without breaking the bank? The answer lies in best practices...

  • For eBusiness & Channel Strategy Professionals

    Report Mobile Internet: Where Is Your Audience?

    Assessing Browser Traffic To Support Good Technology Decisions
    May 6, 2009 | Julie A. Ask

    Mobile traffic pales in comparison with online traffic, but it is sizeable enough not to be ignored. Handset fragmentation both in the US and globally has stymied the delivery of excellent user...

  • For CIO Professionals

    Report The Battle For The Browser In A Web-Based World

    New Productivity Features And Multibrowser Use Benefit Information Workers
    April 28, 2009 | Sheri McLeish

    Microsoft's Internet Explorer still dominates the desktop browser market, but that popularity now faces new threats. Mozilla's Firefox continues to steadily creep up in enterprise adoption, Google...

  • For CIO Professionals

    Report Enterprise Platform Trends, H2 2008: Chrome Arrives And Vista Departs

    March 16, 2009 | Thomas Mendel, Ph.D.

    Forrester's month-on-month study of 51,913 enterprise users in H2 2008 reveals interesting insights into browser type, operating system, screen resolution, color depth, and Java and Flash adoption....

  • For CIO Professionals

    Report Enterprise Trends: Vista Is Rejected; Mozilla And Apple Make Small Gains

    Enterprise Desktop And Browser Study, H2 2008
    July 23, 2008 | Thomas Mendel, Ph.D.

    Forrester's month-on-month study of more than 50,000 enterprise users throughout H1 2008 reveals interesting insights into browser type, operating system, screen resolution, color depth, and Java...

  • For CIO Professionals

    Report Enterprise Desktop And Web 2.0/SaaS Platform Trends, 2007

    March 27, 2008 | Thomas Mendel, Ph.D.

    Forrester's month-on-month study of more than 50,000 enterprise users throughout 2007 reveals interesting insights into browser type, operating system (OS), screen resolution, color depth, and Java...

  • For Customer Experience Professionals

    Report Improve Mobile Site Usability By Addressing Device And Browser Variability

    September 12, 2007 | Vidya L. Drego

    Experience on the mobile Web is poor. That's no surprise given the confusing landscape of technologies, devices, and browsers that mobile site designers need to support. Every year hundreds of...

  • For Infrastructure & Operations Professionals

    Report Enterprise Browser And Desktop Trends, Q4 2006 And Q1 2007

    August 7, 2007 | Thomas Mendel, Ph.D.

    Building applications and Web experiences for an enterprise audience can be a different game than developing them for the general consumer. Forrester's month-on-month study of more than 50,000...

  • For Security & Risk Professionals

    Report Man-In-The-Browser: Emerging Attacks Exploit Browser Vulnerabilities

    April 17, 2007 | Chenxi Wang

    A new form of man-in-the-middle attack, called "man-in-the-browser," has surfaced. These attacks can bypass current browser security mechanisms to read, insert, and modify transaction data....