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  • Application Management

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  • For Application Development & Delivery Professionals

    Report Measuring Mobile Apps

    Continuous Improvement: The Mobile App Development Playbook

    App users drive development teams to deliver new features and capabilities. Mobile performance management tools provide an essential feedback loop to guide the content of these updates. The...

  • For Infrastructure & Operations Professionals

    Report Vendor Landscape: Application Release Automation Tools

    Unleash Your Agility With Release Automation For Better Business Results
    May 12, 2016 | Amy DeMartine

    Application release automation (ARA) tools help firms release software consistently and in an automated fashion as a key part of getting business technology solutions to end customers. This report...

  • For CIO Professionals

    Report Brief: Why The CIO Must Care About Containers

    Behind The Hype, Containers Begin Your Transition To A Digital Business
    May 10, 2016 | Paul Miller

    Docker simplified the use of containers, exciting developers with an easy way to build, test, and deploy their new cloud-native applications. But for CIOs who must integrate core systems of record...

  • For Infrastructure & Operations Professionals

    Report Vendor Landscape: Application Performance Management, Including Mobile APM, Q2 2016

    Vendors From All Specialties Are Converging On APM
    May 9, 2016 | Milan Hanson

    Application performance management (APM) has graduated from monitoring back-end systems to helping delight customers. Infrastructure and operations (I&O) professionals tasked with managing today's...

  • For Infrastructure & Operations Professionals

    Report Service Design Is Your New Approach To Infrastructure

    Vision: The Infrastructure Transformation Playbook
    May 5, 2016 | Glenn O'Donnell

    Today's service complexity and sky-high end customer expectations mean that infrastructure and operations (I&O) teams must: 1) consolidate design across all infrastructure domains (silos) and 2)...

  • For Application Development & Delivery Professionals

    Report The Quest For Speed-Plus-Quality Drives Agile And DevOps Tool Selection

    Landscape: The Modern Application Delivery Playbook

    Application development and delivery (AD&D) leaders are feeling pressure to improve the speed and quality with which they deliver software. Agile and DevOps practices and the tools that enable them...

  • For Infrastructure & Operations Professionals

    Report TechRadar™: Continuous Deployment, Q2 2016

    Road Map: The Modern Service Delivery Playbook
    May 3, 2016 | Amy DeMartine, Robert Stroud

    Digital businesses are the new norm, and to compete in this new digital market, software applications and products must contain new sources of customer value while at the same time adopting new...

  • For Infrastructure & Operations Professionals

    Report Gear Up For Modern Service Delivery

    Tools And Technology: The Modern Service Delivery Playbook
    May 3, 2016 | Amy DeMartine

    Speeding up the pace from a traditional service delivery life cycle requires automation tools, which present opportunities and challenges to the infrastructure and operations (I&O) organization....

  • For Infrastructure & Operations Professionals

    Report How To Budget For Workforce And Customer-Facing Technologies In 2016 And Beyond

    Benchmarks: The Workforce Enablement Playbook
    April 29, 2016 | J. P. Gownder

    Infrastructure and operations (I&O) leaders planning their budgets for 2016 and beyond must invest in the business technology (BT) agenda — that is, spending on technology that helps win, serve,...

  • For Infrastructure & Operations Professionals

    Report IoT Success Requires A DevOps Mindset

    How To Wrap IoT Solutions With The Right Processes
    April 27, 2016 | Amy DeMartine, Michele Pelino

    The IoT opportunity is taking enterprises by storm — but its newness means there are a lot of unknowns, including how to achieve operational excellence. The same DevOps principles that drive...

  • For Infrastructure & Operations Professionals

    Report Haste Does Not Make Waste If You Improve Your Service Delivery

    Processes: The Modern Service Delivery Playbook
    April 20, 2016 | Amy DeMartine

    The effects of digital disruption are rippling through businesses and industries across the world. Digital cravings are causing customers to change their loyalty in an instant as they continually...

  • For Sourcing & Vendor Management Professionals

    Report Bring Your Applications Management Services Into Your Digital Future

    Harness AMS Spending To Support Digital Transformation
    April 5, 2016 | William Martorelli

    Customers continue to rely and spend heavily on application management services (AMS) available from outsourcing companies, but with relatively little direct business impact. How can clients get...

  • For eBusiness & Channel Strategy Professionals

    Report Optimize Performance For Global And Mobile eCommerce

    Performance Management: The eCommerce Globalization Playbook
    March 30, 2016 | Mark Grannan

    eBusiness leaders can't assume that existing investments in data centers, bandwidth, and content delivery networks (CDNs) will be sufficient to ensure blazing-fast speeds in faraway markets or on...

  • For Enterprise Architecture Professionals

    Report The Platform Explosion: Harness It Or Lose Agility

    Job No. 1 For EA Pros: Don't Let Complexity Kill Responsiveness
    March 30, 2016 | Brian Hopkins, John R. Rymer

    The neat boundary between platforms and applications is gone, resulting in a spike in the number of software platforms in the average enterprise. Vendors of all types — SaaS providers, systems...

  • For Infrastructure & Operations Professionals

    Report Organize And Staff I&O Pros For Successful DevOps Practices

    Organization: The Modern Service Delivery Playbook
    March 29, 2016 | Amy DeMartine

    Digital businesses are creating disruption in the marketplace, which is forcing other enterprises to follow in their path. These digital businesses are favoring integrated product teams that are...

  • For Application Development & Delivery Professionals

    Report Invest In Greater Speed And Agility For Application Development And Delivery

    Business Case: The Application Development Strategy, Structure, And Sourcing Playbook
    March 25, 2016 | Liz Herbert

    Business priorities are squarely focused on winning, serving, and retaining customers. For most companies, this means a significant overhaul in software development and sourcing: from slow and...

  • For Infrastructure & Operations Professionals

    Report Portfolio Evaluation Is The Key To Migrating Applications To The Cloud

    Processes: The Cloud Computing Playbook
    March 25, 2016 | William Martorelli

    Cloud services in the enterprise are growing, as customers increasingly want to get out of the data center business. While these services offer flexible new options for CIOs, infrastructure and...

  • For Application Development & Delivery Professionals

    Report Boost Application Delivery Speed And Quality With Agile DevOps Practices

    Road Map: The Modern Application Delivery Playbook
    March 22, 2016 | Kurt Bittner, Diego Lo Giudice

    Driven by customer demands and competitive pressures, application development and delivery (AD&D) leaders have an imperative to deliver applications faster, yet many struggle with where to start...

  • For Enterprise Architecture Professionals

    Report Brief: The World's Largest Market Needs Open Source Technology

    Organizations Must Strategically Adopt Open Source Software To Thrive In China
    March 7, 2016 | Charlie Dai

    To fully reap the benefits of open source software (OSS), organizations must do more than adopt software components on a per-project basis. OSS has become critical to cost-effectively increasing...

  • For Application Development & Delivery Professionals

    Report Brief: CDN's Role In Continuous Delivery And DevOps

    February 25, 2016 | Mark Grannan

    As application development and delivery (AD&D) teams release more rapidly or as the business pushes more campaigns and tries new ideas, every element in the technology stack is changing in...

  • For Application Development & Delivery Professionals

    Report Bridge The Budget GAAP In Your Business Applications Strategy

    Business Case: The Business Applications Playbook
    February 22, 2016 | Duncan Jones

    Last century's financial evaluation models are inappropriate for the business technology (BT) era. AD&D leaders are unable to justify a fundamental shift in their business applications strategies...

  • For Infrastructure & Operations Professionals

    Report Brief: Take Application Performance To The Next Level With Digital Performance Management

    Performance Management: The Modern Service Delivery Playbook
    February 19, 2016 | Milan Hanson, James McCormick

    Today's digital businesses and their customers need I&O professionals to go beyond problem solving to deliver an excellent customer experience. Operations teams are seeking something more than...

  • For Infrastructure & Operations Professionals

    Report Infrastructure As Code, The Missing Element In The I&O Agenda

    Strategic Plan: The Infrastructure Transformation Playbook
    January 27, 2016 | Robert Stroud

    Infrastructure and operations (I&O) professionals have been dedicated to delivering services at lower costs and ever greater efficiency, but the business technology (BT) agenda requires innovation...

  • For Infrastructure & Operations Professionals

    Report Groundbreaking Vendors: Cloud Computing In China

    These Chinese Startups Will Fuel And Optimize Your Cloud Strategy
    January 25, 2016 | Frank Liu

    As companies in China increasingly adopt cloud and reap its business benefits, they will need more innovative cloud services to help them develop their business technology agenda and drive digital...

  • For Application Development & Delivery Professionals

    Report Use DevOps Practices To Create A Lean And Responsive Application Delivery Organization

    Organization: The Modern Application Delivery Playbook
    January 20, 2016 | Kurt Bittner, Amy DeMartine

    Agile practices are helping organizations deliver high-quality digital experiences that delight customers, rapidly and at lower cost. Application development and delivery (AD&D) leaders have...

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