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  • Business Continuity & Disaster Recovery

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  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Disaster-Recovery-As-A-Service Providers, Q2 2017

    Cloud-Based Recovery Providers Focus More On Virtual Infrastructure Than Heterogeneous Enterprise Deployments
    April 20, 2017 | Naveen Chhabra

    In our 26-criteria evaluation of disaster-recovery-as-a-service (DRaaS) providers, we identified the 10 most significant players — Bluelock, Daisy, HPE Enterprise Services, IBM, iland, NTT...

  • For Infrastructure & Operations Professionals

    Report

    Report Business Technology Resiliency Matters More Than Ever

    A Multidimensional Approach Can Achieve Dependability When You Need It Most
    January 10, 2017 | Naveen Chhabra, Stephanie Balaouras

    Businesses are suffering increasing downtime due to technology failure or hacking events that are damaging their precious brands. Technology makes you competitive and improves the customer...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Disaster-Recovery-As-A-Service Providers, Q4 2016

    DRaaS Providers Promise To Keep You Up
    December 7, 2016 | Naveen Chhabra

    Service outages cause inexcusable harm to customer experiences, putting infrastructure and operations (I&O) professionals under tremendous pressure to ensure that business technology services are...

  • For Security & Risk Professionals

    Report

    Report Quick Take: Poor Planning, Not An IoT Botnet, Disrupted The Internet

    Dyn Outage Underscores The Need To Plan For Failure
    October 24, 2016 | Jeff Pollard, Joseph Blankenship

    On October 21, internet users went through a real exercise in one way the internet could die. Critical infrastructure exists on the internet as well as in the real world, and this attack crippled...

  • For Infrastructure & Operations Professionals

    Report

    Report TechRadar™: BT Infrastructure, Q2 2016

    Road Map: The Infrastructure Transformation Playbook
    May 9, 2016 | Andre Kindness, Robert Stroud

    Software has turned the infrastructure world upside down. Hardware speeds and feeds no longer dominate infrastructure and operations (I&O) professionals' criteria; they know that the fastest...

  • For Security & Risk Professionals

    Report

    Report Seven Steps To Protect Your eCommerce Website In 2016

    Start Now To Protect Your Site Before The Next Holiday Crunch
    February 12, 2016 | John Kindervag

    During the busy holidays, there is always news of a website breach or crash. Despite the millions of dollars they generate for their businesses, websites remain vulnerable to cyberattack,...

  • For Infrastructure & Operations Professionals

    Report

    Report Building The Always-On, Always-Available Digital Enterprise

    Three Steps To Get You On The Path To Running 24x365 Services
    February 9, 2016 | Stephanie Balaouras, Richard Fichera

    Your digital business ecosystem consists of customers, partners, suppliers, and employees. Each expects your services to be available 24x365 in a seamless fashion. But running an always-on,...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: New Data Resiliency Approaches Render Backup Obsolete

    Expect Failure, Plan For It, And You Will Succeed At Serving Customers
    February 5, 2016 | Naveen Chhabra

    Technology service disruptions have far-reaching effects that can cost your business customers if you don't take the right approach to resiliency. Backup systems have been a staple of business...

  • For Security & Risk Professionals

    Report

    Report The State Of Business Continuity 2015: People And Communication

    Part 3: Risk Pros Need To Prioritize The Human Aspects Of BC Preparedness
    January 29, 2016 | Stephanie Balaouras

    A resilient company can absorb the impact of any unexpected event without failing to deliver on its brand promise. In this report, the third in a series highlighting the current state of business...

  • For Security & Risk Professionals

    Report

    Report The State Of Business Continuity 2015: Planning, Maintenance, And Exercises

    Part 2: BC Plans Fail To Address Looming Cybersecurity And Third-Party Risks
    October 8, 2015 | Stephanie Balaouras

    A resilient company can absorb the impact of any unexpected event without failing to deliver on its brand promise. In this report, the second in a series highlighting the current state of business...

  • For Security & Risk Professionals

    Report

    Report The State Of Business Continuity 2015: Mission, Priorities, Program Management, And Budgeting

    Part 1: Risk Pros Are Putting The Business Back Into Business Continuity
    August 28, 2015 | Stephanie Balaouras

    As so-called "100-year floods" and cyberattacks grow more frequent, and as governments, healthcare providers, and businesses become completely dependent on complex technology, business continuity...

  • For Infrastructure & Operations Professionals

    Report

    Report Inquiry Spotlight: Business Technology Resiliency, H1 2015

    Move Forward With Business Technology Resiliency
    July 22, 2015 | Henry Baltazar

    Business technology resiliency (BTR) tools such as backup have long been a part of traditional infrastructures, serving as a safety net for revenue-generating applications and systems. More...

  • For Infrastructure & Operations Professionals

    Report

    Report Technology Management: Service Catalog Workbook

    October 9, 2014 | Chris Gallacher, Eveline Oehrlich

    This service catalog includes a variety of generic service families and the definitions of the service activities associated with them. IT executives should use these sample families as a starting...

  • For Infrastructure & Operations Professionals

    Report

    Report Key I&O Technology Trends To Watch In 2014, Part 2

    Embrace New Approaches To Radically Transform Business Resiliency
    May 14, 2014 | Sudhanshu Bhandari

    To accelerate business growth, infrastructure and operations (I&O) professionals in Asia Pacific (AP) must understand and ultimately master four key I&O-related trends: 1) Continually consolidate...

  • For Infrastructure & Operations Professionals

    Report

    Report The State Of Business Technology Resiliency, Q2 2014

    May 12, 2014 | Stephanie Balaouras

    Infrastructure and operations (I&O) leaders have a growing number of services and tools to better prepare themselves for any type of event, whether it's natural or manmade; however, that doesn't...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Cloud-To-Cloud Resiliency

    Top Cloud Users Design A Multicloud Approach To Ensure Highly Available Services
    February 24, 2014 | Rachel A. Dines, Lauren E. Nelson

    Just like on-premises infrastructure, clouds fail. We see this in the news on an almost daily basis. Yet as we enter the age of the customer, downtime is becoming less and less acceptable. How can...

  • For Infrastructure & Operations Professionals

    Report

    Report Execute The Five Key Processes Of The Business Technology Resiliency Life Cycle

    February 24, 2014 | Stephanie Balaouras, Eveline Oehrlich

    This report outlines Forrester's solution for infrastructure and operations (I&O) leaders responsible for developing and implementing the core processes that support business technology (BT)...

  • For Security & Risk Professionals

    Report

    Report AWS Cloud Security

    AWS Takes Important Steps For Securing Cloud Workloads
    February 5, 2014 | Ed Ferrara

    Security to and from the cloud is a hot topic. The notion that cloud technologies should not be used by large enterprises due to security concerns is rapidly fading. Security still ranks as the No....

  • For Infrastructure & Operations Professionals

    Report

    Report Back Up Your Critical Cloud Data Before It's Too Late

    Cloud-To-Cloud Backup Emerges As A Practical Option For Cloud Data Protection
    February 4, 2014 | Rachel A. Dines

    For years, it has been standard practice to back up your critical data. You store several copies locally for operational recovery and send copies off-site (electronically or physically) for...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Disaster-Recovery-As-A-Service Providers, Q1 2014

    A Dozen Cloud-Based Resiliency Players Battle It Out For Top Honors
    January 17, 2014 | Rachel A. Dines

    In Forrester's 17-criteria evaluation of disaster-recovery-as-a-service (DRaaS) vendors, we identified the 12 most significant service providers — Axcient, Barracuda Networks, CenturyLink...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Traditional Disaster Recovery Service Providers, Q1 2014

    The Six Providers That Matter Most And How They Stack Up
    January 17, 2014 | Rachel A. Dines

    In Forrester's 45-criteria evaluation of traditional disaster recovery service providers, we identified the six most significant service providers — CSC, HP, IBM, Phoenix, Recovery Point Systems,...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: Breaking Down VMworld 2013

    VMware Delivers A Strong SDDC Message, An Incremental Cloud Story, And A Relatively Weak End User Computing Message
    September 19, 2013 | Dave Bartoletti, Rachel A. Dines

    Is the traditional data center about to be disrupted by the cloud? Not if VMware can help it. Last week's annual VMworld conference in San Francisco drew over 20,000 infrastructure and operations...

  • For Infrastructure & Operations Professionals

    Report

    Report Seven Business Technology Resiliency Lessons Learned From Superstorm Sandy

    Key Takeaways That Can Help You Strengthen Your Business Continuity And Disaster Recovery Plans
    April 12, 2013 | Rachel A. Dines

    In late October 2012, Superstorm Sandy barreled through the Caribbean and the eastern US, affecting almost half of the states in the US. The storm left millions without access to basic...

  • For Security & Risk Professionals

    Report

    Report Top 15 Trends S&R Pros Should Watch: Q2 2013

    April 9, 2013 | John Kindervag, Stephanie Balaouras

    From frantic security operations problems to the changing threat landscape, CISOs, senior security leaders, and other IT risk management leaders consistently have trouble keeping up with key trends...

  • For Infrastructure & Operations Professionals

    Report

    Report Elevate Your Business Technology Resiliency Program With An In-Depth Strategic Plan

    April 8, 2013 | Stephanie Balaouras

    This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders to develop their business technology (BT) resiliency strategic plan. A well-documented strategic plan is...

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