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  • Software Asset Management

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  • For CIO Professionals

    Report

    Report Asset-Based Consulting Will Gradually Change The Consulting Revenue Model

    CIOs: Base Your Selection On What The Consultants Know And The Resources They Have Access To Inside And Outside Their Consultancy
    August 13, 2015 | Marc Cecere

    The days of consultants relying on individual experience to execute complex projects are waning. The best consultancies are increasingly using reusable assets in the form of templates, best...

  • For Infrastructure & Operations Professionals

    Report

    Report Optimize Scalable Workload-Specific Infrastructure For Customer Experiences

    New Options For Configuring Highly Scalable Systems Can Improve The ROI Of Infrastructure Investments
    August 11, 2014 | Richard Fichera

    You face the difficult task of designing the expansive and scalable infrastructure that supports many of your new customer-facing systems of engagement and their associated analytics. Do not fall...

  • For Infrastructure & Operations Professionals

    Report

    Report TechRadar™: Business Technology Monitoring, Q3 2013, Part 3 Of 5

    Analysis Of Business Monitoring Technologies In The "Survival" Ecosystem Phase
    November 27, 2013 | John Rakowski

    In Part 3 of Forrester's TechRadar™ series on business technology (BT) monitoring, we examine eight technologies in the "Survival" ecosystem phase: business activity monitoring, cloud cost...

  • For Infrastructure & Operations Professionals

    Report

    Report TechRadar™: Business Technology Monitoring, Q3 2013, Part 1 Of 5

    To Become A True Business Partner, Focus Investment On Customer-Centric Monitoring Technologies
    September 9, 2013 | John Rakowski, Jean-Pierre Garbani

    The monitoring technology market is awash with solutions, marketing acronyms, best practices, and the promise of "proactive" technology management. For many enterprise IT organizations, this...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Software Audits: The Pain, The Shame, And The Gain

    If You Haven't Been Audited Yet, Chances Are You Will Be Soon — So Be Prepared
    August 29, 2013 | Mark Bartrick

    Forrester sees a growing list of clients that find themselves forced to pay out for noncompliance. It seems that software audits are causing increasing pain as organizations struggle to keep...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Avoiding The Compliance Challenges Of Software Virtualization

    Avoid Licensing Issues By Understanding The Rules And Employing Software Optimizing Technology
    July 16, 2013 | Mark Bartrick

    There are many benefits associated with software virtualization, and the majority of Forrester clients have already started their virtualization journey. However, like any licensing metric, the...

  • For Infrastructure & Operations Professionals

    Report

    Report The State And Direction Of Software Asset Management: 2012 To 2013

    Despite A Growing Need For SAM, Capabilities Are Still Adrift From Business Need
    March 19, 2013 | Stephen Mann

    The costs and risks associated with software purchases and use are a corporate concern. As a result, enterprises consider software asset management (SAM) capabilities as a "must-have" rather than a...

  • For Infrastructure & Operations Professionals

    Report

    Report RFP Template For Software Asset Management Solutions

    December 28, 2012 | Stephen Mann

    This template is intended to provide a starting point for thinking about sections to include in an RFP for software asset management (SAM) solutions. This template should be viewed as an...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Accelerate Your Software License Optimization Program By Using Specialist Services Providers

    Use Experts' Tools, Processes, And People To Replace Failing SAM
    October 9, 2012 | Duncan Jones

    If you've recently had a bad software audit experience, are worried about license compliance, or want to cut wasteful software expenditure, you may need to replace traditional, but obsolete,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Managing An IBM Software Audit

    Understand Eight Key Steps In The Audit Process, And Be Better Prepared
    February 21, 2012 | Clarence Villanueva

    An unexpected IBM software audit can sow the seeds of partner discontent in a good supplier relationship. With the official arrival of an IBM software audit letter, your IT organization must...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Introducing Software License Optimization

    September 29, 2011 | Duncan Jones

    This report describes how sourcing and vendor management leaders can practice continuous improvement as part of Forrester's strategic software sourcing approach. Software asset management (SAM),...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Best Practices For Surviving Software Compliance Audits

    Control Each Stage Of The Process To Minimize The Risks
    July 15, 2011 | Duncan Jones

    Forrester clients continue to face increasing software audit activity as more publishers institute license compliance processes or expand their existing programs. This report will summarize the...

  • For Infrastructure & Operations Professionals

    Report

    Report Update 2011: Q&A: SharePoint Licensing Complexities

    Licensing SharePoint, And How Federation And Virtualization Play A Role
    June 15, 2011 | Christopher Voce

    Microsoft's SharePoint has been a runaway success with many companies: so much so, that it tests the mettle of infrastructure and operations (I&O) professionals who are charged with building and...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Updated Q4 2010: Check Your Software License Agreement For These Common Flaws

    Update Familiar Contract Clauses To Accommodate Technology Changes
    December 23, 2010 | Duncan Jones

    When working with individual clients, Forrester sees many software license agreements that are seriously flawed. Some common problems: the contracts fail to explain clearly what the buyer has to...

  • For Application Development & Delivery Professionals

    Report

    Report Forrester's Software Asset Management RFP/RFI

    July 9, 2010 | George Lawrie

    Forrester developed the request for proposal/request for information (RFP/RFI) tool based on past experience and research into the widest range of possible environmental requirements. The tool...

  • For Application Development & Delivery Professionals

    Report

    Report Software Asset Management Risk Assessment Tool

    July 9, 2010 | George Lawrie

    In order to build a business case for a software asset management program, app development and delivery professionals will generally need to provide stakeholders with an assessment of risk....

  • For Application Development & Delivery Professionals

    Report

    Report Defuse Software License Time Bombs With Software Asset Management

    How To Defuse The Software Asset Management Time Bomb In Your Basement
    July 9, 2010 | George Lawrie

    As large firms place ever more critical reliance on software apps and tools, restructure through mergers and acquisitions, and outsource elements of software development and delivery, they face...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Surviving A Software License Audit

    Control The Process To Minimize The Risk Of Unexpected Charges
    January 4, 2010 | Duncan Jones

    There's nothing wrong with software companies doing license audits — they have to protect their intellectual property (IP) — but sometimes audits can be painful, or even terminal, for...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Client Management Suites

    Evolving Computing Market Shifts Focus To Security And Virtualization
    July 29, 2009 | Natalie Lambert

    Desktop operations managers are watching their computing environment change. There are now more types of devices and more varieties of operating systems entering the enterprise than ever before....

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Real Problem Of Counting Virtual Licenses

    Software Sourcing Managers Should Understand The Licensing Impact Of Their Colleagues' Plans For Server Virtualization
    April 23, 2009 | Duncan Jones

    Software license agreements that vendors created and buyers accepted years ago fail to make clear how definitions of hardware-based metrics such as per-processor apply to today's virtualized data...

  • For Infrastructure & Operations Professionals

    Report

    Report Q&A: SharePoint's Licensing Complexities

    Licensing SharePoint, And How Federation And Virtualization Play A Role
    November 10, 2008 | Christopher Voce

    Microsoft's SharePoint continues to spread like wildfire, making it difficult for IT to respond with efficient ways to deploy and manage it. SharePoint is a component in Microsoft's broader...

  • For Infrastructure & Operations Professionals

    Report

    Report Thinking About Desktop Virtualization? Rethink Your Windows Licensing Strategy

    June 5, 2008 | Natalie Lambert, Christopher Voce

    As a desktop operations professional, you've managed to avoid getting down in the weeds with Microsoft licensing — unfortunately, times have changed. Desktop virtualization is forcing desktop...

  • For Infrastructure & Operations Professionals

    Report

    Report Untangling Windows Server Licensing Issues

    May 14, 2008 | Christopher Voce

    Windows Server 2008, formerly code-named Longhorn, is finally out in the wild. The new version delivers enhancements in virtualization, manageability, and security that will entice firms to the new...

  • For Infrastructure & Operations Professionals

    Report

    Report Topic Overview: IT Management Software

    November 13, 2007 | Natalie Lambert, Galen Schreck

    Today's organizations are trying to keep up with the continuous pace of technology change and growing business requirements. The importance of management technologies to monitor and manage the wide...

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