Search Results

• For Infrastructure & Operations Professionals

  Report

  Report How Many Servers Can Dance On The Head Of An Administrator?

  Demystifying Support Ratios For Core Infrastructure

  March 6, 2013 | Richard Fichera

  How many servers can a single administrator manage? How many terabytes of storage can one admin handle? Answers to these support ratio questions are frequently sought by Forrester's infrastructure...

• For Infrastructure & Operations Professionals

  Report

  Report Assess Your IT Infrastructure Maturity

  October 23, 2012 | Dave Bartoletti, Glenn O'Donnell

  Even though spending on server, storage, network, and facilities infrastructure consumes 50% of budgets, IT infrastructure and operations (I&O) leaders struggle to answer two critical questions: 1)...

• For Infrastructure & Operations Professionals

  Report

  Report Forrester's IT Infrastructure Maturity Assessment

  October 15, 2012 | Dave Bartoletti, Glenn O'Donnell

  Forrester's IT infrastructure maturity assessment evaluates your current and desired state maturity across 24 key IT infrastructure elements within four top-level domains: oversight, people,...

• For Infrastructure & Operations Professionals

  Report

  Report Inquiry Insight: IT Management Software

  Sustained Activity In Spite Of The Economic Downturn

  May 13, 2009 | Jean-Pierre Garbani

  Forrester analyzed the IT management software (ITMS) inquiries received from vendors and end users in 2007 and 2008. Inquiries are a good indicator of the tactical issues faced by Forrester's...

• For Sourcing & Vendor Management Professionals

  Report

  Report IT Infrastructure Market And Services Data

  April 13, 2009 | Paul Roehrig, Ph.D.

  IT Infrastructure Market And Services Data.

• For Infrastructure & Operations Professionals

  Report

  Report Why Isn't Server Virtualization Saving Us More?

  A Few Small Changes May Dramatically Increase Your Efficiency

  January 28, 2009 | Galen Schreck

  Companies have rapidly adopted server virtualization over the past few years, but there are big differences in their use of the technology. Most companies are able to reduce server hardware...

• For Infrastructure & Operations Professionals

  Report

  Report Retrofitting Your Data Center For Better Capacity

  October 29, 2008 | Galen Schreck, James Staten

  Data centers are expected to last 25 to 30 years, but you need to periodically refresh your environmental gear for better capacity. Many companies can't deploy modern server equipment like blades...

• For Infrastructure & Operations Professionals

  Report

  Report Trimming The Fat From Exchange

  Strategies To Consolidate Resources Dedicated To Running Microsoft Exchange Server Infrastructure

  April 28, 2008 | Christopher Voce

  Consolidation is top of mind for many IT managers, and a portly email infrastructure is a ripe target to put on a diet. Business factors such as mergers and acquisitions and technical factors such...

• For Infrastructure & Operations Professionals

  Report

  Report Cost Analysis And Measurement Help Ensure Consolidation Success

  January 15, 2008 | James Staten

  Most enterprises are involved in or planning IT consolidation projects to address cost issues, but those that have made the effort have found that their expectations going in often are hard to...

• For Infrastructure & Operations Professionals

  Report

  Report How Large Enterprises Approach IT Infrastructure Consolidation

  December 28, 2007 | James Staten

  Most IT shops are either down the path or plan to engage in IT infrastructure consolidation projects in the next year. How are they approaching it? Forrester surveyed 246 IT executives and managers...

• For Infrastructure & Operations Professionals

  Report

  Report The IT Consolidation Imperative: Out Of Space, Out Of Power, Out Of Money

  How To Get Started With IT Consolidation Before It's Too Late

  October 5, 2007 | James Staten

  Nearly every large enterprise IT shop is struggling to accommodate growing business demands within their existing budgets and infrastructure. This requires IT consolidation. But where do you start?...

• For Sourcing & Vendor Management Professionals

  Report

  Report Smaller India-Based Infrastructure Providers Can Be The Right Size For The Right Clients

  Unlocking Value With Second-Tier Offshore Firms

  September 18, 2007 | Paul Roehrig, Ph.D.

  Although massive IT outsourcers like Atos Origin, ACS, CSC, IBM, and HP still take on the majority of infrastructure management work, and the growth of the India-based service providers has been...

• For Sourcing & Vendor Management Professionals

  Report

  Report Wipro Primarily Offers Offshore Services In Remote Infrastructure Management

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  Wipro offers infrastructure services primarily through its centers in India. It is primarily a pure offshore player that delivers excellence in service management. Wipro also offers various...

• For Sourcing & Vendor Management Professionals

  Report

  Report BT Global Services Excels At The Network Part Of Remote Infrastructure Management

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  With its telecom operator roots, BT Global Services has strong network capabilities. Its dense network of European centers allows the UK provider to operate and manage relationships in close...

• For Sourcing & Vendor Management Professionals

  Report

  Report Capgemini Places A European Imprint On Remote Infrastructure Management

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  Capgemini has created a significant offshore presence. With the acquisition of Kanbay, the firm has now reached a point where it can reap the benefits. Leveraging its Rightshore delivery model in a...

• For Sourcing & Vendor Management Professionals

  Report

  Report CSC's Global Delivery Model Adds Value To Remote Infrastructure Management

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  This provider has a well-balanced global presence for European remote infrastructure management (RIM) clients. Its strategic positioning of RIM services and its clear road map for value creation...

• For Sourcing & Vendor Management Professionals

  Report

  Report EDS Provides Solid Remote Infrastructure Management

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  EDS's reputation for and experience with infrastructure management helps the firm position itself ahead of all other providers in the remote infrastructure management (RIM) market. EDS's strategy...

• For Sourcing & Vendor Management Professionals

  Report

  Report HCL Offers Dedicated Remote Infrastructure Management

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  Remote infrastructure management (RIM) is one of the business engines for HCL, which showed year-on-year growth of 120% in remote infrastructure services in Europe alone over 2006. The Indian...

• For Sourcing & Vendor Management Professionals

  Report

  Report HP Services Brings Technology Expertise To Remote Infrastructure Management

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  Offering remote infrastructure management (RIM) with a strong transformational character, HP Services has a large pool of experienced ITIL experts and a robust management tool. On top of that, it...

• For Sourcing & Vendor Management Professionals

  Report

  Report IBM Global Services Makes The Remote Infrastructure Management World Look Small

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  IBM Global Services has a large global footprint, through which the tech giant offers offshore, nearshore, and on-site services — making scale and reach its biggest differentiators in the...

• For Sourcing & Vendor Management Professionals

  Report

  Report Atos Origin Is A Strong Performer In Remote Infrastructure Management

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  With significant growth in remote infrastructure management (RIM) and a solid base in methodologies and tools, Atos Origin is building its experience and customer base in the European market. The...

• For Sourcing & Vendor Management Professionals

  Report

  Report The Forrester Wave™: European Remote Infrastructure Management, Q3 2007

  EDS, CSC, Capgemini, And IBM Global Services Lead The Group Of Providers

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  Forrester evaluated leading global, regional, and Indian vendors across 37 criteria with regard to their remote infrastructure management (RIM) services for European clients. The difference between...

• For Sourcing & Vendor Management Professionals

  Report

  Report Infosys Balances Offshore/Nearshore Capabilities For Remote Infrastructure Management

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  The majority of Infosys' infrastructure services rely on remote delivery. Its solid growth over the past few years has involved expansion in Europe. The company aims to continue this progress...

• For Sourcing & Vendor Management Professionals

  Report

  Report Getronics Is A Strong Performer In Remote Infrastructure Management

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  Getronics is one of the largest European outsourcers, and it has now digested its acquisitions of RedSiren and PinkRoccade. Getronics continues to cultivate its proximity to clients but is...

• For Sourcing & Vendor Management Professionals

  Report

  Report TCS Offers A Range Of Offshore And Nearshore Remote Infrastructure Management Services

  The Forrester Wave™ Vendor Summary, Q3 2007

  August 31, 2007 | Richard Peynot, Sonoko Takahashi

  Tata Consultancy Services' affiliation with the greater Tata Group allows it to build on established group resources to offer depth and presence across Europe beyond what might be expected, given...