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The Governance, Risk, And Compliance Playbook For 2017

Maximize Business Performance With A World-Class GRC Program

Governance, risk, and compliance (GRC) programs are essential for protecting business value and maximizing business performance. However, too many organizations lack well-defined GRC programs or...

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  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Anti-Money-Laundering Solutions, 2017

    Digital Innovation And Stricter Regulations Reinvigorate The AML Market
    March 29, 2017 | Andras Cser, Nick Hayes

    Due to recent global terrorist attacks; corporate corruption; and worsening illicit markets such as drugs, guns, and human trafficking; governments realize the importance of countering criminal and...

  • For Security & Risk Professionals

    Report

    Report Mature Cybersecurity Incident Response Requires Legal Advice

    Engage Legal To Help Your CEO Make Smart Decisions and Improve Breach Response
    March 13, 2017 | Josh Zelonis

    Business and technology leaders often dismiss lawyers as pedantic and obstacles to productivity. This is certainly something security and risk pros can relate to. However, it's important to get...

  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Software Composition Analysis

    Security, Legal, And App Dev Pros Find Common Value In Dependency Management
    October 21, 2016 | Amy DeMartine

    Software composition analysis (SCA) tools provide valuable data to security pros, legal pros, and app developers by identifying software vulnerabilities and exposing licenses for open source...

  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Global Legal Privacy And Cybersecurity Services

    Nine Law Firms Marry Legal Expertise And Business Acumen To Solve Privacy And Cybersecurity Challenges
    August 12, 2016 | Enza Iannopollo

    In the past, security and risk (S&R) and privacy professionals might have left engaging with external law firms to their own legal departments. However, changes to the regulatory and business...

  • For Enterprise Architecture Professionals

    Report

    Report Protect Your Customers With Technology-Assisted Review

    How Machine Learning In eDiscovery Prevents Disclosure Of Confidential Data
    June 24, 2016 | Nasry Angel

    Parsing through documents in eDiscovery is like opening Pandora's box. If this information is mishandled, it can expose sensitive customer data or reveal competitive secrets. But...

  • For Application Development & Delivery Professionals

    Report

    Report The Critical Role Of Policy In Enterprise Collaboration

    Processes: The Enterprise Collaboration Playbook
    March 4, 2016 | Craig Le Clair

    A clear collaboration policy is essential for employees using customer, partner, and internal collaboration tools. While it takes a cross-organizational team to establish a collaboration policy,...

  • For Enterprise Architecture Professionals

    Report

    Report Enterprises Continue To Operationalize eDiscovery

    Align Technology Decisions To eDiscovery Use Cases And Corporate Pain Points
    November 2, 2015 | Cheryl McKinnon

    eDiscovery is not one single technology market, and few software providers can fulfill all of an organization's needs. Enterprise architects — particularly those in litigation-prone...

  • For Security & Risk Professionals

    Report

    Report Predictions 2015: Security Budgets Will Increase, As Will Breach Costs, Fines, And Lawsuits

    There are still a few months left in 2014, but it's safe to say this was a pivotal year in security and risk (S&R). The news of high-profile breaches felt less like a steady dribble and more like a...

  • For CIO Professionals

    Report

    Report The DATA Act: One Small Step For Data, One (Potentially) Giant Step For Accountability

    Can The US Government Get Its Data Act Together?
    September 29, 2014 | Jennifer Belissent, Ph.D.

    On May 9, 2014, President Barack Obama signed the Digital Accountability and Transparency Act of 2014 (DATA Act) into law. This bipartisan legislation is an effort to modernize the way the...

  • For Enterprise Architecture Professionals

    Report

    Report Thirteen Legal Hold Tools And How To Use Them

    Reduce eDiscovery Burdens On Customer-Facing Teams And Mine Data For Insights
    August 28, 2014 | Cheryl McKinnon

    While eDiscovery has jumped onto the technology manager's priority list, many organizations continue to rely on manual, cumbersome processes for routine eDiscovery activities. Enterprise architects...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: California's Employee Reimbursement Ruling Won't Stem BYOD

    August 27, 2014 | David K. Johnson, Michele Pelino

    On August 12, 2014, a California appellate court ruled that a company whose employees were required to use personally owned mobile phones to make voice calls for company business must reimburse...

  • For Security & Risk Professionals

    Report

    Report Brief: Legal Costs In A Customer Data Breach Now Pack A Bigger Punch

    Recent Legal Settlement Raises The Stakes For US Security Practices
    June 19, 2014 | Heidi Shey, Chris Sherman

    In December of 2009, two laptops containing sensitive information were stolen from the health insurance provider AvMed's corporate headquarters, leading to a breach of 1.2 million customer records....

  • For Sourcing & Vendor Management Professionals

    Report

    Report Quick Take: The Rimini Street Ruling Has Serious Implications For Oracle Customers

    Partial Summary Judgment Means That Outsourced Hosting And Customization May Breach Many Software License Agreements
    February 26, 2014 | Duncan Jones

    This report explains why the Nevada District Court's recent decision on some of the issues in the four-year-old Oracle versus Rimini Street case has significant implications for sourcing...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: Net? Yes. Neutrality? No.

    We Answer Three Key Questions To Help Clarify The Arguments And The Relevance Of Net Neutrality
    January 17, 2014 | Henry Dewing

    The positions in intense debate surrounding Net neutrality can't simply be summed up as "standing up for users' rights" or "asserting a carrier's right to profit." Verizon filed a petition to...

  • For Infrastructure & Operations Professionals

    Report

    Report Navigating The Legal And Compliance Implications Of BYOD

    A Practical Guide For The I&O Professional
    December 4, 2013 | David K. Johnson

    Consumerization of IT helps drive better employee engagement and innovation because it gives people in your firm the freedom to choose the tools that work best for them and find better...

  • For Security & Risk Professionals

    Report

    Report The Social Media Legal And Regulatory Landscape

    Master Today's Vague Requirements And Prepare For More Regulation To Come
    July 31, 2013 | Nick Hayes

    The rapid rise of social media throughout the business world has left organizations and regulators in all industries scrambling to play catch-up. Social media changes how we interact with fellow...

  • For Infrastructure & Operations Professionals

    Report

    Report Redefine Your Mobile Policy To Empower Workers

    May 22, 2012 | Chenxi Wang, Benjamin Gray

    This report outlines the policy recommendations of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile and security operations....

  • For CIO Professionals

    Report

    Report The CIO's Guide To Establishing A Social Media Policy

    April 21, 2010 | Nigel Fenwick

    An effective social media policy provides an essential guide for employees with respect to their use of social media, whether they are engaging for personal reasons or business reasons. Research...

  • For CIO Professionals

    Report

    Report Social Media Policy Template For CIOs

    April 21, 2010 | Nigel Fenwick

    This template provides a starting point from which to draft your own social media policy. The template follows the outline provided in the associated report, "The CIO's Guide To Establishing A...

  • For Infrastructure & Operations Professionals

    Report

    Report How Green Is Your IT Infrastructure?

    The Value Of A Green IT Maturity Assessment
    December 29, 2009 | Simon Yates

    If a CIO's first step toward greener IT is to make a maturity assessment, then the next step is to interview the IT infrastructure and operations department, where most green IT initiatives...

  • For CIO Professionals

    Report

    Report The Value Of A Green IT Maturity Assessment

    Introducing Forrester's Green IT Maturity Assessment Methodology
    October 20, 2009 | Doug Washburn, Christopher Mines

    CIOs recognize the importance of environmental considerations in planning IT operations, but they are often unsure about how to put that recognition into action. With sustainability rising on the...

  • For Sourcing & Vendor Management Professionals

    Report

    Report It's Time To Review — And Renew — Your Telecommuting Policy

    The Economic Downturn Spurs Many Firms To Revisit Telecommuting Costs And Opportunities
    April 8, 2009 | Brownlee Thomas, Ph.D.

    Sourcing and vendor management teams should work with IT and human resources (HR) to regularly review the company's telecommuting policy. The current economic situation is pushing many companies to...

  • For Security & Risk Professionals

    Report

    Report Inquiry Spotlight: Records And Retention Management, Q1 2009

    January 29, 2009

    Compliance and eDiscovery concerns have prompted enterprises to seek advice on records and retention management topics ranging from how to define effective records management policies to best...

  • For Infrastructure & Operations Professionals

    Report

    Report Inquiry Spotlight: Archiving, Q4 2008

    December 8, 2008 | Stephanie Balaouras

    Forrester clients report that data storage is doubling every 12 to 18 months. Not only is data growth exploding, but companies also need to figure out how to retain this data for regulatory...

  • For Security & Risk Professionals

    Report

    Report Warning: Combine Process Methodology And Technology To Execute Litigation Holds

    July 10, 2007 | Barry Murphy, Michael Rasmussen

    A rising awareness of the perils of eDiscovery has legal teams and executives clamoring to ensure that they and their organizations will not be the next to hit the headlines and pay huge fines for...