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  • For Infrastructure & Operations Professionals

    Report

    Report Adoption Profile: Hosted Private Cloud In North America And Europe, Q1 2017

    Hosted Private Cloud Finds A Key Role In Hybrid Strategies And Cloud Migration
    February 16, 2017 | Lauren E. Nelson

    Previously off the radar, public cloud migration (e.g., moving existing workloads) became the top infrastructure and operations (I&O) cloud focus in 2016. Although our data confirms this public...

  • For CIO Professionals

    Report

    Report US Government Sector Tech Spending Trends, 2017 To 2018

    Government CIOs Must Find Ways To Increase BT Spend Amid Tight Budgets
    February 8, 2017 | Andrew Bartels, Rick Parrish

    US federal, state, and local government CIOs are caught in a bind. The age of the customer is as real to them as it is to public companies. Government CIOs need to make investments in analytics,...

  • For Enterprise Architecture Professionals

    Report

    Report Vendor Landscape: EA Consulting Services

    Tools And Technology: The EA Practice Playbook
    February 3, 2017 | Alex Cullen, Gordon Barnett

    Enterprise architecture (EA) programs often need extra resources. This demand can come via a major business technology initiative the program must support, or it can come with the launch or...

  • For Application Development & Delivery Professionals

    Report

    Report Build Your Dream Team: Organizing To Deliver Exceptional Digital Experiences

    Organization: The Digital Experience Delivery Playbook
    January 27, 2017 | Danielle Geoffroy, Anjali Yakkundi

    Customers demand familiar and contextual experiences, yet digital experience (DX) strategies and technologies have traditionally been sovereign, often supported by different teams with different...

  • For CIO Professionals

    Report

    Report Indian Tech Market Outlook For 2017 To 2018

    Tech Spending In India Will Continue To Grow Sharply Through 2018
    January 24, 2017 | Ashutosh Sharma

    In 2017 and 2018, domestic factors and activities will influence business and government technology spending in India more than ever before. CIOs will need to strike a balance between making...

  • For CIO Professionals

    Report

    Report China Tech Market Outlook For 2017 To 2018

    Business Technology Accelerates Digital Transformation In China
    January 24, 2017 | Charlie Dai

    Technology spending in China will reach US$215 billion in 2017 as organizations accelerate their digital transformation initiatives by rapidly increasing their business technology (BT) investments....

  • For CIO Professionals

    Report

    Report Asia Pacific Tech Market Outlook For 2017 To 2018

    The Region's Tech Spending Will See Moderate Growth In 2017 Before Accelerating To Almost 6% Growth In 2018
    January 24, 2017 | Andrew Bartels, Frederic Giron

    CIOs in the Asia Pacific region will continue to face a business environment of modest economic growth in 2017, with 3% growth in tech spending. Better economies in 2018 will push growth closer to...

  • For CIO Professionals

    Report

    Report Australian Tech Market Outlook For 2017 To 2018

    CIOs Transform Their Tech Teams For The Age Of The Customer
    January 24, 2017 | Tim Sheedy

    This is the time of year when Australian CIOs and their partners in the business plan their 2017 technology budgets. To help CIOs with this process, this report provides our current forecast for...

  • For Application Development & Delivery Professionals

    Report

    Report Evaluate Midsize Nearshore Service Providers For Your Business Technology Agenda

    Midsize Vendors From Latin America And Eastern Europe Offer Distinct Advantages For Digital Customer Experiences
    January 9, 2017 | Somak Roy

    Building digital platforms is one of the top priorities for firms embarking on a digital transformation journey. Nearshore vendors — which do well on technology complexity, platform engineering,...

  • For CIO Professionals

    Report

    Report The Global Tech Market Outlook For 2017 To 2018

    3% To 4% Growth As Forces Of Disruption Battle With Forces Of Continuity
    January 9, 2017 | Andrew Bartels, Nate Meneer

    2016 was a year of disruptions, both in the political world (Brexit, Trump's election) and in the technology world (cloud, artificial intelligence). CIOs will deal with those disruptions in 2017...

  • For Application Development & Delivery Professionals

    Report

    Report Transforming Software Leadership For Customer Obsession

    Executive Overview: The Application Development Strategy, Structure, And Sourcing Playbook
    January 3, 2017 | Christopher Mines, John R. Rymer

    Five years into the age of the customer, a 20-year business cycle, the opportunities and challenges for software pros are clearer than ever. Four initiatives — mobile-first, customer obsession,...

  • For Infrastructure & Operations Professionals

    Report

    Report Understanding The Cloud Services Provider Landscape

    Landscape: The Cloud Computing Playbook
    December 20, 2016 | Bill Martorelli, Liz Herbert

    With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...

  • For Application Development & Delivery Professionals

    Report

    Report Implement Next-Generation Business Apps Through Agile Methods And Experience Design

    Implementation: The Business Applications Playbook
    December 14, 2016 | Liz Herbert, Paul D. Hamerman

    Application development and delivery (AD&D) teams are moving away from the slow, expensive, IT-led rollouts that often failed to achieve desired business benefits. Smart AD&D leaders are now...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Application Outsourcing Capabilities Of Midsize Offshore Vendors, Q4 2016

    The 12 Midsize Providers That Matter Most And How They Stack Up
    December 14, 2016 | Somak Roy

    In our 33-criteria evaluation of midsize offshore providers with application outsourcing capabilities, we identified the 12 most significant ones — EPAM Systems, Globant, Hexaware Technologies, L&T...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Disaster-Recovery-As-A-Service Providers, Q4 2016

    DRaaS Providers Promise To Keep You Up
    December 7, 2016 | Naveen Chhabra

    Service outages cause inexcusable harm to customer experiences, putting infrastructure and operations (I&O) professionals under tremendous pressure to ensure that business technology services are...

  • For Infrastructure & Operations Professionals

    Report

    Report Justify Your Hybrid Cloud Future With A Solid Business Case

    Business Case: The Cloud Computing Playbook
    November 28, 2016 | Sophia I. Vargas, Dave Bartoletti

    Some infrastructure and operations (I&O) leaders and others have overzealous expectations of cloud's impact on costs, with many thinking cloud is always cheaper, faster, and easier. Under the right...

  • For Customer Experience Professionals

    Report

    Report Vendor Landscape: Picking The Right Consultant To Support Your Culture Transformation

    Service Providers: The Customer Experience Maturity Playbook
    November 22, 2016 | Samuel Stern

    Companies that want their cultures to become customer-centric typically need help making the change. This report looks into service providers that can help customer experience (CX) professionals...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: BPM Service Providers, Q4 2016

    The 12 Providers That Matter Most And How They Stack Up
    November 22, 2016 | Christopher Mines, Clay Richardson

    In our 21-criteria evaluation of business process management (BPM) service providers, we identified the 12 most significant ones and researched, analyzed, and scored them. This report shows how...

  • For Application Development & Delivery Professionals

    Report

    Report SAP Customers Have Four Paths To The Cloud

    The Time Is Now To Plan Your SAP Cloud Strategy In The Name Of Business Innovation And Customer Experience
    November 11, 2016 | Liz Herbert, Bill Martorelli

    Customers of all types are anxious to take advantage of cloud's promise of speed, agility, and financial flexibility due to its inherent consumption-based pricing model. Yet SAP buyers still have...

  • For CIO Professionals

    Report

    Report Forrester Data: Public Cloud Services Forecast, 2016 To 2020 (Global)

    ForecastView Spreadsheet
    November 9, 2016 | Jennifer Adams, Andrew Bartels

    Forrester believes public cloud services are the biggest disruption in the tech market in the past 15 years. We expect the global public cloud services market to grow at a compound annual growth...

  • For Infrastructure & Operations Professionals

    Report

    Report Take The Wheel: Build Your Cloud Computing Strategic Plan Now

    Strategic Plan: The Cloud Computing Playbook
    October 28, 2016 | Dave Bartoletti

    Your customers demand more cloud-enabled experiences. Your business leaders want the latest cloud applications. Your developers want new cloud-native tools to deliver software faster. And your tech...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: B2C Mobile Services Providers, Q4 2016

    The 13 Providers That Matter Most And How They Stack Up
    October 26, 2016 | Liz Herbert, Jeffrey S. Hammond

    In our 20-criteria evaluation of B2C mobile services providers, we identified the 13 most significant ones — AKQA, Bottle Rocket, CapTech Ventures, Deloitte, Fuzz, IBM, L&T Infotech, Mobiquity,...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: B2C Mobile App-Dev Shops For Large Enterprises

    Most Providers Proclaim To "Show, Not Tell" — But Few Really Do
    October 26, 2016 | Liz Herbert, Jeffrey S. Hammond

    Customer-obsessed firms want to nail mobile moments, but many lack a cohesive consumer mobile app strategy. All too often we see business-to-consumer (B2C) app strategies suffer from apps that have...

  • For Infrastructure & Operations Professionals

    Report

    Report Refine Your Cloud Maturity Through Continual Assessment

    Continuous Improvement: The Cloud Computing Playbook
    October 21, 2016 | Lauren E. Nelson, Bill Martorelli

    As infrastructure and operations (I&O) leaders plan to refresh their strategies to determine the next stage in their cloud evolution, Forrester recommends three key measurement and comparison...

  • For CIO Professionals

    Report

    Report 2016 To 2017 Latin American Tech Market Update

    Troubles Will Keep Tech Spending Down, Despite Rising Demand For Mobile And Cloud
    October 20, 2016 | Andrew Bartels

    The good times that CIOs and tech vendors in Brazil and other Latin American markets enjoyed in the first half of the decade have come crashing to an end. With these slowdowns lasting into 2017,...

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