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  • For CIO Professionals

    Report

    Report The Forrester Wave™: Hosted Private Cloud Services In Europe, Q3 2017

    The Seven Providers That Matter Most And How They Stack Up
    July 18, 2017 | Paul Miller, Lauren E. Nelson

    In our 33-criteria evaluation of hosted private cloud service providers in the European market, we identified the seven most significant — CenturyLink, IBM, Interoute, NTT Communications, OVH,...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Hosted Private Cloud Services In Asia Pacific, Q2 2017

    Datapipe Leads With A Competitive Customer Experience
    June 29, 2017 | Charlie Dai, Lauren E. Nelson

    In our 33-criteria evaluation of hosted private cloud service providers in Asia Pacific, we identified the seven most significant ones — CenturyLink, Datapipe, Fujitsu, IBM, NTT Communications,...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Hosted Private Cloud Services, North America, Q2 2017

    Virtustream, Rackspace, And Datapipe Lead, Focusing On Moving Up The Stack With Management Services

    In our 33-criteria evaluation of North American hosted private cloud service providers, we identified the nine most significant — CenturyLink, Datapipe, IBM, INAP, NTT DATA, OVH, Rackspace,...

  • For B2B Marketing Professionals

    Report

    Report Global Business Technographics® Networks & Telecom Survey, 2017: Overview

    A Business Technographics Presentation
    May 25, 2017 | Brian Luu, Xiaotong Duan

    This report is an overview of the Forrester Data Global Business Technographics® Networks And Telecommunications Survey, 2017. Topics include sourcing preferences; managed services technologies...

  • For Infrastructure & Operations Professionals

    Report

    Report Be Aware Of These Sourcing Trends For Managed Services And Cloud

    Road Map: The Cloud Computing Playbook
    April 19, 2017 | Bill Martorelli

    As the nature of sourcing demand and delivery continues to evolve, infrastructure and operations (I&O) professionals will witness the impact of service delivery automation, which has been...

  • For Infrastructure & Operations Professionals

    Report

    Report Use Managed Cloud Services To Speed Transformation — But Choose Carefully

    Amazon Joins Its Partners In Offering Managed Cloud Services
    February 28, 2017 | Bill Martorelli

    As the focus of computing infrastructure moves to cloud computing, the managed infrastructure services industry is also shifting. Managed cloud services have become the focus of a new class of...

  • For Infrastructure & Operations Professionals

    Report

    Report Adoption Profile: Hosted Private Cloud In North America And Europe, Q1 2017

    Hosted Private Cloud Finds A Key Role In Hybrid Strategies And Cloud Migration
    February 16, 2017 | Lauren E. Nelson

    Previously off the radar, public cloud migration (e.g., moving existing workloads) became the top infrastructure and operations (I&O) cloud focus in 2016. Although our data confirms this public...

  • For Infrastructure & Operations Professionals

    Report

    Report Understanding The Cloud Services Provider Landscape

    Landscape: The Cloud Computing Playbook
    December 20, 2016 | Bill Martorelli, Liz Herbert

    With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Hosted Private Cloud, Q3 2016

    This Cloud Model Brings Both Temporary And Persistent Customer Benefits
    August 24, 2016 | Lauren E. Nelson, Bill Martorelli

    Infrastructure and operations (I&O) professionals wisely continue to adopt cloud for their business technology agendas. Cloud purists concentrate primarily on public services, and cloud skeptics...

  • For CIO Professionals

    Report

    Report Real Managed Clouds Offer Much More Than Just Outsourced Infrastructure

    The Managed Cloud Market Is Maturing, With The Better Providers Emphasizing Services That Support Their Customers' Digital Journey
    July 8, 2016 | Paul Miller

    Cloud computing changes the way that applications are designed, built, and run. It is often part of a broader organizational change, as enterprises move to embrace digital opportunities. Providers...

  • For Infrastructure & Operations Professionals

    Report

    Report Adoption Profile: Hosted Private Cloud, North America And Europe, Q1 2016

    March 2, 2016 | Lauren E. Nelson

    Hosted private cloud takes characteristics from both internal private environments and public cloud to create a third infrastructure-as-a-service (IaaS) deployment model. Despite its later entry,...

  • For Application Development & Delivery Professionals

    Report

    Report Cloud Service Provider Categories Are Shifting: Here's Your Guide

    Forrester's External Computing Service Model Definitions And Assessment
    December 1, 2015 | John R. Rymer, Dave Bartoletti

    If you're confused about the proliferation of externally hosted computing services labeled cloud, read this report. We introduce a new set of definitions to describe cloud-based services —...

  • For Infrastructure & Operations Professionals

    Report

    Report Predictions 2016: The Cloud Accelerates

    Eleven Key Developments For Cloud And What I&O Pros Should Do About Them
    November 16, 2015 | Dave Bartoletti, Lauren E. Nelson

    After reaching mainstream acceptance in 2015, cloud will shift into the next gear in 2016. This next stage will focus on expanding cloud use cases and infrastructure and operations (I&O)...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Hosted Private Cloud Service Providers In China

    Select Your Optimal Use Cases To Effectively Evaluate Vendor Capabilities
    October 15, 2015 | Frank Liu

    Hosted private cloud solutions are fast becoming a staple of hybrid cloud planning and implementation in China. Technology and capital constraints create challenges for firms looking to build...

  • For Application Development & Delivery Professionals

    Report

    Report CDN And Digital Performance Vendor Landscape, Q3 2015

    August 4, 2015 | Mark Grannan

    This report is a companion to Forrester's "Market Overview: CDN Platforms And Digital Performance Services" report. This report helps application development and delivery (AD&D) pros pick the best...

  • For Application Development & Delivery Professionals

    Report

    Report Market Overview: CDN Platforms And Digital Performance Services

    CDNs Have Evolved To Close Experience Gaps With Web, Video, And Security Digital Performance Services
    May 12, 2015 | Mark Grannan

    Content delivery networks (CDNs) have been around for 15 years using localized caching to improve web performance. But the relentless growth in mobile engagement and the demands of digital...

  • For Infrastructure & Operations Professionals

    Report

    Report Select Your Optimal Hosted Private Cloud Strategy

    We Identified The Best Practices For The Five Common Hosted Private Cloud Adopter Profiles
    May 7, 2015 | Lauren E. Nelson

    There is no single strategy or journey to the cloud that describes the experience of all or even most organizations' adoption path, and trying to glean a single approach from all of the adoption...

  • For Infrastructure & Operations Professionals

    Report

    Report Adoption Profile: Hosted Private Cloud, North America And Europe, Q3 2014

    May 4, 2015 | Lauren E. Nelson

    A common business technology (BT) agenda request that we receive from our infrastructure and operations (I&O) clients is baseline adoption data for hosted private cloud to inform their cloud...

  • For Infrastructure & Operations Professionals

    Report

    Report Embrace The Hybrid Technology Ecosystem For Service Design

    April 27, 2015 | Sophia I. Vargas

    Motivated by the explosion of third-party infrastructure, technology platform alternatives, and the growing popularity of cloud services, many organizations want to get out of the data center...

  • For CIO Professionals

    Report

    Report Brief: Making Sense Of The Digital Services Tsunami

    CIOs Must Navigate A Landscape Of Digital Relabeling
    January 29, 2015 | Frederic Giron, Liz Herbert

    At recent customer and analyst events, traditional consulting and systems integration providers — including Accenture, Capgemini, Cognizant, Deloitte Digital, Fujitsu, Infosys, NIIT...

  • For Infrastructure & Operations Professionals

    Report

    Report North American Global Infrastructure Outsourcing Market Overview

    Infrastructure Outsourcers Adapt To The BT Agenda
    December 9, 2014 | Bill Martorelli

    As enterprises continue to pursue the BT agenda, various sourcing options continue to be critical to your mission. The 10-year outsourcing contract has largely disappeared, but what has emerged in...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Hosted Private Cloud Solutions, Q4 2014

    November 12, 2014 | Lauren E. Nelson

    This emerging market Forrester Wave™ report focuses on hosted private cloud solutions. In our 25-criteria evaluation, we identified the 16 most significant providers — AT&T, Blue Box,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Global BYOD Management Services, Q2 2014

    Analysis Of 13 Top Integrators And Specialists Representing The Emerging BYOD Ecosystem And How They Stack Up
    June 25, 2014 | Christopher Andrews

    Enterprise mobility is a top item on every organization's business and IT agenda — a reflection of the "mobile mind shift" that has already made its mark on 21st century business. Mobile...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Case Study: Leveraging Managed Services To Bring Agility To The Business

    How A Large Financial Services Institution Leveraged Managed-Storage-As-A-Service To Improve User Satisfaction
    April 30, 2014 | Frederic Giron

    In the age of the customer, the CIO's business technology agenda must aim at better engagement with business stakeholders to help them win, serve, and retain customers. This means that the CIO has...

  • For Application Development & Delivery Professionals

    Report

    Report Five Lessons For Achieving Successful Digital Customer Experience Technology Results

    The Age Of The Customer Gives AD&D Professionals A Chance To Lead The Transformation To A Winning, Customer-First Strategy
    March 20, 2014 | David Aponovich

    In the age of the customer, application development and delivery (AD&D) pros must deliver digital customer experience technology that helps put a smile on the customer's face and drives business...

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