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  • Infrastructure Outsourcing

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  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Next-Generation Infrastructure Outsourcing, Q4 2017

    The Modern Services Of Infrastructure Outsourcing
    October 31, 2017 | Bill Martorelli

    In our 24-criteria evaluation of next-generation infrastructure outsourcing providers, we identified the 15 most significant ones — including Accenture, Atos, Capgemini, CGI, Cognizant, DXC...

  • For Infrastructure & Operations Professionals

    Report

    Report Transform Your Infrastructure Ecosystem For Speed And Flexibility

    Assessment: The Infrastructure Transformation Playbook
    October 27, 2017 | Bill Martorelli

    More-flexible sourcing models are now disrupting traditional infrastructure vendor management strategies, so the nature of vendors and vendor relationships is changing. Meanwhile, vendor ecosystems...

  • For CIO Professionals

    Report

    Report Real Managed Clouds Offer Much More Than Just Outsourced Infrastructure

    The Managed Cloud Market Is Maturing, With The Better Providers Emphasizing Services That Support Their Customers' Digital Journey
    July 8, 2016 | Paul Miller

    Cloud computing changes the way that applications are designed, built, and run. It is often part of a broader organizational change, as enterprises move to embrace digital opportunities. Providers...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: HPE Spins Its Services Unit To CSC

    May 26, 2016 | Bill Martorelli

    In a move that caught industry observers by surprise, Hewlett Packard Enterprise (HPE) announced plans to spin off its Enterprise Services unit and merge it with CSC to form a new, independent...

  • For CIO Professionals

    Report

    Report Brief: China Tech Spending By Industry, 2016

    Digital Business Drives Tech Spending In China
    April 5, 2016 | Frank Liu

    China's recent macroeconomic performance has cast a veil of uncertainty over the prospects for global economic growth in 2016. Similarly, many vertical industries in China will continue to grow...

  • For CIO Professionals

    Report

    Report Indian Tech Market Outlook, 2016 To 2017

    India Will Outpace Other Asia Pacific Markets In Technology Spending Growth
    February 3, 2016 | Ashutosh Sharma

    In 2016, India will outpace all Asia Pacific countries in technology spending growth. Rapidly maturing customer expectations in the country will force businesses to deliver better digital...

  • For CIO Professionals

    Report

    Report China Tech Market Outlook, 2016 To 2017

    Business Technology Enables Digital Transformation In China
    February 3, 2016 | Charlie Dai

    Technology spending in China will reach $147 billion in 2016 as organizations accelerate digital transformation initiatives by rapidly increasing their business technology investments. This report...

  • For CIO Professionals

    Report

    Report Australian Tech Market Outlook, 2016 To 2017

    Digital Business Initiatives Will Drive New Tech Spending
    February 3, 2016 | Tim Sheedy

    This is the time of year when CIOs and their business partners plan their 2016 tech budgets. To help CIOs with this process, this report provides our current forecast for the Australian tech market...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Cloud Strategies Of Leading Global Infrastructure Outsourcing Providers

    If You Can't Beat The Hyperscale Public Clouds, Manage Them
    December 15, 2015 | Bill Martorelli, Dave Bartoletti

    Most large firms have already adopted cloud computing in some form, with many aggressively expanding their use. Cloud strategies of the global infrastructure outsourcing service providers have...

  • For CIO Professionals

    Report

    Report 2015 To 2016 Latin American Tech Market Update

    Troubles In Brazil, Argentina, And Venezuela Offset Better Tech Growth In Chile, Colombia, And Mexico
    September 14, 2015 | Andrew Bartels

    Economic struggles and slower growth in the six major countries are contributing to a slow patch in Latin America's tech market growth, with 3.3% in 2015. By 2016, positive fundamentals such as...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Mobile Infrastructure Services, Q3 2015

    Ten Providers That Matter And How They Stack Up
    September 10, 2015 | Michael Facemire, Jeffrey S. Hammond

    In Forrester's 112-criteria evaluation of mobile infrastructure service vendors, we identified 10 significant software and service providers — AnyPresence, Appcelerator, IBM, Kinvey, Kony,...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Use Project Services To Accelerate Infrastructure Transformation

    September 1, 2015 | Bill Martorelli

    In the face of unprecedented and escalating demands on information technology brought on by the age of the customer, infrastructure and operations (I&O) professionals are being forced to rapidly...

  • For CIO Professionals

    Report

    Report China Tech Market Outlook: 2015

    Growth Still Tops Other Asian Countries Despite Economic Slowdown
    April 17, 2015 | Frank Liu

    Technology purchases in China will reach $136 billion in 2015, making China the second-largest tech market in Asia Pacific after Japan. Demand will still be strongest for hardware and...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Global Infrastructure Outsourcing, Q1 2015

    The Global Infrastructure Outsourcing Providers That Matter Most And How They Stack Up
    January 13, 2015 | Bill Martorelli, Wolfgang Benkel

    Given companies' shift in business focus from cost reduction to growth in revenues and improving the customer experience, infrastructure outsourcing services have become an important part of...

  • For Infrastructure & Operations Professionals

    Report

    Report North American Global Infrastructure Outsourcing Market Overview

    Infrastructure Outsourcers Adapt To The BT Agenda
    December 9, 2014 | Bill Martorelli

    As enterprises continue to pursue the BT agenda, various sourcing options continue to be critical to your mission. The 10-year outsourcing contract has largely disappeared, but what has emerged in...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: EMEA Infrastructure Services Outsourcing In 2015

    Infrastructure Services Are Adapting To The BT Agenda In EMEA
    December 1, 2014 | Wolfgang Benkel

    As organizations look to innovate their business technology, technology managers seek partners that can help them provide better, faster, and more cost-effective infrastructure services. This is...

  • For Infrastructure & Operations Professionals

    Report

    Report Infrastructure Services Evolve Into Digital Shared Service Delivery Models

    How Clients Can Participate In The Infrastructure Services Evolution
    August 4, 2014 | Wolfgang Benkel

    Business requirements for more flexibility, higher efficiency, and shorter time-to-market are leading to a stronger willingness from clients to explore infrastructure services in more flexible and...

  • For Security & Risk Professionals

    Report

    Report Market Overview: Managed Security Services, Europe, Q2 2014

    Twenty-One Providers To Consider For Managed Security Services In The European Market
    April 22, 2014 | Ed Ferrara

    As security and risk professionals rush to deal with new business complexities and threats, they're turning to third parties to extend their organizations' security capabilities with as much...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Strategic Benchmarks 2014: Storage

    March 14, 2014 | Henry Baltazar

    Infrastructure and operations (I&O) executives and their engineering teams often ask Forrester for technology adoption data to understand which new innovations their peers have adopted to manage...

  • For CIO Professionals

    Report

    Report A Mixed Bag For The Latin American Tech Market In 2014 And 2015

    Brazil Rejoins The Strong Markets Of Chile, Colombia, And Mexico After A Weak 2013 But Will Slow In 2015 As Others Expand
    March 11, 2014 | Andrew Bartels

    The Latin American tech market is rising in importance, and more and more Latin American businesses are becoming globally competitive, adapting as they do so the technologies and technology...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Disaster-Recovery-As-A-Service Providers, Q1 2014

    A Dozen Cloud-Based Resiliency Players Battle It Out For Top Honors
    January 17, 2014 | Rachel A. Dines

    In Forrester's 17-criteria evaluation of disaster-recovery-as-a-service (DRaaS) vendors, we identified the 12 most significant service providers — Axcient, Barracuda Networks, CenturyLink...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Pricing Data Center Services

    Managed DC Services Move From A Dedicated Into A Shared Service Model
    January 14, 2014 | Wolfgang Benkel

    The pricing of managed data center (DC) services, like server and storage management and database administration, is changing rapidly. Decreasing hardware costs, increasing efficiency, and the use...

  • For CIO Professionals

    Report

    Report India Tech Market Outlook: 2014

    Customer Obsession Takes Center Stage For Technology Spending
    January 3, 2014 | Manish Bahl

    IT purchases in India will reach US$29 billion in 2014. As in other emerging economies, India's tech market is still largely hardware-driven, but spending on software and services is gaining...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Case Study: Tagal Refreshed Its Sourcing Strategy To Regain Business Competence

    Improved ERP Performance And Better-Managed IT Infrastructure Strengthened Tagal's Leadership In The Steel Industry
    November 18, 2013 | Gene Cao

    Tagal, a joint venture of ThyssenKrupp Steel Europe and Angang Steel in China, has focused on hot-dip galvanizing for some of the world's largest automakers since 2001. Tagal needed to improve its...

  • For CIO Professionals

    Report

    Report China Tech Market Outlook: 2014

    Tougher Conditions Await Global Brands As Local Vendors Grab A Larger Share Of The World's Third-Largest Market
    November 18, 2013 | Bryan Wang

    IT purchases in China will reach $113 billion in 2013, making it the third-largest tech market in the world after the US and Japan. China is still largely a hardware-driven market, but spending on...

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