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  • For Enterprise Architecture Professionals

    Report Strategic Portfolio Management Is Agile

    Vision: The Strategic Planning And Portfolio Playbook
    July 21, 2016 | Margo Visitacion

    Agility is now a prerequisite for successful firms and enterprise architecture (EA) professionals delivering on digital strategies. Fast-paced, continuous delivery renders traditional budgeting and...

  • For Application Development & Delivery Professionals

    Report Virtual Reality: The Next Frontier For Enterprise Developers

    Development Leaders Must Anticipate New Roles And Tools To Ensure VR Success

    After a false start in the 1990s, the virtual reality (VR) market will finally realize its potential over the next few years. Early adopters are already developing VR experiences, but the tools and...

  • For CIO Professionals

    Report European Tech Market Outlook For 2016 To 2017

    Brexit And Sluggish Economies Will Lead To Stagnant Tech Demand
    July 13, 2016 | Andrew Bartels, Charlotte Wang

    After a surprisingly strong 2015 European tech market, CIOs in European countries need to prepare for a much more difficult 2016 and 2017. Despite the European Central Bank's stimulus and stronger...

  • For Application Development & Delivery Professionals

    Report Brief: Early Customer Adoption Of SAP S/4Hana Finance Shows Promise

    S/4Hana Finance Seeks To Enable Finance Transformation For The Digital Economy
    July 6, 2016 | George Lawrie

    SAP S/4Hana Finance is a collection of business applications that uses SAP Hana in-memory computing architecture and targets the CFO's line of business. S/4Hana Finance's core accounting component...

  • For Infrastructure & Operations Professionals

    Report Six Trends That Will Shape DevOps Adoption In 2016 And Beyond

    Benchmarks: The Modern Service Delivery Playbook
    June 30, 2016 | Amy DeMartine, Elinor Klavens

    Infrastructure and operations (I&O) organizations are in various stages of adopting DevOps methodologies, making headway with parts of DevOps adoption while backtracking on others. This report...

  • For Security & Risk Professionals

    Report Employee Data Security And Privacy Matter More Than You Think

    Seven Recommendations To Address Employees' Data Security And Privacy
    June 28, 2016 | Enza Iannopollo

    Although firms understand that privacy is important to the customer experience, few appreciate its importance to the employee experience. Yet, employee privacy contributes greatly to the quality of...

  • For Enterprise Architecture Professionals

    Report Architect Process Agility With BPM Platforms For Digital Business

    Chinese Businesses Must Use BPM To Accelerate Digital Transformation
    June 24, 2016 | Charlie Dai

    Some CIOs and enterprise architecture (EA) pros believe that business process management (BPM) is on the opposite side of agility — but they don't realize that BPM technology itself is also...

  • For Infrastructure & Operations Professionals

    Report To Compete, Keep Up With DevOps Practices

    Landscape: The Modern Service Delivery Playbook
    June 23, 2016 | Amy DeMartine

    Agile practices, which are popular with application developers, can only get an organization so far in improving the quality and speed of app releases. Development and Operations (DevOps) picks up...

  • For Application Development & Delivery Professionals

    Report The Four App-Delivery Strategies For A Customer-Obsessed Operating Model

    Strategic Plan: The Application Development Strategy, Structure, And Sourcing Playbook
    June 22, 2016 | John R. Rymer

    Customer-obsessed enterprises focus both strategies and operations on knowledge of and engagement with customers. With the right overall strategy, application development and delivery (AD&D)...

  • For Enterprise Architecture Professionals

    Report The Future Of White-Collar Work: Sharing Your Cubicle With Robots

    Thirteen Emerging Best Practices For Man/Machine Collaboration
    June 22, 2016 | Craig Le Clair, J. P. Gownder

    Cognitive technologies have already reshaped the general workforce, forcing enterprise architecture (EA) professionals to answer questions about how quickly these technologies will disrupt...

  • For Infrastructure & Operations Professionals

    Report Brief: Good DevOps Requires Collaboration, Automation, And Cultural Change

    The Good, The Bad, And The Ugly Of DevOps, Part One Of Three
    June 21, 2016 | Amy DeMartine, Elinor Klavens

    Modern service delivery is the new frontier of service and application delivery. As organizations focus on improving the customer experience, the speed and quality of delivering applications and...

  • For Application Development & Delivery Professionals

    Report Digital Transformation Needs Mainframe DevOps

    Improving User-Facing Processes Means Streamlining Core Systems
    June 20, 2016 | Kurt Bittner, Robert Stroud

    Successful digital businesses unleash the data and business processes encoded in their mainframe-based applications. Ad hoc integrations between systems of engagement and systems of record get them...

  • For Security & Risk Professionals

    Report Quick Take: Symantec Buys Its Way To Relevance With Blue Coat Acquisition

    June 14, 2016 | Kelley Mak, Andras Cser

    On June 12, 2016, Symantec agreed to buy web security company Blue Coat for $4.65 billion. With a fresh set of network and cloud technologies, a new CEO at the helm, and additional financial...

  • For Security & Risk Professionals

    Report Optimize Your Identity And Access Management Program For Success

    Continuous Improvement: The Identity And Access Management Playbook
    June 14, 2016 | Merritt Maxim, Andras Cser

    How do you optimize your identity and access management (IAM) deployment to ensure maximum business value? Over time, particularly in large organizations, individuals and teams can become...

  • For Enterprise Architecture Professionals

    Report BT Portfolio Management Best Practices Support Agile Delivery

    Processes: The Strategic Planning And Portfolio Playbook
    June 9, 2016 | Margo Visitacion

    Forrester reviews and revises this report periodically for continued relevance and accuracy. We are now updating it to reflect our most current survey data on integrated strategic planning and...

  • For CIO Professionals

    Report Mobile Edge Computing Will Be Critical For Internet-Of-Things Success

    Computing At The Edge Of The Mobile Network Will Frame Your IoT-Enabled Customer Experiences
    June 7, 2016 | Dan Bieler

    As products and services based on the internet of things (IoT) continue to thrive, so does the reliance on the underlying network infrastructures to drive business success. Most IoT assets will be...

  • For eBusiness & Channel Strategy Professionals

    Report Brief: Mobile-First Demands More Than Basic Responsive Web Design

    When Mobile Moments Are Different From Desktop Tasks, Avoid One-Size-Fits-All Responsive Web Design
    June 1, 2016 | Julie A. Ask, Ted Schadler

    Treating mobile as just another digital channel is myopic. People do different things on their smartphones than on their desktops or tablets. To delight and serve customers in their mobile moments...

  • For Infrastructure & Operations Professionals

    Report Cloud Powers The New Connected Economy

    Vision: The Cloud Computing Playbook
    May 27, 2016 | Liz Herbert, Dave Bartoletti

    No longer a tactical solution, cloud is a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems, connecting employees, customers, partners, vendors, and...

  • For Infrastructure & Operations Professionals

    Report Quick Take: HPE Spins Its Services Unit To CSC

    May 26, 2016 | William Martorelli

    In a move that caught industry observers by surprise, Hewlett Packard Enterprise (HPE) announced plans to spin off its Enterprise Services unit and merge it with CSC to form a new, independent...

  • For Security & Risk Professionals

    Report Healthcare's IoT Dilemma: Connected Medical Devices

    Separating Fact From Fiction: The Real Risks Connected Medical Devices Pose
    May 20, 2016 | Chris Sherman

    The healthcare industry is coming off its worst year for data breaches, leaving patients and consumers wondering just how healthcare delivery organizations (HDOs) plan to turn things around....

  • For Application Development & Delivery Professionals

    Report How AD&D Accelerates The Journey To Customer-Obsessed Operating Models

    Landscape: The Application Development Strategy, Structure, And Sourcing Playbook
    May 19, 2016 | John R. Rymer

    Customer-obsessed enterprises focus their strategies, operations, and budgets on knowledge of and engagement with customers. Application development and delivery (AD&D) groups bring this focus to...

  • For CIO Professionals

    Report Mobilize The Internet Of Things

    Prepare For The Mobile Dimension Of Your Internet-Of-Things Solutions
    May 18, 2016 | Dan Bieler

    The internet of things (IoT) helps produce business benefits through the extraction of insights from connected objects and the delivery of feature-rich connected products. IoT forces the CIO to...

  • For Application Development & Delivery Professionals

    Report Digital Experience Technology And Delivery Priorities, 2016

    Benchmarks: The Digital Experience Delivery Playbook
    May 17, 2016 | Anjali Yakkundi

    Forrester recently surveyed 115 technology, marketing, and business professionals with decision-making roles in customer-facing web and mobile experience delivery to ask about their strategies in...

  • For CIO Professionals

    Report CIOs Must Empower The Digital Workforce

    Your Next End User Computing Refresh Should Be More Than That
    May 16, 2016 | Tim Sheedy

    Operating systems are aging and new devices are entering the workforce — so CIOs in Australia are again looking to refresh their end user computing resources. You're undoubtedly transforming your...

  • For Application Development & Delivery Professionals

    Report The ROI Of SaaS

    A Total Economic Impact™ Analysis Uncovers Long-Term Business Value, But Cost Savings Are Not Guaranteed
    May 13, 2016 | Liz Herbert, Shaheen Parks

    Software-as-a-service (SaaS) is fast becoming a viable alternative for enterprise software across every business process category. But application development and delivery (AD&D) professionals must...

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