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  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Customer-Centric Global Banking Platforms, Q3 2016

    The Nine Banking Platforms That Matter Most And How They Stack Up
    July 26, 2016 | Jost Hoppermann

    In our 40-criteria evaluation of customer-centric global banking platform vendors, we identified the nine most significant banking platforms — EdgeVerve (Infosys Finacle), Intellect Design Arena,...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Contract Life-Cycle Management, Q3 2016

    The 14 CLM Vendors That Matter Most And How They Stack Up
    July 25, 2016 | Andrew Bartels, Charlotte Wang

    In our 28-criteria evaluation of contract life-cycle management (CLM) software providers, we identified the 14 most significant vendors — Apttus, CLM Matrix, CobbleStone Systems, Determine, Exari...

  • For Application Development & Delivery Professionals

    Report

    Report Virtual Reality: The Next Frontier For Enterprise Developers

    Development Leaders Must Anticipate New Roles And Tools To Ensure VR Success

    After a false start in the 1990s, the virtual reality (VR) market will finally realize its potential over the next few years. Early adopters are already developing VR experiences, but the tools and...

  • For CIO Professionals

    Report

    Report European Tech Market Outlook For 2016 To 2017

    Brexit And Sluggish Economies Will Lead To Stagnant Tech Demand
    July 13, 2016 | Andrew Bartels, Charlotte Wang

    After a surprisingly strong 2015 European tech market, CIOs in European countries need to prepare for a much more difficult 2016 and 2017. Despite the European Central Bank's stimulus and stronger...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: Early Customer Adoption Of SAP S/4Hana Finance Shows Promise

    S/4Hana Finance Seeks To Enable Finance Transformation For The Digital Economy
    July 6, 2016 | George Lawrie

    SAP S/4Hana Finance is a collection of business applications that uses SAP Hana in-memory computing architecture and targets the CFO's line of business. S/4Hana Finance's core accounting component...

  • For Infrastructure & Operations Professionals

    Report

    Report Six Trends That Will Shape DevOps Adoption In 2016 And Beyond

    Benchmarks: The Modern Service Delivery Playbook
    June 30, 2016 | Amy DeMartine, Elinor Klavens

    Infrastructure and operations (I&O) organizations are in various stages of adopting DevOps methodologies, making headway with parts of DevOps adoption while backtracking on others. This report...

  • For Enterprise Architecture Professionals

    Report

    Report Architect Process Agility With BPM Platforms For Digital Business

    Chinese Businesses Must Use BPM To Accelerate Digital Transformation
    June 24, 2016 | Charlie Dai

    Some CIOs and enterprise architecture (EA) pros believe that business process management (BPM) is on the opposite side of agility — but they don't realize that BPM technology itself is also...

  • For Infrastructure & Operations Professionals

    Report

    Report To Compete, Keep Up With DevOps Practices

    Landscape: The Modern Service Delivery Playbook
    June 23, 2016 | Amy DeMartine

    Agile practices, which are popular with application developers, can only get an organization so far in improving the quality and speed of app releases. Development and Operations (DevOps) picks up...

  • For Enterprise Architecture Professionals

    Report

    Report The Future Of White-Collar Work: Sharing Your Cubicle With Robots

    Thirteen Emerging Best Practices For Man/Machine Collaboration
    June 22, 2016 | Craig Le Clair, J. P. Gownder

    Cognitive technologies have already reshaped the general workforce, forcing enterprise architecture (EA) professionals to answer questions about how quickly these technologies will disrupt...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Good DevOps Requires Collaboration, Automation, And Cultural Change

    The Good, The Bad, And The Ugly Of DevOps, Part One Of Three
    June 21, 2016 | Amy DeMartine, Elinor Klavens

    Modern service delivery is the new frontier of service and application delivery. As organizations focus on improving the customer experience, the speed and quality of delivering applications and...

  • For Application Development & Delivery Professionals

    Report

    Report Digital Transformation Needs Mainframe DevOps

    Improving User-Facing Processes Means Streamlining Core Systems
    June 20, 2016 | Kurt Bittner, Robert Stroud

    Successful digital businesses unleash the data and business processes encoded in their mainframe-based applications. Ad hoc integrations between systems of engagement and systems of record get them...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Brief: Mobile-First Demands More Than Basic Responsive Web Design

    When Mobile Moments Are Different From Desktop Tasks, Avoid One-Size-Fits-All Responsive Web Design
    June 1, 2016 | Julie A. Ask, Ted Schadler

    Treating mobile as just another digital channel is myopic. People do different things on their smartphones than on their desktops or tablets. To delight and serve customers in their mobile moments...

  • For Infrastructure & Operations Professionals

    Report

    Report Cloud Powers The New Connected Economy

    Vision: The Cloud Computing Playbook
    May 27, 2016 | Liz Herbert, Dave Bartoletti

    No longer a tactical solution, cloud is a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems, connecting employees, customers, partners, vendors, and...

  • For Security & Risk Professionals

    Report

    Report Healthcare's IoT Dilemma: Connected Medical Devices

    Separating Fact From Fiction: The Real Risks Connected Medical Devices Pose
    May 20, 2016 | Chris Sherman

    The healthcare industry is coming off its worst year for data breaches, leaving patients and consumers wondering just how healthcare delivery organizations (HDOs) plan to turn things around....

  • For Application Development & Delivery Professionals

    Report

    Report How AD&D Accelerates The Journey To Customer-Obsessed Operating Models

    Landscape: The Application Development Strategy, Structure, And Sourcing Playbook
    May 19, 2016 | John R. Rymer

    Customer-obsessed enterprises focus their strategies, operations, and budgets on knowledge of and engagement with customers. Application development and delivery (AD&D) groups bring this focus to...

  • For CIO Professionals

    Report

    Report Mobilize The Internet Of Things

    Prepare For The Mobile Dimension Of Your Internet-Of-Things Solutions
    May 18, 2016 | Dan Bieler

    The internet of things (IoT) helps produce business benefits through the extraction of insights from connected objects and the delivery of feature-rich connected products. IoT forces the CIO to...

  • For Application Development & Delivery Professionals

    Report

    Report Digital Experience Technology And Delivery Priorities, 2016

    Benchmarks: The Digital Experience Delivery Playbook
    May 17, 2016 | Anjali Yakkundi

    Forrester recently surveyed 115 technology, marketing, and business professionals with decision-making roles in customer-facing web and mobile experience delivery to ask about their strategies in...

  • For CIO Professionals

    Report

    Report CIOs Must Empower The Digital Workforce

    Your Next End User Computing Refresh Should Be More Than That
    May 16, 2016 | Tim Sheedy

    Operating systems are aging and new devices are entering the workforce — so CIOs in Australia are again looking to refresh their end user computing resources. You're undoubtedly transforming your...

  • For Application Development & Delivery Professionals

    Report

    Report The ROI Of SaaS

    A Total Economic Impact™ Analysis Uncovers Long-Term Business Value, But Cost Savings Are Not Guaranteed
    May 13, 2016 | Liz Herbert, Shaheen Parks

    Software-as-a-service (SaaS) is fast becoming a viable alternative for enterprise software across every business process category. But application development and delivery (AD&D) professionals must...

  • For Security & Risk Professionals

    Report

    Report Market Overview: Data Loss Prevention

    Tools And Technology: The Data Security And Privacy Playbook
    May 2, 2016 | Heidi Shey

    Policies to control data use and movement require enforcement mechanisms. Data loss prevention (DLP) capabilities give security and risk (S&R) professionals the means to enforce those policies and...

  • For Infrastructure & Operations Professionals

    Report

    Report How To Budget For Workforce And Customer-Facing Technologies In 2016 And Beyond

    Benchmarks: The Workforce Enablement Playbook
    April 29, 2016 | J. P. Gownder

    Infrastructure and operations (I&O) leaders planning their budgets for 2016 and beyond must invest in the business technology (BT) agenda — that is, spending on technology that helps win, serve,...

  • For Enterprise Architecture Professionals

    Report

    Report Insight Platforms Accelerate Digital Transformation

    A New Class Of Software Makes It Easier To Turn Big Data Into Action
    April 27, 2016 | Brian Hopkins

    All of your business digital ambitions involve better analytics, but the complexity of managing big data and advanced analytics is driving down satisfaction, despite investment. Read this report to...

  • For CIO Professionals

    Report

    Report Brief: Five Trends Shaping IoT Adoption In India

    Indian CIOs Will Focus On Connected Business Processes To Improve Manufacturing Efficiency
    April 27, 2016 | Somak Roy

    Indian CIOs are exploring the internet of things (IoT) as an opportunity to help the business discover new efficiencies and new sources of competitive differentiation. While adoption is still in...

  • For CIO Professionals

    Report

    Report Open Source Powers Enterprise Digital Transformation

    CIOs Need To Embrace Open Source Software To Drive Change
    April 25, 2016 | Paul Miller, Lauren E. Nelson

    Open source is not just of interest to researchers, startups, or small businesses. The modern enterprise embraces open source capabilities to accelerate its digital transformation efforts, and open...

  • For Infrastructure & Operations Professionals

    Report

    Report The State Of Enterprise Worker Mobility, 2016

    Introducing Forrester's Employee Mobile Mind Shift Index

    The mobile mind shift is the expectation that your customers can get what they want in their immediate contexts and moments of need — and it's revolutionized how businesses engage with customers....

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