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The Business Applications Playbook For 2017

Align Your Business Applications To Cloud And BT Imperatives

Rapid business change, fueled by technology advances such as mobility and analytics, is transforming how application development and delivery (AD&D) professionals buy, deploy, and manage business...

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  • For Application Development & Delivery Professionals

    Report

    Report Assess Your Business Applications To Power A Cloud-Centric Strategy

    Assessment: The Business Applications Playbook
    January 3, 2017 | Paul D. Hamerman

    As the market for packaged applications transitions rapidly from on-premises to software-as-a-service (SaaS), software suppliers are limiting investment in older products. Applications customers...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Services Providers For SAP "Digital Core" Technologies

    As SAP Makes A Play To Become The Digital Core, The Services Provider Market Is Undergoing Major Upheaval
    March 22, 2016 | Liz Herbert

    SAP continues to evolve its solutions portfolio, realigning its software products to focus on being the Digital Core. SAP services partners are also evolving — shifting away from finance-focused...

  • For CIO Professionals

    Report

    Report CIOs: For Digital Business, "Migration" Cannot Be A Four-Letter Word

    CIOs Must Continuously Assess When And How Fast To Migrate Their Technology
    March 2, 2016 | Bobby Cameron

    Digital transformation demands that CIOs focus on their business technology (BT) agenda to win, serve, and retain customers. Most will have legacy applications — and underlying technologies — that...

  • For Application Development & Delivery Professionals

    Report

    Report The Business Applications Landscape 2016 To 2020: SaaS Disruption And Vendor Proliferation

    Landscape: The Business Applications Playbook
    February 1, 2016 | Paul D. Hamerman, Andrew Bartels

    Organizations rely heavily on commercial packaged application software to support business processes. This landscape ranges from customer-focused business technology (BT) applications to solutions...

  • For CIO Professionals

    Report

    Report Brief: Oracle's Customers Are The Real Winners From The Rimini Street Verdict

    Consider Third-Party Support As Part Of A Review Of Your Business Applications Strategy, Now That The Legal FUD Has Reduced
    October 22, 2015 | Duncan Jones

    Over 1,000 companies use third-party support providers (3SPs) such Rimini Street, Spinnaker Support, and Origina. The end of Oracle's lawsuit against Rimini Street removes some of the fear,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Rimini Street Challenges Big Software Maintenance Fees

    The Company Proposes To Reduce Your Oracle And SAP Maintenance Costs By Half, But Is It Right For Your Organization?
    March 20, 2014 | Mark Bartrick

    The popularity of Oracle and SAP software is clear. All you need to see is their long client list and substantial revenues to know they are giants in the technology marketplace. But their high...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Quick Take: The Rimini Street Ruling Has Serious Implications For Oracle Customers

    Partial Summary Judgment Means That Outsourced Hosting And Customization May Breach Many Software License Agreements
    February 26, 2014 | Duncan Jones

    This report explains why the Nevada District Court's recent decision on some of the issues in the four-year-old Oracle versus Rimini Street case has significant implications for sourcing...

  • For CIO Professionals

    Report

    Report SAP Bets Its Future On Hana And SaaS

    Hana Will Bolster The Licensed Business, But SAP Needs A More Aggressive SaaS Strategy To Maintain Double-Digit Revenue Growth
    October 4, 2013 | Andrew Bartels, Paul D. Hamerman

    SAP's position as the largest business application vendor is not in doubt; whether it will be a market leader in revenue growth and in innovation is less certain. Anticipating the market's growing...

  • For CIO Professionals

    Report

    Report Cloud Investments Will Reconfigure Future IT Budgets

    As-A-Service Computing Will Shift Budgets From New Project Spending To Ongoing MOOSE Expenditures
    January 8, 2013 | Andrew Bartels

    In 2012, for most CIOs, spending to maintain and operate the organization, systems, and equipment (MOOSE) represents more than 70% of their information and communications technology (ICT) budget on...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Navigating The Microsoft Services Landscape

    Trends And Tradeoffs Of Leading Microsoft Services Players
    November 2, 2012 | Liz Herbert

    Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Emerging Third-Party Software Support Marketplace: Questions And Answers

    Find Out Which Vendors Promise To Save 50% Or More And How They Plan To Do It
    October 22, 2012 | Mark Bartrick

    Your CIO is looking at the software budgets for next year, and the squeeze on cash is tighter than ever. He wants you to find ways to release funds currently earmarked for such prosaic things as...

  • For CIO Professionals

    Report

    Report 2010 IT Budget Allocations: Planning For 2011

    Baseline Spending Allocation Figures For Comparison
    November 17, 2010 | Tim DeGennaro

    During this time of year, Forrester receives a large number of requests for information about IT budget allocations. As CIOs and their planning teams engage in creating next year's IT budget, it is...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Organizing Apps Maintenance Work For Outcomes

    Preparing To Reorganize Work Is Key To The Effort
    August 2, 2010 | Bill Martorelli

    Many customers that are seeking the next threshold of value are interested in gaining the benefits of managed outcome relationships but are still struggling to execute the transition. Why?...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Choosing The Right Pricing Model For Your Applications Maintenance Engagement

    July 20, 2010 | Bill Martorelli

    Applications maintenance pricing models are in flux. While many clients want to move beyond staff augmentation relationships, finding the right type of pricing to employ in the managed context can...

  • For Application Development & Delivery Professionals

    Report

    Report Application Upgrades: How To Make Upgrade Decisions When Business Value Proves Elusive

    June 25, 2010 | Paul D. Hamerman

    Business owners of on-premises enterprise application packages face an ongoing dilemma: whether or not to invest in upgrades to the current release. While most business and IT execs put off...

  • For Application Development & Delivery Professionals

    Report

    Report Inquiry Spotlight: SAP Users In Search Of Value

    SAP-Related Inquiries To Forrester And Advice For Users
    April 21, 2010 | George Lawrie

    Forrester clients have long grumbled about SAP's exploitation of its leadership position providing apps to the world's largest firms, but recent changes in leadership, strategy, and services at SAP...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Don't Let Oracle's Lawsuit Dissuade You From Considering 3SPs, But Recognize The Risks

    It's Business As Usual For Rimini Street And Others, Despite Oracle's Legal Action
    April 16, 2010 | Duncan Jones

    Is Rimini Street's founder Seth Ravin a white knight riding to defend IT vendor managers against the rapacious dragons' inflexible, ever-increasing maintenance charges, or is he the heartless...

  • For Application Development & Delivery Professionals

    Report

    Report Enterprise Apps Customers Have Issues

    Survey Indicates Costs, Inflexibility Are Among Key Challenges
    February 26, 2010 | Paul D. Hamerman

    A survey of business process and applications professionals about their enterprise application installations indicates significant concerns over a variety of key issues. Cost of ownership...

  • For Application Development & Delivery Professionals

    Report

    Report Trends 2010: ERP Applications

    Moderate Customer Activity Accompanies More Radical Vendor Strategies
    December 17, 2009 | Paul D. Hamerman

    With many enterprise resource planning (ERP) projects on hold due to recession-induced spending constraints, some pent-up demand is evident that will result in more upgrades, replacements, and...

  • For Application Development & Delivery Professionals

    Report

    Report Beyond Benchmarks: Estimate Your Application Maintenance Costs Using Internal Data

    December 9, 2009 | Phil Murphy

    Applications professionals struggle to explain the cost of their applications' ongoing operations and maintenance to their business counterparts, who commonly perceive the costs as excessive. The...

  • For CIO Professionals

    Report

    Report Enterprise Software Budgets And Initiatives

    Consolidation, Modernization, And Collaboration Are Top Software Priorities
    July 10, 2009 | Sharyn Leaver

    Budgeting and planning season is right around the corner, and an armful of new and unproven technologies and software initiatives promise to change the way IT conducts its business. IT...

  • For B2B Marketing Professionals

    Report

    Report Demand Insights: The SMB Software Market

    Where Small And Medium-Size Businesses Are Investing
    June 15, 2009 | Tim Harmon

    Small and medium-size businesses' (SMBs') software priorities, investment levels, vendor relationships, buying processes, and use of IT differ significantly from large enterprises'. Technology...

  • For CIO Professionals

    Report

    Report Software Budget Outlook And Goals By Region: 2008 To 2009

    June 5, 2009 | Ellen Daley

    Software budget outlook and goals of North American and European firms for 2008 to 2009. An overview of spending on new initiatives versus ongoing software operations and maintenance, as well as...

  • For CIO Professionals

    Report

    Report The State Of SMB Software: 2009

    Business Data Services North America And Europe
    June 5, 2009 | Heidi Shey, R "Ray" Wang

    This document gives highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB Software Survey, North...

  • For CIO Professionals

    Report

    Report The State Of Enterprise Software: 2009

    Business Data Services North America And Europe
    June 5, 2009 | Heidi Shey, R "Ray" Wang

    This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2008. Hot...