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  • Buy Versus Build

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The Business Applications Playbook For 2017

Align Your Business Applications To Cloud And BT Imperatives

Rapid business change, fueled by technology advances such as mobility and analytics, is transforming how application development and delivery (AD&D) professionals buy, deploy, and manage business...

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  • For CIO Professionals

    Report

    Report Delivering Software For Customer Obsession

    Build-Or-Buy Is Now Build-Compose-Outsource-Or-Buy

    Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and...

  • For CMO Professionals

    Report

    Report Delivering Software For Customer Obsession

    Build-Or-Buy Is Now Build-Compose-Outsource-Or-Buy
    June 30, 2016 | Christopher Mines, Duncan Jones

    Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and...

  • For Application Development & Delivery Professionals

    Report

    Report Increase Flexibility By Embracing Future Business And Technology Trends

    October 24, 2014 | Jost Hoppermann, Paul D. Hamerman

    This report outlines Forrester's vision for the future of business applications. It summarizes the key business drivers and trends that are reshaping the value proposition of business applications....

  • For Enterprise Architecture Professionals

    Report

    Report Getting Down To Basics On Smart Process Apps

    August 28, 2014 | Clay Richardson, Andrew Bartels

    Smart process applications represent a new category of software applications that are designed to support collaborative business activities, both the internal, operational collaboration that is...

  • For Application Development & Delivery Professionals

    Report

    Report Market Overview: Off-The-Shelf Channel Banking Solutions Can Differentiate And Manage Costs

    An Overview Of Internet/Cross-Channel And Mobile Banking Solutions
    October 15, 2013 | Jost Hoppermann

    Financial services firms are evolving beyond using only a single channel to interact with their customers, making support of a variety of channels a key focal area for many transformation...

  • For Application Development & Delivery Professionals

    Report

    Report Channel Banking Solution Overview

    October 15, 2013 | Jost Hoppermann

    Financial services firms are evolving beyond using only a single channel to interact with their customers, making support of a variety of channels a key focal area for many transformation...

  • For Infrastructure & Operations Professionals

    Report

    Report Calculate The ROI Of Data Center Investments

    August 26, 2013 | Rachel A. Dines, Sophia I. Vargas

    Forrester's Total Economic Impact (TEI) analysis has been used to calculate the ROI of data center facilities. The TEI methodology is used to measure the effectiveness of an IT (or other)...

  • For Infrastructure & Operations Professionals

    Report

    Report Build Or Colocate? The ROI Of Your Next Data Center

    August 20, 2013 | Rachel A. Dines, Sophia I. Vargas

    Data centers are running low on space, power, and cooling capacity. When it comes time to provision new data center capacity, IT infrastructure and operations (I&O) professionals face a critical...

  • For CIO Professionals

    Report

    Report Ten Myths And Realities Of The Software Market In 2013

    Forrester's Forrsights Survey Helps Sort The Myths From The Reality
    August 5, 2013 | Stefan Ried, Ph.D.

    CIOs face many difficult decisions every day. They make some decisions based on hard facts that they can validate, but they base many decisions on broad assumptions and a particular understanding...

  • For Application Development & Delivery Professionals

    Report

    Report Decide When To Buy, Build, Or Outsource BI

    August 23, 2012 | Boris Evelson, Anjali Yakkundi

    Building custom business intelligence (BI) solutions is time-consuming and inflexible; therefore, application development and delivery (AD&D) pros heading BI projects should move away from a...

  • For Application Development & Delivery Professionals

    Report

    Report Update Your Application Development Sourcing Strategy To Drive Innovation And Differentiation

    August 25, 2011 | Diego Lo Giudice, Mike Gilpin

    In 2009, the technology industry entered a new cycle of technology innovation and growth, powering a multiyear period of technology investment predicted to last through 2016: the business...

  • For Application Development & Delivery Professionals

    Report

    Report Delivering Custom Apps For Competitive Advantage

    Global Firms Assemble Custom Apps To Support Key Processes
    August 10, 2011 | George Lawrie

    Manufacturers in mature industries such as automotive or more recently aerospace have evolved from making every component to focusing on market requirements and designing and managing "bought in"...

  • For Application Development & Delivery Professionals

    Report

    Report Balancing Custom And Packaged Apps In Your Application Portfolio Strategy

    August 8, 2011 | George Lawrie

    Conventional wisdom suggests buying before building software. However, as an increasing proportion of product and service value is digital — think of a naval vessel's operation system...

  • For Application Development & Delivery Professionals

    Report

    Report Forrester's Custom Versus Packaged Apps Opportunity Assessment

    August 8, 2011 | George Lawrie

    Firms need to capitalize on opportunities for digital differentiation by standardizing support for nondifferentiating processes on packages and applying their resources to the processes that offer...

  • For Application Development & Delivery Professionals

    Report

    Report The Mobile Imperative In Retail And Consumer Goods

    Using Mobile Technologies To Enrich Enterprise Interactions With Associates And Consumers
    March 23, 2011 | George Lawrie

    Retail and consumer goods firms face exciting opportunities to deploy mobile apps to fix their age-old problems with shelf availability and to empower their field employees to transcend their...

  • For Application Development & Delivery Professionals

    Report

    Report Mobile Applications Will Empower Enterprise Business Processes

    An Empowered Report: Harnessing Mobile Technology For Process Acceleration
    September 30, 2010 | Paul D. Hamerman

    Mobile applications for business use are receiving a great deal of attention from package application software vendors and considerable interest from business process professionals. But other than...

  • For CIO Professionals

    Report

    Report It's Time To Break Up With Your Custom-Coded WCM

    July 26, 2010 | Tim Walters, Ph.D.

    It's hard to believe, but some enterprises still use custom-coded Web content management (WCM) solutions. However, consumer demands have forced firms to shift from just managing and publishing Web...

  • For Application Development & Delivery Professionals

    Report

    Report Should You Build, Buy, Rent, Or Download Your Integration Capability?

    Forrester's Total Economic Impact™ (TEI) Highlights Issues With The Build Approach
    December 9, 2009 | Ken Vollmer

    The old "buy versus build" dilemma is more complicated than ever, especially when considering the different options for obtaining integration functionality. While packaged integration solutions...

  • For CIO Professionals

    Report

    Report CIOs: Categorize And Define Technology Investment Risk

    September 21, 2009 | Sharyn Leaver

    Failed, delayed, and misaligned IT projects have fueled business executives' dissatisfaction with IT. The benefit and cost estimates of technology investments provided by IT executives are often...

  • For Application Development & Delivery Professionals

    Report

    Report Packaged Apps Versus Platforms For Custom Development: Which Ones Sell Better?

    IT Spend Analysis 2009: The Right Focus For Software Vendors
    July 31, 2009 | Holger Kisker, Ph.D., Stefan Ried, Ph.D.

    In times of economic challenge, IT budgets face the same pressures as other cost centers of a company. We thus analyzed the 2009 IT spending plans of 2,731 IT executives and technology...

  • For CIO Professionals

    Report

    Report Software Budget Outlook And Preferred Purchasing Channels By Company Size: 2008 To 2009

    June 5, 2009 | Ellen Daley

    Software budget outlook and preferred purchasing channels by company size that provides insight into how the current global economic climate is affecting IT budgets, an overview of software budget...

  • For CIO Professionals

    Report

    Report Software Budget Outlook And Goals By Region: 2008 To 2009

    June 5, 2009 | Ellen Daley

    Software budget outlook and goals of North American and European firms for 2008 to 2009. An overview of spending on new initiatives versus ongoing software operations and maintenance, as well as...

  • For Application Development & Delivery Professionals

    Report

    Report Quantifying Technology Investment Risk

    A Component Of The Forrester Total Economic Impact™ Methodology
    April 10, 2009 | Chip Gliedman

    The process of risk measurement has been confounding decision-makers within IT for some time, resulting in the use of weak qualitative analysis that only loosely ties to project outcomes. But using...