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  • Human Resources Management Applications

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  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: SaaS Human Resource Management Systems, 2017

    Market Competition Intensifies As Companies Migrate To Comprehensive SaaS HR Systems
    April 13, 2017 | Paul D. Hamerman

    As you replace aging core HR systems and point solutions with a modern software-as-a-service (SaaS) suite, you can extend the system's value proposition from efficiency to employee experience....

  • For Application Development & Delivery Professionals

    Report

    Report Engaging And Retaining Talent With Effective Onboarding

    Onboarding Is A Holistic 90-Day Process That Improves Hire Productivity
    March 17, 2017 | Claire Schooley

    Every year, a large percentage of US employees make some kind of a career transition, which is costly for companies and causes challenges related to productivity, culture, and training. New hires...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Workday Services Partners

    Workday Customers Look To Partner Ecosystem To Accelerate Implementation And Maximize Business Value
    March 10, 2017 | Liz Herbert, Paul D. Hamerman

    As companies seek to improve business flexibility and engage employees with digital experiences, they are migrating traditionally on-premises systems of record to software-as-a-service (SaaS)...

  • For Application Development & Delivery Professionals

    Report

    Report Use HR People Analytics To Drive Business Results

    New Analytics Tools Help The Business Make Important People Decisions
    August 5, 2016 | Claire Schooley

    Human resources (HR) departments typically face challenges in asking the right workforce questions, finding reliable data, analyzing metrics, and presenting results to the business in a simple yet...

  • For Application Development & Delivery Professionals

    Report

    Report Transform Employee Performance For Continuous Engagement

    February 1, 2016 | Paul D. Hamerman, Claire Schooley

    The employee performance appraisal is an underperforming, periodic business process that is loathed by both employees and managers alike. Going forward, we believe employee performance will be...

  • For Application Development & Delivery Professionals

    Report

    Report The Business Applications Landscape 2016 To 2020: SaaS Disruption And Vendor Proliferation

    Landscape: The Business Applications Playbook
    February 1, 2016 | Paul D. Hamerman, Andrew Bartels

    Organizations rely heavily on commercial packaged application software to support business processes. This landscape ranges from customer-focused business technology (BT) applications to solutions...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: People And Talent Technology, Q1 2016

    HR Process Disruption Creates New Innovation Opportunities For Startups And Incumbents
    January 28, 2016 | Paul D. Hamerman, Claire Schooley

    Organizations need a variety of technology solutions to attract, retain, and engage their people. Forrester has identified the 20 most important people and talent technology solution categories...

  • For CIO Professionals

    Report

    Report Brief: People Analytics Will Digitize Staffing

    New Tools Help CIOs Find And Retain Tech Talent
    September 25, 2015 | Marc Cecere

    There is a conundrum in the tech talent market: CIOs cannot find enough of the right talent and have difficulty retaining the staff they have. The age of the customer is making the problem even...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Talent Acquisition Vendors, Q3 2015

    The 12 Providers Best Suited To Address The Changing Recruiting Landscape And How They Stack Up
    September 8, 2015 | Claire Schooley

    The talent acquisition market has changed dramatically. It is no longer just about placing ads on different sites and waiting for the resumes to roll in. Rather, it's ferreting out those passive...

  • For Application Development & Delivery Professionals

    Report

    Report Customers Weigh In On New Talent Acquisition Needs

    August 12, 2015 | Claire Schooley

    The focus on engaging candidates early in their job search has spurred growth of recruitment marketing and creative sourcing. This is a major change from the time when the applicant tracking system...

  • For Application Development & Delivery Professionals

    Report

    Report Corporate Recruiters Add Recruitment Marketing And Supportive Technologies To Their Toolkits

    July 16, 2015 | Claire Schooley

    Traditionally, the corporate talent acquisition or recruiting process has focused on the internal activities of moving job seekers from the role of candidate to the role of employee. Today's...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: People And Talent Applications Will Promote Engagement And Performance In 2015

    December 11, 2014 | Paul D. Hamerman, Claire Schooley

    Processes and strategies for people and talent are evolving quickly as companies learn how to harness disruptive new technologies. A decade ago, companies viewed their people and talent management...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: SaaS HR Management Systems, Q4 2014

    The Eight SaaS HRMS Providers That Matter Most And How They Stack Up
    October 1, 2014 | Paul D. Hamerman

    In Forrester's 60 criteria evaluation of SaaS HR management systems (HRMS) vendors, we identified the eight most significant software providers serving medium to large companies — ADP,...

  • For Application Development & Delivery Professionals

    Report

    Report Select A Workday Services Partner For The Next-Generation Of ERP

    September 2, 2014 | Liz Herbert, Paul D. Hamerman

    Enterprise resource planning (ERP) is dead (again); long live ERP! As leading business executives rush to create digital, customer-centric companies, next-generation ERP solutions are playing a key...

  • For Application Development & Delivery Professionals

    Report

    Report Customer-Obsessed Firms Need To Unify Their Workforce Strategies

    Serve And Retain Customers More Effectively By Focusing On Skills, Not On Permanent And Contingent Worker Classifications
    May 14, 2014 | Claire Schooley

    Companies have traditionally kept their contingent and permanent workforce strategies separate. Human resources (HR) departments focused on permanent employees —recruiting, hiring,...

  • For Application Development & Delivery Professionals

    Report

    Report HRM Benchmarks: Helping Companies Achieve Process Excellence

    May 13, 2014 | Claire Schooley

    Continuous improvement is a major goal of organizations as they strive to be leaders in their market in product and services quality, customer satisfaction, and as an employer of choice. Human...

  • For Application Development & Delivery Professionals

    Report

    Report Maximize Employee Value By Aligning With Customer Imperatives

    May 9, 2014 | Paul D. Hamerman, TJ Keitt

    Maximizing your workforce's value depends on increasing the level of employee engagement, linking employee productivity to positive customer outcomes, and instilling a culture of customer...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: Customer-Centric HRM Technology, Q2 2014

    Innovation Boosts Employee Engagement And Customer Value
    April 15, 2014 | Paul D. Hamerman, Claire Schooley

    The technology for human resource management (HRM) addresses the life cycle of the workforce, including attracting, selecting, training, supporting, assessing, and rewarding employees. In the fast...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Brief: What VMS Customers Can Teach You About Effective Workforce Management

    Billions Of Dollars Go Through VMS Systems, Making Effective Implementation Important
    March 13, 2014 | Christine Ferrusi Ross

    Vendor management systems (VMS) have become a critical part of operating a flexible contingent labor strategy. These tools, which give customers an automated process for hiring and managing...

  • For Application Development & Delivery Professionals

    Report

    Report Select The Best HRM Solutions Using An Accelerated Approach

    January 9, 2014 | Paul D. Hamerman

    This report provides a framework for selecting and acquiring HRM software and related services. The widespread adoption of software-as-a-service (SaaS) within the HRM software space means that a...

  • For Sourcing & Vendor Management Professionals

    Report

    Report TechRadar™: Software-As-A-Service, Q1 2014

    Vendors Have More And Better SaaS Options Than Ever — Are You Prepared?
    January 7, 2014 | Liz Herbert, Paul D. Hamerman

    Nearly 15 years after the appearance of software-as-a-service (SaaS) startups such as salesforce.com, NetSuite, and Google, software-as-a-service is nearing its tipping point. SaaS adoption is...

  • For CIO Professionals

    Report

    Report Measuring Your Workforce Experience: Use Customer Experience Insight As Your Guide

    Performance Management: The Workforce Experience Playbook
    November 26, 2013 | TJ Keitt, Andrew Smith

    Finding and retaining the best talent is hard. Identifying the engaged workers who will deliver the kinds of results and customer outcomes you need is even harder. Knowing what the future will...

  • For Application Development & Delivery Professionals

    Report

    Report Define Your Strategic HR Technology Road Map

    November 19, 2013 | Paul D. Hamerman

    Most companies face challenges in sustaining a portfolio of human resource management (HRM) applications, which are typically poorly integrated and have functional gaps as well as solution...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Increasing The Value Of Contingent Staffing MSPs

    October 23, 2013 | Christine Ferrusi Ross

    Contingent staffing and managed service providers (MSPs) represent a significant spend for most large firms. One large Midwestern client of Forrester noted recently that it employs two contingent...

  • For Application Development & Delivery Professionals

    Report

    Report An Effective HR Organization Aligns With Business And IT Strategies

    October 8, 2013 | Claire Schooley

    The human resources (HR) department must work jointly with enterprise leaders, including business and IT professionals, to build a workforce that can implement the firm's strategy. This requires...

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