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  • For Application Development & Delivery Professionals

    Report

    Report The Digital Employee Experience Drives Engagement And Productivity

    Employees Need A Consumer-Grade Environment To Connect With Work
    April 14, 2017 | Paul D. Hamerman, Claire Schooley

    In the digital age, the workforce expects a technology-driven employee experience that reflects the level of innovation in consumer-grade customer experiences. Employees can benefit from an...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Learning And Performance Management, Q4 2016

    The Nine Providers That Matter Most And How They Stack Up
    December 2, 2016 | Claire Schooley

    In our 34-criteria evaluation of learning and performance management providers, we identified the nine most significant ones — Cornerstone OnDemand, Halogen Software, Haufe, PageUp, PeopleFluent,...

  • For Infrastructure & Operations Professionals

    Report

    Report Assess Your Impact On Employee Performance And Flow

    Use Our Survey To Analyze What's Affecting Employee Performance And Invest Where It Matters Most
    October 19, 2016 | David K. Johnson

    Chances are that your organization measures technology management's success with KPIs that are relatively easy to measure. But are they the key factors to boosting your company's top-line growth?...

  • For Application Development & Delivery Professionals

    Report

    Report Use HR People Analytics To Drive Business Results

    New Analytics Tools Help The Business Make Important People Decisions
    August 5, 2016 | Claire Schooley

    Human resources (HR) departments typically face challenges in asking the right workforce questions, finding reliable data, analyzing metrics, and presenting results to the business in a simple yet...

  • For Application Development & Delivery Professionals

    Report

    Report Transform Employee Performance For Continuous Engagement

    February 1, 2016 | Paul D. Hamerman, Claire Schooley

    The employee performance appraisal is an underperforming, periodic business process that is loathed by both employees and managers alike. Going forward, we believe employee performance will be...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: People And Talent Technology, Q1 2016

    HR Process Disruption Creates New Innovation Opportunities For Startups And Incumbents
    January 28, 2016 | Paul D. Hamerman, Claire Schooley

    Organizations need a variety of technology solutions to attract, retain, and engage their people. Forrester has identified the 20 most important people and talent technology solution categories...

  • For CIO Professionals

    Report

    Report Brief: People Analytics Will Digitize Staffing

    New Tools Help CIOs Find And Retain Tech Talent
    September 25, 2015 | Marc Cecere

    There is a conundrum in the tech talent market: CIOs cannot find enough of the right talent and have difficulty retaining the staff they have. The age of the customer is making the problem even...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Talent Acquisition Vendors, Q3 2015

    The 12 Providers Best Suited To Address The Changing Recruiting Landscape And How They Stack Up
    September 8, 2015 | Claire Schooley

    The talent acquisition market has changed dramatically. It is no longer just about placing ads on different sites and waiting for the resumes to roll in. Rather, it's ferreting out those passive...

  • For Application Development & Delivery Professionals

    Report

    Report Customers Weigh In On New Talent Acquisition Needs

    August 12, 2015 | Claire Schooley

    The focus on engaging candidates early in their job search has spurred growth of recruitment marketing and creative sourcing. This is a major change from the time when the applicant tracking system...

  • For Application Development & Delivery Professionals

    Report

    Report Corporate Recruiters Add Recruitment Marketing And Supportive Technologies To Their Toolkits

    July 16, 2015 | Claire Schooley

    Traditionally, the corporate talent acquisition or recruiting process has focused on the internal activities of moving job seekers from the role of candidate to the role of employee. Today's...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Recruit And Retain Top Digital Talent

    July 6, 2015 | Martin Gill

    Digital skills are in massive demand. eBusiness professionals in end user firms like retailers and banks are struggling to recruit and retain the brightest digital talent. The lure of startups,...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: People And Talent Applications Will Promote Engagement And Performance In 2015

    December 11, 2014 | Paul D. Hamerman, Claire Schooley

    Processes and strategies for people and talent are evolving quickly as companies learn how to harness disruptive new technologies. A decade ago, companies viewed their people and talent management...

  • For Application Development & Delivery Professionals

    Report

    Report Customer-Obsessed Firms Need To Unify Their Workforce Strategies

    Serve And Retain Customers More Effectively By Focusing On Skills, Not On Permanent And Contingent Worker Classifications
    May 14, 2014 | Claire Schooley

    Companies have traditionally kept their contingent and permanent workforce strategies separate. Human resources (HR) departments focused on permanent employees —recruiting, hiring,...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: Customer-Centric HRM Technology, Q2 2014

    Innovation Boosts Employee Engagement And Customer Value
    April 15, 2014 | Paul D. Hamerman, Claire Schooley

    The technology for human resource management (HRM) addresses the life cycle of the workforce, including attracting, selecting, training, supporting, assessing, and rewarding employees. In the fast...

  • For Application Development & Delivery Professionals

    Report

    Report Define Your Strategic HR Technology Road Map

    November 19, 2013 | Paul D. Hamerman

    Most companies face challenges in sustaining a portfolio of human resource management (HRM) applications, which are typically poorly integrated and have functional gaps as well as solution...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Increasing The Value Of Contingent Staffing MSPs

    October 23, 2013 | Christine Ferrusi Ross

    Contingent staffing and managed service providers (MSPs) represent a significant spend for most large firms. One large Midwestern client of Forrester noted recently that it employs two contingent...

  • For Application Development & Delivery Professionals

    Report

    Report An Effective HR Organization Aligns With Business And IT Strategies

    October 8, 2013 | Claire Schooley

    The human resources (HR) department must work jointly with enterprise leaders, including business and IT professionals, to build a workforce that can implement the firm's strategy. This requires...

  • For Application Development & Delivery Professionals

    Report

    Report Embrace The Talent Acquisition Phenomenon

    Recruiting Landscape: The Human Resource Management Playbook
    August 2, 2013 | Claire Schooley

    The world of talent acquisition, also referred to as recruiting, has been turned upside-down in the past few years by new paradigms for talent sourcing and candidate engagement, a technological...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Learning And Talent Development, Q1 2013

    The Nine Providers That Matter Most And How They Stack Up
    March 12, 2013 | Claire Schooley

    Learning and talent development are closely aligned in the best talent vendor offerings. This area of human resource management (HRM) is fast-growing and innovative in its use of social, cloud, and...

  • For Application Development & Delivery Professionals

    Report

    Report Consolidation And Innovation Transform The HRM Vendor Landscape

    October 5, 2012 | Paul D. Hamerman

    This report will enable application development and delivery professionals (AD&D pros) and their HR business partners to understand the factors changing the vendor landscape for HRM technology...

  • For Application Development & Delivery Professionals

    Report

    Report Use HR Analytics To Optimize Talent Processes

    HR Analytics Help Improve Workforce Recruiting, Performance, And Learning
    November 7, 2011 | Claire Schooley, Boris Evelson

    Human resources (HR) analytics have taken on new importance as organizations strive to hire, develop, and retain the best employees to remain competitive in fields where efficiency and human...

  • For Application Development & Delivery Professionals

    Report

    Report Talent Management Customers Show Solid Business Results And A Preference For SaaS

    July 12, 2011 | Claire Schooley

    Organizations thinking about purchasing a talent management solution want to know what to expect from the selection process through deployment and beyond. To aid in this, Forrester surveyed 63...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Talent Management, Q2 2011

    Plateau Leads In Learning; Cornerstone OnDemand Leads In Performance
    May 23, 2011 | Claire Schooley

    In Forrester's 108-criteria evaluation of talent management vendors that offer suites for both learning and performance, we found that Plateau Systems edged out Cornerstone OnDemand, Saba Software,...

  • For Application Development & Delivery Professionals

    Report

    Report Recruitment Aligns With Talent Management

    A Mature Market Is Evolving Toward Broader HRM Offerings
    March 2, 2011 | Claire Schooley

    Business leaders know that recruiting top talent is a corporative imperative. After hiring, new talent must be skillfully managed through onboarding, performance goals and evaluation, learning,...

  • For Application Development & Delivery Professionals

    Report

    Report HRM Solutions: Traditional Models Clash With Next-Generation Processes And Technology

    September 24, 2010 | Paul D. Hamerman, Claire Schooley

    Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in...