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  • Price Optimization

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  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Configure-Price-Quote Solutions, Q1 2017

    Oracle, Apttus, And CallidusCloud Lead The Pack Of Maturing CPQ Solutions
    February 7, 2017 | John Bruno

    In our 36-criteria evaluation of configure-price-quote (CPQ) providers, we identified the 11 most significant vendors — Apttus, CallidusCloud, Cincom, FPX, IBM, Infor, Model N, Oracle, PROS,...

  • For Application Development & Delivery Professionals

    Report

    Report The Path To A New Supply Chain Management Software

    May 10, 2016 | Phoenix Zhang

    As your customers' expectations increase, you must improve the capabilities of your supply chain. Forrester speaks to far too many buyers who are cobbling together outdated technologies and Excel...

  • For Application Development & Delivery Professionals

    Report

    Report Pricing Automation Reshapes Retail — Can You Keep Up?

    Technology Has Changed The Pricing Game For Retailers
    December 18, 2015 | George Lawrie

    The retail industry must rethink its approach to pricing. eCommerce giants are making millions of price changes each day as they capitalize on their vast computing capacity, sensing the ebb and...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Executive Q&A: Top 10 Questions About Retail Pricing Solutions Answered

    January 29, 2015 | Brendan Witcher

    Retail pricing solutions — technologies that help retailers set initial, ongoing, and clearance pricing for their product assortments — are quickly becoming standard competitive tools...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Retail Planning Solutions, Q2 2014

    The 10 Providers That Matter Most And How They Stack Up
    April 8, 2014 | George Lawrie

    Retailers' profitability has always depended on the ability to turn inventory fast, since inventory is the principal asset on their balance sheets. Nothing influences inventory turn as much as...

  • For Application Development & Delivery Professionals

    Report

    Report Retool Your Retail Applications To Thrive On Digital Disruption

    Use Advanced Merchandising And Planning To Steer A New Course
    September 5, 2013 | George Lawrie

    Application development and delivery (AD&D) professionals in retail must contend with established categories of packaged apps for store operations, eCommerce, supply chain, and loyalty. But most...

  • For Application Development & Delivery Professionals

    Report

    Report CRM Solutions For The Retail And Wholesale Trade

    Solutions To Support Key Customer-Facing Business Processes
    May 9, 2011 | William Band

    Forrester reviewed 24 CRM suite solutions to understand their strengths and weaknesses in supporting 10 key cross-functional processes in the retail and wholesale trade: 1) trade promotion; 2)...

  • For Application Development & Delivery Professionals

    Report

    Report Hands-On Retail Pricing Execution

    How To Streamline Retail Pricing Execution
    July 14, 2010 | George Lawrie

    As retailers adopt more-sophisticated price planning tools to contend with more-complex assortments and more merchandise with shorter life cycles, they face practical challenges in executing their...

  • For Application Development & Delivery Professionals

    Report

    Report To Invest Wisely, Know The Business Value Of Diverse CRM Solutions

    September 30, 2009 | William Band

    To help customer relationship management (CRM) professionals make smart decisions and navigate the complex CRM technology landscape, Forrester surveyed 286 companies. The goal was to determine the...

  • For CIO Professionals

    Report

    Report Retail Technology Self-Assessment Workbook

    July 22, 2009 | George Lawrie

    The Retail Technology Self-Assessment workbook can be used to evaluate retailers' strengths and weaknesses across a set of retail-centric technologies, processes, and capabilities. Retail IT...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™ For BP&A Professionals: The Extended CRM Application Ecosystem, Q3 2009

    Social Applications Stimulate Innovation But Sales, Order Management, And Service Hold The Keys To Your Revenue Engine
    July 9, 2009 | William Band

    Locking in customer loyalty through deeper engagement and differentiated experiences will continue to be critical priorities for organizations in all sectors in the decade ahead, but navigating the...

  • For CIO Professionals

    Report

    Report CIOs: Suggest Pricing And Promotions Technology To Drive Value

    May 21, 2009 | George Lawrie

    Firms — like banks or retailers — that provide services or merchandise in different locations are struggling to respond to consumers that are now much more price-conscious thanks to the...

  • For CIO Professionals

    Report

    Report Retail Technology Investment Priorities

    Which Technologies Should CIOs Drive To Generate Quick Returns For Shareholders?
    April 1, 2009 | George Lawrie

    With the global economy amid financial meltdown, retail CIOs face complex IT choices. Should they continue process improvement initiatives, upgrade their best-of-breed portfolio, or implement a...

  • For Application Development & Delivery Professionals

    Report

    Report Forrester TechRadar™: The Extended Supply Chain Application Ecosystem, Q2 2008

    Wireless Fleets Forge Ahead; Global Trade Management Goes Mainstream
    April 15, 2008 | Patrick M. Connaughton

    Skyrocketing oil prices, pressure from low-cost competitors and ever-changing, complicated global trade regulations are enough to make even veteran supply leaders want to hide their heads in the...

  • For Enterprise Architecture Professionals

    Report

    Report Turning Pricing Optimization Into Relationship-Based Pricing

    Financial Services Firms Need To Look Across The Enterprise
    April 3, 2007 | Mary Pilecki

    Consumers are beginning to look at their financial services institutions (FSIs) for a better deal — one based on the value and longevity of their relationship. Some FSIs are engaged in price...

  • For CMO Professionals

    Report

    Report Financial Services Institutions Should Tackle Price Optimization

    February 15, 2007 | Mary Pilecki

    Retail financial services institutions (FSIs) continue to struggle to increase share of wallet. But the majority of consumers don't believe that their FSIs are rewarding them appropriately for...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Topic Overview: North American Retail Financial Services

    February 2, 2007 | Bruce D. Temkin

    Forrester's North American retail financial services research helps eBusiness, product management, marketing, and customer experience executives understand emerging trends in both consumer...