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The Governance, Risk, And Compliance Playbook For 2017
Maximize Business Performance With A World-Class GRC Program
Governance, risk, and compliance (GRC) programs are essential for protecting business value and maximizing business performance. However, too many organizations lack well-defined GRC programs or...
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For B2C Marketing Professionals
Report
Report Forrester Data Report: Ad Fraud And Viewability Forecast, 2016 To 2021 (US)
ForecastView Document
March 30, 2017 | Brandon VerblowAd fraud and non-viewable ads are problems for the digital ad industry, resulting in wasted time, effort, and money. This forecast report quantifies these problems and shows how we expect them to...
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For B2C Marketing Professionals
Report
Report Forrester Data: Ad Fraud And Viewability Forecast, 2016 To 2021 (US)
ForecastView Spreadsheet
March 30, 2017 | Brandon VerblowAd fraud and non-viewable ads are problems for the digital ad industry, resulting in wasted time, effort, and money. This forecast and the accompanying report aim to quantify these problems in...
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For B2C Marketing Professionals
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Report Poor Quality Ads Cost US Marketers $7.4 Billion In 2016
Opt For Quality, And Stem The Tide Of Loss
March 30, 2017 | Susan BidelUS-based B2C marketing professionals spend tens of billions of dollars buying digital advertising inventory to reach and message their customers and prospects each year. But the supply chain is...
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For Security & Risk Professionals
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Report Vendor Landscape: Anti-Money-Laundering Solutions, 2017
Digital Innovation And Stricter Regulations Reinvigorate The AML Market
Due to recent global terrorist attacks; corporate corruption; and worsening illicit markets such as drugs, guns, and human trafficking; governments realize the importance of countering criminal and...
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For Security & Risk Professionals
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Report Vendor Landscape: Mobile Fraud Management Solutions
Enterprise Fraud Management Solutions Now Support Mobile-Specific Data Collection And Risk Scoring Models
June 2, 2016 | Andras CserAs more and more commerce has shifted to mobile and mobile payment options have proliferated, fraudsters and other cybercriminals are also turning their attention to mobile. This report outlines...
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For Security & Risk Professionals
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Report Four Ways Cybercriminals Exploit Social Media
The Weaponization Of Social Media, And How You Can Fight Back
May 16, 2016 | Nick HayesSophisticated social engineering, efficient data reconnaissance, software exploits, targeted spearphishing, account takeovers, spam — this is just a small sample of how cybercriminals and other...
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For CIO Professionals
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Report The Top Technologies For Your Business Technology Agenda, 2016
The Top Business Technologies To Win, Serve, And Retain Customers Along Every Step Of Their Journeys
May 10, 2016 | Ted SchadlerCustomer-obsessed firms are customer-led and insights-driven. They move fast rather than perfectly, and they are connected to serve increasingly powerful customers. CIOs wield a critical asset: the...
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For Security & Risk Professionals
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Report Q&A: Tackling Mobile Fraud Management
A New Generation Of Fraud Management Tools Improves Risk Scoring
March 22, 2016 | Andras CserConsumers' adoption of mobile devices and firms' increased focus on delivering pleasing customer experiences on these devices mean that mobile wallets, eCommerce apps, and banking apps are...
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For Security & Risk Professionals
Report
Report The Forrester Wave™: Enterprise Fraud Management, Q1 2016
The Seven Providers That Matter Most And How They Stack Up
January 27, 2016 | Andras CserIn Forrester's 15-criteria evaluation of enterprise fraud management vendors, we identified the seven most significant providers in the category — Accertify, ACI, BAE Systems, Feedzai, Fair Isaac...
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For Security & Risk Professionals
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Report Brief: Top 10 Fraud Management Trends S&R Pros Should Watch In 2016
Biometric Authentication Is Set To Take Off
January 4, 2016 | Andras CserEach year, analysts from across Forrester's security and risk (S&R) research team draw insight from hundreds of client questions, consultations, and vendor briefings; research projects; and...
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For Security & Risk Professionals
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Report Brief: Protect Employees And Customers From Malvertising
December 2, 2015 | Kelley MakMalvertising is one of the security threats creating the latest buzz. Using the mechanics of the advertising ecosystem to their advantage, attackers are serving malware to users through web...
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For Security & Risk Professionals
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Report Lessons Learned From The World's Biggest Customer Data Breaches And Privacy Incidents, 2015
Breaking news of a massive customer breach dominates headlines for days. However, months and even years later, affected customers still struggle with the aftermath and firms are still absorbing the...
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For B2C Marketing Professionals
Report
Report Brief: Digital Video Ad Fraud Robs Marketers And Publishers Alike
No One Is Immune; Everyone Needs To Take Action
October 9, 2015 | Susan BidelMarketers and publishers alike take a loss when fraudsters successfully target the most valuable ad inventory: video. Brand marketers, who wield the largest budgets and pay the highest CPM rates,...
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For Security & Risk Professionals
Report
Report Vendor Landscape: Identity Verification Solutions
Identity Verification Stops Customer Identity Theft And Fraud Without Affecting The Customer Experience Across Channels
Because customers are spending more and more time online and engaging with you using digital channels, it's becoming much easier for criminals to commit fraud and identity theft. As your firm seeks...
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For Security & Risk Professionals
Report
Report Quick Take: Fifteen Lessons For Security & Risk Pros From The IRS Get Transcript Breach
Cybercriminals Are Using Customer Intelligence To Commit High-Value Fraud
May 28, 2015 | Merritt Maxim, Rick HollandOn May 27, the US Internal Revenue Service (IRS) disclosed that cybercriminals had gained access to the tax returns of approximately 104,000 individuals. This breach is notable because it...
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For B2C Marketing Professionals
Report
Report Fraud And Fat Fingers Distort The Mobile Advertising Landscape
Publishers And Marketers Must Act Now To Stop Fraud's Spread To Mobile Ad Inventory
May 4, 2015 | Susan BidelConsumers are rapidly shifting their digital interactions to mobile devices, pushing publishers and marketers to deliver content and advertising across multiple screens. But defining a meaningful...
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For Security & Risk Professionals
Report
Report Stop Billions In Fraud Losses With Machine Learning
Machine Learning Is The Only Way To Keep Up With Resourceful Fraudsters Committing Cross-Channel Fraud
April 6, 2015 | Andras CserSecurity and risk (S&R) professionals specializing in fraud find it increasingly difficult to develop new behavioral patterns and models to detect the telltale signs of cybercriminal activity...
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For Security & Risk Professionals
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Report Best Practices: Effective Enterprise Fraud Management
Use Machine Learning And Big Data For Cross-Channel Fraud Management
March 31, 2015 | Andras CserSecurity and risk (S&R) professionals working on enterprise fraud management (EFM) can no longer treat fraud as one more cost of doing business. Fraudsters have gotten smarter and sneakier, and...
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For Security & Risk Professionals
Report
Report Market Overview: Voice Biometrics
While most security and risk (S&R) pros have gone to great lengths to secure their enterprise's online channels such as web, mobile web, and mobile apps, they have failed to protect customers who...
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For Security & Risk Professionals
Report
Report Predictions 2015: Identity Management, Fraud Management, And Cybersecurity Converge
Convergence Will Help S&R Pros Fight Cybercrime And Privacy Abuse Without Affecting Customer Experience And Business Agility
November 12, 2014 | Andras CserAs firms exploit digital technologies both to create new sources of value for customers and to increase their operational agility, identity and access management (IAM) requires far more than just...
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For B2C Marketing Professionals
Report
Report Ad Fraud: Tackle Digital Ads' Dirty Little Secret And Make Money In The Process
Publishers That Deliver Transparent And Fraud-Free Ad Inventory Environments See Greater Advertisers' Investments
November 11, 2014 | Susan BidelEven the Interactive Advertising Bureau (IAB) admits there is a significant level of fraud in the digital advertising ecosystem. It exists in display, mobile, and video. Brand marketers, who...
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For Enterprise Architecture Professionals
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Report Choosing Between Specialist Solutions And Dynamic Case Management Platforms
Eleven Criteria Sort Through A Challenging Decision
November 6, 2014 | Craig Le ClairCase management deployment options confuse enterprise architects that struggle to compare the value of a "fit to purpose" solution versus a dynamic case management (DCM) platform capability. We...
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For Application Development & Delivery Professionals
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Report How To Turn The USA EMV Retail Deadline Into Customer Advantage
September 25, 2014 | George LawrieIn October 2015, responsibility for credit cardholder present fraud will shift from the issuer to retailers that have failed to implement chip and pin protection. Retailers with 75% of more of...
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For Security & Risk Professionals
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Report Detecting Cyberthreats With Fraud-Based Advanced Analytics Technology
New Security Analytics Capabilities Will Replace Traditional SIEM, And Security Service Providers Will Lead The Adoption
August 4, 2014 | Ed FerraraSecurity and risk (S&R) professionals know that cyberattacks are often the first step in the complex dance of credit card theft and the fraud that results. Cyberattacks take many forms and affect...
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For Security & Risk Professionals
Report
Report Market Overview: Brand Monitoring And Protection
Tools To Monitor Your External Environment, Enhance Risk Intelligence, And Secure Your Brand
July 18, 2014 | Nick HayesYour brand is incredibly distributed online today, spread across a wide range of websites, media outlets, search engines, marketplaces, social networks, forums, mobile apps, and online ads —...
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