Search Results

• For B2C Marketing Professionals

  Report

  Report Bridge The Divide Between Social Marketing And Compliance

  Social Marketing Best Practices From Financial Services, Healthcare, And Pharmaceuticals For All Marketers

  June 22, 2017 | Erna Alfred Liousas, Nick Hayes

  Adding social to your overall marketing strategy is no easy task for any company. B2C marketers in heavily regulated industries such as financial services, healthcare, and pharmaceuticals face even...

• For Security & Risk Professionals

  Report

  Report Identify Companywide Roles And Responsibilities To Support Your GDPR Compliance Efforts

  Many Teams Contribute To The Success Of Your Privacy And GDPR Strategy

  June 20, 2017 | Enza Iannopollo

  Privacy and security professionals preparing to comply with the European Union's General Data Protection Regulation (GDPR), by May 2018, need the support of their peers across the organization....

• For CIO Professionals

  Report

  Report Navigate Trump-Era Uncertainty With The Compass Of Customer Obsession

  Respond To New Policy And Regulatory Environments With Customer-Led, Insights-Driven, Fast, And Connected Strategies

  June 8, 2017 | Bobby Cameron, Melissa Parrish

  US president Donald Trump is heralding or taking actions that will redefine the environment for US-based and global businesses. The administration could fundamentally alter policy, regulations, and...

• For Security & Risk Professionals

  Report

  Report The Five Milestones To GDPR Success

  To Meet The May 2018 Deadline, Security And Risk Pros Must Prepare Today

  April 25, 2017 | Enza Iannopollo

  With the deadline to become GDPR-compliant fast approaching, privacy and security professionals must act now. However, the task feels overwhelming. Where should I start? What should I include as...

• For eBusiness & Channel Strategy Professionals

  Report

  Report Use The DOL Fiduciary Rule As A Catalyst For Transformation

  Let The Change It Represents Be A Catalyst For Digital Transformation

  April 10, 2017 | Davis Janowski

  Originally slated for April 10, 2017, the US Department of Labor's conflict of interest fiduciary rule has been delayed and is now scheduled to go into effect on June 9. Executives in the US wealth...

• For Security & Risk Professionals

  Report

  Report Vendor Landscape: Anti-Money-Laundering Solutions, 2017

  Digital Innovation And Stricter Regulations Reinvigorate The AML Market

  March 29, 2017 | Andras Cser, Nick Hayes

  Due to recent global terrorist attacks; corporate corruption; and worsening illicit markets such as drugs, guns, and human trafficking; governments realize the importance of countering criminal and...

• For Enterprise Architecture Professionals

  Report

  Report Enhance Your Data Governance To Meet New Privacy Mandates

  The EU's GDPR Will Require Firms To Be More Transparent With Their Customers' Data

  March 28, 2017 | Henry Peyret

  Data governance traditionally addresses privacy simply by classifying data for masking or anonymization. But the EU's General Data Protection Regulation (GDPR) will change that. It introduces new...

• For eBusiness & Channel Strategy Professionals

  Report

  Report The DOL Fiduciary Rule Has Momentum; Go With It

  Despite Regulatory Uncertainty, The US Retirement Plan Industry Is Changing; Don't Be Left Behind

  March 24, 2017 | Davis Janowski

  President Trump's executive order calling for a review of the Department of Labor's proposed fiduciary rule has left many in the US retirement plan industry uncertain about how to proceed or how to...

• For Security & Risk Professionals

  Report

  Report Best Practices For Privacy And GDPR In Financial Services

  March 14, 2017 | Enza Iannopollo

  It's the job of security and privacy professionals in financial services (FS) firms to strike the right balance between more stringent data privacy rules and pressing demand for more innovative and...

• For eBusiness & Channel Strategy Professionals

  Report

  Report The Open Banking Revolution Is Imminent

  How Open Banking Will Transform The Banking Landscape

  February 23, 2017 | Jacob Morgan

  Open banking is the next logical evolution of digital banking, furthering the ability of a bank to enable customer outcomes through participation in collaborative ecosystems and partnerships....

• For Security & Risk Professionals

  Report

  Report GRC Vision 2017-2022: Customer Demands Escalate As Regulators Falter

  Vision: The Governance, Risk, And Compliance Playbook

  February 2, 2017 | Christopher McClean, Nick Hayes

  In reaction to sweeping regulations and massive corporate failures, governance, risk management, and compliance (GRC) efforts have evolved slowly over the past 15 years. However, in the next five...

• For Security & Risk Professionals

  Report

  Report Assess Your Security Program With Forrester's Information Security Maturity Model

  Assessment: The S&R Practice Playbook

  January 20, 2017 | Renee Murphy

  CISOs often struggle to articulate the full scope of their security responsibilities, prioritize their various initiatives, develop a coherent strategy, and connect their value to the business. In...

• For Security & Risk Professionals

  Report

  Report Develop Your Information Security Management System

  Processes: The S&R Practice Playbook

  January 19, 2017 | Laura Koetzle, Renee Murphy

  The chief information security officer's (CISO) role is fraught with many challenges, including more sophisticated adversaries, a larger attack surface, increasing regulation, and customer demands....

• For Customer Insights Professionals

  Report

  Report Predictions 2017: Six Ways Privacy Will Rock Global Business

  Business Case: The Customer Trust And Privacy Playbook

  November 1, 2016 | Fatemeh Khatibloo

  From the ratification of Europe's new privacy law to high-profile privacy actions by the US Federal Trade Commission, 2016 was a turning point for the privacy industry. In 2017, customer insights...

• For Security & Risk Professionals

  Report

  Report Forrester's 2016 Interactive Data Privacy Heat Map

  Landscape: The Data Security And Privacy Playbook

  October 31, 2016 | Chris Sherman, Enza Iannopollo

  To help security and risk professionals navigate the complex landscape of privacy laws around the world, Forrester created a data privacy heat map that highlights the data protection guidelines and...

• For Security & Risk Professionals

  Report

  Report Brief: You Need An Action Plan For The GDPR

  The General Data Protection Regulation Will Change The Way You Do Business

  October 14, 2016 | Enza Iannopollo

  The EU General Data Protection Regulation (GDPR) will go into force on May 25, 2018. Every organization — regardless of its location — doing business with EU customers will need to make changes to...

• For Customer Insights Professionals

  Report

  Report Q&A: What Global Marketers Need To Know About European Privacy Laws

  Road Map: The Customer Trust And Privacy Playbook

  October 14, 2016 | Fatemeh Khatibloo

  In May 2018, Europe's General Data Privacy Regulation (GDPR) will go into enforcement mode. Most North American marketers may think they're immune to these laws — and to their hefty penalties — but...

• For Security & Risk Professionals

  Report

  Report Brief: How To Meet November's Deadline And Build A Valuable Insider Threat Program

  Don't Just Check The NISPOM Change 2 Compliance Box

  September 26, 2016 | Joseph Blankenship, Claire O'Malley

  US Executive Order 13587 set the requirements for US government agencies to create an insider threat program to protect classified information. The US Department of Defense published Change 2 to...

• For Security & Risk Professionals

  Report

  Report Planning For Failure: How To Survive A Breach

  An Effective Incident Management Program Is Essential To Help You Stay In Business

  September 9, 2016 | John Kindervag, Josh Zelonis

  Cybercriminals are using more sophisticated and targeted attacks to steal everything from valuable intellectual property to the sensitive personal information of your customers, partners, and...

• For Enterprise Architecture Professionals

  Report

  Report How To Archive Personalized, Contextualized Web Experiences

  Don't Let Compliance Obligations Stall Your Customer Experience Improvement Efforts

  September 8, 2016 | Cheryl McKinnon

  Banks, insurance companies, and other firms with heavy compliance obligations are missing opportunities to use modern digital experience platforms. Legal and compliance teams can stifle website...

• For Customer Experience Professionals

  Report

  Report Don't Let Government Derail Your Customer Experience

  Six Ways That CX Pros Can Drive The Conversation On Government Relations And Customer Experience

  August 19, 2016 | TJ Keitt, Rick Parrish

  In the race to create great customer experience (CX), companies are pushing the envelope on data collection, employment practices, product classifications, and more. Many of these innovations...

• For Security & Risk Professionals

  Report

  Report Vendor Landscape: Global Legal Privacy And Cybersecurity Services

  Nine Law Firms Marry Legal Expertise And Business Acumen To Solve Privacy And Cybersecurity Challenges

  August 12, 2016 | Enza Iannopollo

  In the past, security and risk (S&R) and privacy professionals might have left engaging with external law firms to their own legal departments. However, changes to the regulatory and business...

• For Security & Risk Professionals

  Report

  Report Defining Data Protection

  Use Six Core Actions To Establish And Execute Effective Data Protection Strategies

  February 17, 2016 | Enza Iannopollo

  The EU Parliament will approve the new General Data Protection Regulation (GDPR) in 2016. The maximum fine for a violation of the law will be up to 4% of a company's global turnover. Meanwhile,...

• For Security & Risk Professionals

  Report

  Report Quick Take: Goodbye Safe Harbor, Hello EU-US Privacy Shield

  Five Ways The EU And The US Will Change The Safe Harbor Framework

  February 4, 2016 | Enza Iannopollo

  Since 2000, firms operating across the Atlantic have used the US-EU Safe Harbor agreement as a means to lawfully transfer data concerning EU citizens to the US. However, on October 6, 2015, the...

• For Application Development & Delivery Professionals

  Report

  Report APIs Turn Disruptions Into Business Opportunities

  Any Industry Can Learn From The Impact Of PSD2 On European Banks

  January 5, 2016 | Randy Heffner

  As industry disruptions go, new government regulations come with long lead times, but executives still can choose shortsighted responses focused solely on regulatory demands. A better response is...