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  • eProcurement & eSourcing

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  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: eProcurement, Q2 2017

    Coupa, Basware, SAP Ariba, Zycus, And GEP Are Leaders For Buy-Side B2B eCommerce Platforms
    May 30, 2017 | Duncan Jones

    Enterprises are increasingly implementing eProcurement platforms to enable employees to buy what they need quickly, safely, and cost-effectively. This report will help an application development...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Services Procurement, Q1 2017

    Beeline, DCR Workforce, PRO Unlimited, And SAP Fieldglass Lead In Software For Managing Contingent Workers, Consulting, And Outsourcing Services
    March 31, 2017 | Andrew Bartels

    Services procurement products help firms acquire the contractors, consultants, and outsourcers that they need to win, serve, and retain customers in the age of the customer. In our 40-criteria...

  • For CIO Professionals

    Report

    Report Vendor Landscapes: eProcurement, eSourcing, eInvoicing, And Spend Analysis, 2016 To 2017

    Best-Of-Breed Solutions Provide Real Value To Improve Your Purchasing
    March 23, 2017 | Andrew Bartels

    ePurchasing products are critical for helping businesses and governments source, buy, and manage the goods and services they use to win, serve, and retain customers. Firms can buy these products as...

  • For Application Development & Delivery Professionals

    Report

    Report B2B Commerce Needs A Mobile Mindshift

    Mobile Apps Can Be A Catalyst for Change In Enterprise Commerce — If AD&D Leaders Design Them Correctly
    January 31, 2017 | Duncan Jones

    Why are there so few good mobile apps for business-to-business (B2B) eCommerce? Neither of the two Bs in B2B is currently doing enough to support mobile, employee-driven purchases. People who need...

  • For CIO Professionals

    Report

    Report Vendor Landscape: ePurchasing Suites, 2016 To 2017

    More Vendors Offer Suites, But Real Client Adoption Remains Limited
    November 18, 2016 | Andrew Bartels

    Winning, serving, and retaining customers involves technologies for buying, sourcing, contracting, and managing vendors that go into the creation and delivery of customer value. Vendors of...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Supplier Risk And Performance Management

    Software And Services Providers That Can Protect Your Brand From Suppliers' Mistakes
    September 8, 2016 | Duncan Jones

    Enterprises struggle to manage the risk to their brands from suppliers' mistakes. Your customers expect you to choose suppliers that are efficient, safe, secure, ethical, and legal — and to have...

  • For CIO Professionals

    Report

    Report Vendor Landscape: Services Procurement In 2016 And Beyond

    Opening Online B2B Commerce To The Opportunity Beyond Contingent Staff
    August 4, 2016 | Andrew Bartels

    Services procurement software is designed to help sourcing and vendor management professionals and CIOs manage their services spending. While this market has seen strong growth, the product has...

  • For Application Development & Delivery Professionals

    Report

    Report The Business Applications Landscape 2016 To 2020: SaaS Disruption And Vendor Proliferation

    Landscape: The Business Applications Playbook
    February 1, 2016 | Paul D. Hamerman, Andrew Bartels

    Organizations rely heavily on commercial packaged application software to support business processes. This landscape ranges from customer-focused business technology (BT) applications to solutions...

  • For CIO Professionals

    Report

    Report Vendor Landscape: ePurchasing Software, 2015 To 2016

    The Shift To SaaS Creates Opportunities And Challenges For CIOs And B2B eCommerce Professionals On Both The Buy Side And Sell Side
    October 20, 2015 | Andrew Bartels

    Winning, serving, and retaining customers involves more than acquiring the right front-office technologies; it also involves technologies for buying, sourcing, contracting, and managing vendors of...

  • For Application Development & Delivery Professionals

    Report

    Report Deliver Four Capabilities To Resolve The Buyer/Seller Conflict Within B2B eCommerce

    What Application Delivery Leaders Who Are Building Sell-Side Platforms Can Learn From Forrester's eProcurement Wave
    December 31, 2014 | Duncan Jones

    Beware of the buyer — that is Forrester's message for application development and delivery (AD&D) leaders in B2B firms who are developing or implementing eCommerce platforms. The 14% annual...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: 10% Growth In ePurchasing Software Market Makes 2014 A Year For Buyers

    IPOs Will Make More News Than Acquisitions, As SaaS Continues To Gain Share
    June 18, 2014 | Andrew Bartels

    For sourcing and vendor management (SVM) professionals and for CIOs, winning, serving, and retaining customers involves more than acquiring the right front-office technologies; it also involves...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: eProcurement, Q2 2014

    The 11 Largest Procure-To-Pay (P2P) Platforms, Graded By Their Ability To Deliver Visibility And Control Through High User Adoption
    May 23, 2014 | Duncan Jones

    In Forrester's 69-criteria evaluation of eProcurement providers, we identified the 11 most significant software platforms — Basware, Capgemini IBX, Coupa, Ivalua, Oracle (E-Business Suite...

  • For Sourcing & Vendor Management Professionals

    Report

    Report TechRadar™: Software-As-A-Service, Q1 2014

    Vendors Have More And Better SaaS Options Than Ever — Are You Prepared?
    January 7, 2014 | Liz Herbert, Paul D. Hamerman

    Nearly 15 years after the appearance of software-as-a-service (SaaS) startups such as salesforce.com, NetSuite, and Google, software-as-a-service is nearing its tipping point. SaaS adoption is...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Understanding Software Options For Managing Vendor Risk

    Not All Supplier Risk Software Manages The Same Kinds Of Risk
    October 24, 2013 | Christine Ferrusi Ross

    Most firms want to manage vendor-related risk better. Yet, Forrester finds that firms view vendor risk differently — some consider only the risk that a vendor fails to deliver against a...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Navigating The Dizzying World Of SVMO Software Tools

    July 8, 2013 | Lutz Peichert

    Sourcing and vendor management (SVM) organizations are constantly called upon to increase the value they provide to businesses. To do this effectively, while focusing attention on the digital...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Best Practices: Selecting And Implementing ePurchasing Products

    Focus On Overcoming Likely Adoption Challenges
    May 22, 2013 | Duncan Jones

    Forrester expects companies will spend more than $1 billion in 2013 on expanding, upgrading, or replacing their ePurchasing systems. While most will reap significant benefits from their investment,...

  • For CIO Professionals

    Report

    Report 2013 Predictions: The ePurchasing Software Market Will Grow 5%

    More SaaS And Commoditization Shape 2013 Growth
    May 10, 2013 | Andrew Bartels

    CIOs should take an interest in the market for ePurchasing software (software to support buying, sourcing, contracting, and vendor management activities) for two reasons: 1) to find technology...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: SVM Tool Set, Q1 2013

    Today's Tool Sets Improve Supplier Management Through Integration And Workflow
    February 25, 2013 | Lutz Peichert, Mark Grannan

    Sourcing organizations have matured, and sourcing and vendor management's integration with internal and external stakeholders will be the key to delivering value going forward. Forrester believes...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The SAP/Ariba Merger Will Not Be Frictionless

    'Ariba, An SAP Company' Faces Many Challenges But Will Do Better Than SAP's Previous ePurchasing Acquisition
    August 3, 2012 | Duncan Jones

    SAP's proposed $4.3 billion acquisition of Ariba has shaken the ePurchasing market. Customers of both companies want to know if their products face an uncertain future, since it's unlikely that SAP...

  • For CIO Professionals

    Report

    Report Market Overview: ePurchasing And Contract Life-Cycle Management In 2011 To 2012

    The Four Forces Of Cloud, Smart, Verticals, And Networks Are Reshaping Markets
    November 3, 2011 | Andrew Bartels

    Four forces are keeping the $5 billion ePurchasing and contract life-cycle management (CLM) software markets highly competitive and dynamic. First, cloud delivery via software-as-a-service (SaaS)...

  • For Application Development & Delivery Professionals

    Report

    Report Balancing Custom And Packaged Apps In Your Application Portfolio Strategy

    August 8, 2011 | George Lawrie

    Conventional wisdom suggests buying before building software. However, as an increasing proportion of product and service value is digital — think of a naval vessel's operation system...

  • For CIO Professionals

    Report

    Report Predictions 2011: ePurchasing Market To Grow 12%

    SaaS Products Will Lead Growth; The Pace Of Acquisitions Will Pick Up As Well
    March 29, 2011 | Andrew Bartels

    The ePurchasing software market in 2011 will continue to be dynamic, with relatively strong growth of 12% overall, even faster growth in new categories, as well as a variety of mergers,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: eProcurement Solutions, Q1 2011

    Procure-To-Pay Specialists Ariba And Basware Still Lead, But The ERP Suites Have Closed The Gap
    March 7, 2011 | Duncan Jones

    In Forrester's 70-criteria evaluation of eProcurement solutions, we found that Ariba and Basware led the pack because of their superior user experience and wider supplier enablement capability....

  • For Sourcing & Vendor Management Professionals

    Report

    Report Buyers Give eProcurement Software High Marks But Want Better KPI Reporting

    Lessons From Forrester's eProcurement Client Reference Interviews
    April 23, 2010 | Duncan Jones

    In connection with a Forrester Wave™ evaluation of eProcurement solutions, Forrester interviewed 38 customers of leading eProcurement vendors to: 1) gain a better understanding of why they...

  • For CIO Professionals

    Report

    Report Predictions 2010: ePurchasing Market

    Growth Will Accelerate After A So-So 2009
    March 24, 2010 | Andrew Bartels

    The ePurchasing market will post a very good growth rate of 12% in 2010, rising to $4 billion. This market for software products like eProcurement, eSourcing, contract life-cycle management (CLM),...