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  • Vendor Management Systems

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  • For CIO Professionals

    Report

    Report The Forrester Wave™: Services Procurement, Q1 2017

    Beeline, DCR Workforce, PRO Unlimited, And SAP Fieldglass Lead In Software For Managing Contingent Workers, Consulting, And Outsourcing Services
    March 31, 2017 | Andrew Bartels

    Services procurement products help firms acquire the contractors, consultants, and outsourcers that they need to win, serve, and retain customers in the age of the customer. In our 40-criteria...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Supplier Risk And Performance Management

    Software And Services Providers That Can Protect Your Brand From Suppliers' Mistakes
    September 8, 2016 | Duncan Jones

    Enterprises struggle to manage the risk to their brands from suppliers' mistakes. Your customers expect you to choose suppliers that are efficient, safe, secure, ethical, and legal — and to have...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: 10% Growth In ePurchasing Software Market Makes 2014 A Year For Buyers

    IPOs Will Make More News Than Acquisitions, As SaaS Continues To Gain Share
    June 18, 2014 | Andrew Bartels

    For sourcing and vendor management (SVM) professionals and for CIOs, winning, serving, and retaining customers involves more than acquiring the right front-office technologies; it also involves...

  • For Application Development & Delivery Professionals

    Report

    Report Customer-Obsessed Firms Need To Unify Their Workforce Strategies

    Serve And Retain Customers More Effectively By Focusing On Skills, Not On Permanent And Contingent Worker Classifications
    May 14, 2014 | Claire Schooley

    Companies have traditionally kept their contingent and permanent workforce strategies separate. Human resources (HR) departments focused on permanent employees —recruiting, hiring,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Brief: What VMS Customers Can Teach You About Effective Workforce Management

    Billions Of Dollars Go Through VMS Systems, Making Effective Implementation Important
    March 13, 2014 | Christine Ferrusi Ross

    Vendor management systems (VMS) have become a critical part of operating a flexible contingent labor strategy. These tools, which give customers an automated process for hiring and managing...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: VMS, Q1 2014

    How Vendors Rank For Contingent Staff And SOW/Services Procurement Engagements
    February 10, 2014 | Christine Ferrusi Ross

    Companies spend a significant amount of money on nonpermanent workers and they need a vendor management system (VMS) to manage the complexity of a contingent workforce program. But as programs...

  • For Sourcing & Vendor Management Professionals

    Report

    Report VMS Versus MSP: What To Expect From Each

    October 30, 2013 | Christine Ferrusi Ross

    Firms use significant numbers of contingent workers today — both in staff augmentation environments and in project-based engagements. This increased reliance on contingent workers is fueling...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Understanding Software Options For Managing Vendor Risk

    Not All Supplier Risk Software Manages The Same Kinds Of Risk
    October 24, 2013 | Christine Ferrusi Ross

    Most firms want to manage vendor-related risk better. Yet, Forrester finds that firms view vendor risk differently — some consider only the risk that a vendor fails to deliver against a...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Navigating The Dizzying World Of SVMO Software Tools

    July 8, 2013 | Lutz Peichert

    Sourcing and vendor management (SVM) organizations are constantly called upon to increase the value they provide to businesses. To do this effectively, while focusing attention on the digital...

  • For CIO Professionals

    Report

    Report 2013 Predictions: The ePurchasing Software Market Will Grow 5%

    More SaaS And Commoditization Shape 2013 Growth
    May 10, 2013 | Andrew Bartels

    CIOs should take an interest in the market for ePurchasing software (software to support buying, sourcing, contracting, and vendor management activities) for two reasons: 1) to find technology...

  • For Sourcing & Vendor Management Professionals

    Report

    Report FAQs About Services Procurement Solutions

    How To Source VMS And MSP Solutions Today
    February 22, 2013 | Mark Grannan, Lutz Peichert

    Forrester clients ask us many questions about services procurement software tools such as dedicated vendor management systems (VMSes) for contingent labor and broader services procurement tools for...

  • For CIO Professionals

    Report

    Report Market Overview: ePurchasing And Contract Life-Cycle Management In 2011 To 2012

    The Four Forces Of Cloud, Smart, Verticals, And Networks Are Reshaping Markets
    November 3, 2011 | Andrew Bartels

    Four forces are keeping the $5 billion ePurchasing and contract life-cycle management (CLM) software markets highly competitive and dynamic. First, cloud delivery via software-as-a-service (SaaS)...

  • For CIO Professionals

    Report

    Report Predictions 2011: ePurchasing Market To Grow 12%

    SaaS Products Will Lead Growth; The Pace Of Acquisitions Will Pick Up As Well
    March 29, 2011 | Andrew Bartels

    The ePurchasing software market in 2011 will continue to be dynamic, with relatively strong growth of 12% overall, even faster growth in new categories, as well as a variety of mergers,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Services Procurement, Q3 2010

    IQNavigator Leads, With Fieldglass, Emptoris, And Beeline Close Behind
    September 30, 2010 | Patrick M. Connaughton

    In Forrester's 100-criteria evaluation of services procurement software, we found that IQNavigator, Fieldglass, Emptoris, and Beeline are Leaders because of their full-featured solutions designed...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Services Procurement Software — High Marks For Temp Labor, Lower For Deliverable-Based Projects

    April 9, 2010 | Patrick M. Connaughton

    Forrester interviewed 35 client references provided by leading vendors as part of an evaluation of services procurement solutions. Overall, the marks that the references gave were high, with an...

  • For CIO Professionals

    Report

    Report Predictions 2010: ePurchasing Market

    Growth Will Accelerate After A So-So 2009
    March 24, 2010 | Andrew Bartels

    The ePurchasing market will post a very good growth rate of 12% in 2010, rising to $4 billion. This market for software products like eProcurement, eSourcing, contract life-cycle management (CLM),...

  • For Sourcing & Vendor Management Professionals

    Report

    Report TechRadar™ For Sourcing & Vendor Management Professionals: ePurchasing, Q3 2009

    Services Procurement And EIPP Are Hottest, Supplier Performance And Automated Spend Analysis Show Promise, But Supplier Portals Start To Decline
    July 22, 2009 | Patrick M. Connaughton, Duncan Jones

    Forrester has used its TechRadar™ on the various subcategories of ePurchasing software to identify which offer the most reliable and fastest-growing sources of business value. We found that...

  • For Application Development & Delivery Professionals

    Report

    Report Market Momentum: Business Application Software, H2 2008

    Software Supermajors Set The Trend For Integrated Solutions
    July 7, 2009 | Holger Kisker, Ph.D.

    Various prominent mergers and acquisitions (M&A) in early 2008 significantly changed the face of the business application software market, leading to the rise of the software supermajors. In the...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Forrester's Rapid Decision Tool For VMS RFPs

    April 14, 2009 | Patrick M. Connaughton

    Rapid decision tool using the criteria outlined in the report, "Selecting Vendor Management Systems: Differentiating Criteria"

  • For Sourcing & Vendor Management Professionals

    Report

    Report Selecting Vendor Management Systems: Differentiating Criteria

    April 14, 2009 | Patrick M. Connaughton

    Companies looking for a new vendor management system (VMS) have a wide variety of software solutions to choose from that on the surface appear to have very similar functionality. With so much...

  • For CIO Professionals

    Report

    Report Predictions 2009: ePurchasing Market

    Growth Slows Both Overall And For eProcurement But Is Strong In Other Areas
    March 26, 2009 | Andrew Bartels

    The ePurchasing market — software solutions for eProcurement, eSourcing, contract life-cycle management (CLM), automated spend analysis, accounts payable electronic invoice presentment and...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: eSourcing, Q1 2009

    Ariba, Emptoris, And Oracle E-Business Suite Are The Leading Tools For Enterprises Wanting To Improve Their Online Strategic Sourcing
    March 23, 2009 | Duncan Jones

    In Forrester's 54-criteria evaluation of eSourcing vendors, we found that Ariba, Emptoris, and Oracle E-Business Suite are Leaders, due to their support for global program management and advanced...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Simplifying Staff Augmentation With Contingent Workforce Management Solutions

    March 20, 2009 | Patrick M. Connaughton

    Contingent workforce management (CWM), the strategic procurement process for temporary staff, is getting a lot of attention these days. This is surprising given the tough market conditions, since...

  • For CIO Professionals

    Report

    Report Holistic View: The ePurchasing Software Market

    Strong Growth And Dynamism Despite Maturing eProcurement And eSourcing
    September 9, 2008 | Andrew Bartels

    Vendors have both opportunities and challenges in the dynamic ePurchasing market, with strong double-digit growth projected for 2008 despite a slowing overall IT market. While products like...

  • For CIO Professionals

    Report

    Report Services Procurement Grows Despite Obstacles

    Absorbing Contingent Workforce Management Solutions
    September 17, 2007 | Andrew Bartels

    The services procurement market is an anomaly. In theory, it should be huge, because purchases of services represent 30% to 60% of all company spending, with a high potential for significant...