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  • For Infrastructure & Operations Professionals

    Report Understand Public Cloud Pricing Strategies To Save Money Today And Tomorrow

    Public Cloud Pricing Isn't Simple, But Savvy Buyers Can Save Plenty

    Public cloud pricing is not as simple as many claim. Now that cloud is the preferred platform for apps that win, serve, and retain customers, adoption and spending are both up. Clients often seek...

  • For Application Development & Delivery Professionals

    Report The Growing Danger From Software Audits

    The Shift To Business Technology Is Causing An Increase In Complaints About Questionable Software Compliance Claims
    May 5, 2016 | Duncan Jones

    Software audits are a growing concern for every enterprise, no matter how diligent you are in complying with your license agreements. Major changes in the technology industry, such as mobility and...

  • For Infrastructure & Operations Professionals

    Report Transform Your Infrastructure Ecosystem For The BT Era

    Assessment: The Infrastructure Transformation Playbook
    April 22, 2016 | William Martorelli

    More-flexible sourcing models are now disrupting traditional infrastructure vendor management strategies. The nature of vendors, and therefore, of vendor relationships themselves, is changing....

  • For Application Development & Delivery Professionals

    Report Develop Customer-Centric Applications Like The Pros Do

    Road Map: The Application Development Strategy, Structure, And Sourcing Playbook
    April 5, 2016 | Jeffrey S. Hammond

    As application development and delivery (AD&D) leaders build a road map for strategy, structure, and sourcing, it's helpful to examine how independent software vendors (ISVs) do it. Why? These...

  • For Infrastructure & Operations Professionals

    Report Build A Comprehensive Business Case For Technology Purchasing

    Business Case: The Workforce Enablement Playbook
    March 28, 2016 | J. P. Gownder, David K. Johnson

    To help their business compete, I&O leaders must focus more of their time and energy on technologies that not only cut costs but that help win, serve, and retain customers. This means that...

  • For Infrastructure & Operations Professionals

    Report Portfolio Evaluation Is The Key To Migrating Applications To The Cloud

    Processes: The Cloud Computing Playbook
    March 25, 2016 | William Martorelli

    Cloud services in the enterprise are growing, as customers increasingly want to get out of the data center business. While these services offer flexible new options for CIOs, infrastructure and...

  • For Application Development & Delivery Professionals

    Report Brief: The Cost Of Migrating An Enterprise Application To A Public Cloud Platform

    Introducing Forrester's Cloud App Migration Cost Model
    March 9, 2016 | John R. Rymer, Dave Bartoletti

    "We've got a cloud-first strategy; now, how much will it cost to move our core applications to a public cloud?" This recurring client question prompted Forrester to create a pro forma cost model...

  • For Application Development & Delivery Professionals

    Report Modern Financial Governance For Modern Application Delivery

    Processes: The Application Development Strategy, Structure, And Sourcing Playbook
    February 18, 2016 | John R. Rymer, Jeffrey S. Hammond

    Traditional, centralized financial governance for application development and delivery (AD&D) focuses on managing assets, not outcomes — and it's straining to keep up with the Agile practices,...

  • For CIO Professionals

    Report The Future Of Consulting Through 2020

    Digital Is Changing The Operating Model, Services, And Strategies Of Consulting Firms
    February 11, 2016 | Marc Cecere

    In a changing digital world defined by increasing customer empowerment, reusable assets, and software-as-a-service (SaaS), consulting will significantly change over the next five years. These...

  • For Infrastructure & Operations Professionals

    Report Brief: Top 10 Facts Every I&O Pro Should Know About Cloud Economics

    All Business Runs On Money, But This Money Is Different
    January 7, 2016 | Sophia I. Vargas, Lauren E. Nelson

    Cloud's economic model is truly unique. It extends beyond basic variability and dictates how your cloud provider frames its services. Whether a cloud skeptic following a cloud-first mandate or one...

  • For Sourcing & Vendor Management Professionals

    Report What Does It Cost To Source A Mobile App?

    Skill Level, Location, And App Complexity Drive The Cost Of Assembling Mobile IDEA Teams
    December 8, 2015 | Liz Herbert, Jeffrey S. Hammond

    Mobile projects are everywhere as leading application development and delivery (AD&D) pros race to build better ways to engage employees, partners, and customers. Development leaders often struggle...

  • For Infrastructure & Operations Professionals

    Report Best Practices: Command Your I&O Team's Role In The Sourcing Process

    Plan The I&O Team's Engagement Through The Three Phases Of The Sourcing Life Cycle
    December 4, 2015 | Wolfgang Benkel, Jean-Pierre Garbani

    Customers demand superior experiences and innovation, which means that your infrastructure and operations (I&O) team must master agile and efficient service delivery. Many I&O teams cannot meet...

  • For Infrastructure & Operations Professionals

    Report Predictions 2016: Automation Drives Growth

    How I&O Pros Will Accelerate BT Agenda Execution With Software-Defined And Agile Everything
    November 19, 2015 | Jean-Pierre Garbani, Amy DeMartine

    In 2015, infrastructure and operations (I&O) leaders and their teams laid foundations for and shifted some investment to the business technology (BT) agenda — the to-do list for applying...

  • For B2B Marketing Professionals

    Report Channel Partners' Shifting Value-Add — And Their Digital Potential

    Today's Value-Added Services Imperative: Broader, Deeper Business Relevance
    November 17, 2015 | Tim Harmon

    Channel partners historically have built their businesses on services that envelope physical goods: delivery/logistics, installation/configuration, onsite support, and so on. But as more and more...

  • For Infrastructure & Operations Professionals

    Report Understanding The Cloud Services Provider Landscape

    Landscape: The Cloud Computing Playbook For 2015
    October 23, 2015 | William Martorelli, Liz Herbert

    With cloud computing services now key members of the technology management portfolio, the challenge for infrastructure and operations (I&O) professionals shifts from understanding cloud to...

  • For Application Development & Delivery Professionals

    Report Best Practices: Elevating Your SAP Relationship To Strategic Supplier Level

    Aligning Your SAP Working And Commercial Relationships After You Have Recalibrated Its Role In Your BT Sourcing Strategy
    October 21, 2015 | Duncan Jones

    Forrester recently described why and how to recalibrate SAP's role in advancing your business technology (BT) strategy. This report is a follow-up to that report. It explains what to do next if you...

  • For Infrastructure & Operations Professionals

    Report Brief: Sourcing Behavior Secures Operational Excellence In The Age Of The Customer

    Spike Your Operational Excellence With New Sourcing Options
    October 14, 2015 | Wolfgang Benkel

    Your business demands agility, and fast time-to-market cycles are becoming increasingly important. Infrastructure and operations (I&O) professionals must rethink their service sourcing behavior. In...

  • For Application Development & Delivery Professionals

    Report The Best And Worst Of License-To-SaaS Conversion Programs

    Insist On A Fair And Flexible Deal When You Switch To Software Companies' Cloud-Based Products
    October 8, 2015 | Duncan Jones

    The strategic shift in the software market from on-premises to cloud provides a rare opportunity for an application development and delivery (AD&D) leader to reassess her incumbents' place in her...

  • For Application Development & Delivery Professionals

    Report Capitalize On SaaS CRM Solutions With Better Governance

    Organization: The CRM Playbook
    September 29, 2015 | Kate Leggett

    Organizations increasingly adopt software-as-a-service (SaaS) CRM solutions, but many have not adapted their governance processes and policies to get maximum value out of those solutions....

  • For Application Development & Delivery Professionals

    Report Monetizing APIs: Help Execs Think Bigger, And Drive More Revenue

    Charging For APIs Is Not The Only Way To Make Money
    September 21, 2015 | Randy Heffner

    Clients sometimes ask Forrester, "How are enterprises monetizing APIs?" What they are really asking is, "How are enterprises charging for API usage?" This is certainly a useful question, but...

  • For Sourcing & Vendor Management Professionals

    Report Cloud Contracts Checklist

    September 18, 2015 | Liz Herbert, William Martorelli

    Clients are increasingly moving to cloud across all application areas as well as platform and infrastructure investments. Cloud deployments are growing in size, and more mission-critical areas of...

  • For Sourcing & Vendor Management Professionals

    Report Brief: Cloud Contract Negotiations Checklist

    September 18, 2015 | Liz Herbert, William Martorelli

    The cloud boom continues. Organizations are using cloud in more technology areas, in larger deployments, and for more mission-critical areas. As a result, the costs and risks associated with cloud...

  • For Application Development & Delivery Professionals

    Report Choose The Right CRM Solutions For Your Organization

    Tools And Technology: The CRM Playbook
    September 17, 2015 | Kate Leggett

    The CRM technology landscape is tough, due to the commoditization of core features, the rise of point solutions, the shift to software-as-a-service (SaaS) solutions, and the need to provide mobile...

  • For CIO Professionals

    Report Understanding Cisco's Role In Your BT Strategy

    Recalibrate Your Cisco Relationship And Investments To Align With Your Business Technology Strategy
    August 26, 2015 | Dan Bieler

    As the business technology (BT) agenda gains momentum, CIOs will reassess and evolve their technology vendor portfolio. CIOs need to evaluate if their main technology vendors support the required...

  • For Infrastructure & Operations Professionals

    Report Meet The Multisourcing Challenge

    Redesign Your Service Integration And Management (SIAM) Capabilities To Deliver Innovation For Customers
    August 17, 2015 | Wolfgang Benkel, Eveline Oehrlich

    Multisourcing is a reality, but most firms still struggle with service integration and management (SIAM) in multisourced environments. Infrastructure and operations (I&O) teams and their partners...

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