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  • For Application Development & Delivery Professionals

    Report Forrester's Supplier Partnership Assessment Model

    July 18, 2016 | Duncan Jones

    Forrester’s supplier partnership assessment model consists of 19 evaluation criteria that measure three important qualities: trust, innovation, and a focus on your success. You can use it as...

  • For Application Development & Delivery Professionals

    Report How To Pick Strategic Partners For Your Digital Transformation

    Use A Forward-Looking Assessment Of Your Key Technology Providers To Identify Potential Partners For Your Transformation Journey
    July 18, 2016 | Duncan Jones

    Organizations that want to undergo a digital transformation need strategic partners to help them implement innovative technology and drive process change. Strong partnerships enable agile projects...

  • For CIO Professionals

    Report European Tech Market Outlook For 2016 To 2017

    Brexit And Sluggish Economies Will Lead To Stagnant Tech Demand
    July 13, 2016 | Andrew Bartels, Charlotte Wang

    After a surprisingly strong 2015 European tech market, CIOs in European countries need to prepare for a much more difficult 2016 and 2017. Despite the European Central Bank's stimulus and stronger...

  • For Infrastructure & Operations Professionals

    Report Eight Toxic Networking Vendor Selection Philosophies

    The Old Axiom "No One Gets Fired For Buying [X]" Should Be Laid To Rest
    July 11, 2016 | Andre Kindness

    Many enterprise networking teams still struggle to shift away from their incumbent network infrastructure, even if it's the right decision for the company. This report addresses eight common...

  • For Application Development & Delivery Professionals

    Report Brief: SAP S/4Hana Lifts Off

    The Licensed Version Of The Next-Generation ERP Solution Is Gaining Traction, But The SaaS Offering Is Off To A Slow Start
    July 5, 2016 | Paul D. Hamerman

    S/4Hana represents a major initiative by SAP to replatform and refactor its business suite to leverage its Hana in-memory database. The Sapphire Now conference in May 2016 enabled Forrester to...

  • For CIO Professionals

    Report Delivering Software For Customer Obsession

    Build-Or-Buy Is Now Build-Compose-Outsource-Or-Buy

    Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and...

  • For CMO Professionals

    Report Delivering Software For Customer Obsession

    Build-Or-Buy Is Now Build-Compose-Outsource-Or-Buy
    June 30, 2016 | Christopher Mines, Duncan Jones

    Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and...

  • For B2C Marketing Professionals

    Report Brief: Develop A Decisive Search Agency RFP

    June 24, 2016 | Collin Colburn

    The Forrester Wave™: Search Marketing Agencies, Q1 2016 report analyzes the providers of core search marketing services in order to help B2C search marketers create a shortlist of potential...

  • For Sourcing & Vendor Management Professionals

    Report Brief: Should You Renew Your Enterprise Agreement For Microsoft Office?

    Analyzing The New Decision Criteria That Should Drive Your Microsoft Licensing Strategy
    May 31, 2016 | Duncan Jones

    Sourcing leaders considering renewing a Microsoft enterprise agreement (EA) face a very different decision to the one they made three years ago. Significant changes to Microsoft licensing, in line...

  • For Application Development & Delivery Professionals

    Report How To Select A Learning Management System

    Follow Five Steps To Select The Best LMS For Your Company
    May 31, 2016 | Claire Schooley

    Learning management systems (LMSes) are changing as new learning approaches emerge. Flexibility, scalability, and usability are major considerations in selection. Evaluate vendors on SaaS...

  • For Infrastructure & Operations Professionals

    Report Understand Public Cloud Pricing Strategies To Save Money Today And Tomorrow

    Public Cloud Pricing Isn't Simple, But Savvy Buyers Can Save Plenty

    Public cloud pricing is not as simple as many claim. Now that cloud is the preferred platform for apps that win, serve, and retain customers, adoption and spending are both up. Clients often seek...

  • For Application Development & Delivery Professionals

    Report The Growing Danger From Software Audits

    The Shift To Business Technology Is Causing An Increase In Complaints About Questionable Software Compliance Claims
    May 5, 2016 | Duncan Jones

    Software audits are a growing concern for every enterprise, no matter how diligent you are in complying with your license agreements. Major changes in the technology industry, such as mobility and...

  • For Infrastructure & Operations Professionals

    Report Transform Your Infrastructure Ecosystem For The BT Era

    Assessment: The Infrastructure Transformation Playbook
    April 22, 2016 | William Martorelli

    More-flexible sourcing models are now disrupting traditional infrastructure vendor management strategies. The nature of vendors, and therefore, of vendor relationships themselves, is changing....

  • For Application Development & Delivery Professionals

    Report Develop Customer-Centric Applications Like The Pros Do

    Road Map: The Application Development Strategy, Structure, And Sourcing Playbook
    April 5, 2016 | Jeffrey S. Hammond

    As application development and delivery (AD&D) leaders build a road map for strategy, structure, and sourcing, it's helpful to examine how independent software vendors (ISVs) do it. Why? These...

  • For Infrastructure & Operations Professionals

    Report Build A Comprehensive Business Case For Technology Purchasing

    Business Case: The Workforce Enablement Playbook
    March 28, 2016 | J. P. Gownder, David K. Johnson

    To help their business compete, I&O leaders must focus more of their time and energy on technologies that not only cut costs but that help win, serve, and retain customers. This means that...

  • For Infrastructure & Operations Professionals

    Report Portfolio Evaluation Is The Key To Migrating Applications To The Cloud

    Processes: The Cloud Computing Playbook
    March 25, 2016 | William Martorelli

    Cloud services in the enterprise are growing, as customers increasingly want to get out of the data center business. While these services offer flexible new options for CIOs, infrastructure and...

  • For Application Development & Delivery Professionals

    Report Brief: The Cost Of Migrating An Enterprise Application To A Public Cloud Platform

    Introducing Forrester's Cloud App Migration Cost Model
    March 9, 2016 | John R. Rymer, Dave Bartoletti

    "We've got a cloud-first strategy; now, how much will it cost to move our core applications to a public cloud?" This recurring client question prompted Forrester to create a pro forma cost model...

  • For Application Development & Delivery Professionals

    Report Modern Financial Governance For Modern Application Delivery

    Processes: The Application Development Strategy, Structure, And Sourcing Playbook
    February 18, 2016 | John R. Rymer, Jeffrey S. Hammond

    Traditional, centralized financial governance for application development and delivery (AD&D) focuses on managing assets, not outcomes — and it's straining to keep up with the Agile practices,...

  • For CIO Professionals

    Report The Future Of Consulting Through 2020

    Digital Is Changing The Operating Model, Services, And Strategies Of Consulting Firms
    February 11, 2016 | Marc Cecere

    In a changing digital world defined by increasing customer empowerment, reusable assets, and software-as-a-service (SaaS), consulting will significantly change over the next five years. These...

  • For Infrastructure & Operations Professionals

    Report Brief: Top 10 Facts Every I&O Pro Should Know About Cloud Economics

    All Business Runs On Money, But This Money Is Different
    January 7, 2016 | Sophia I. Vargas, Lauren E. Nelson

    Cloud's economic model is truly unique. It extends beyond basic variability and dictates how your cloud provider frames its services. Whether a cloud skeptic following a cloud-first mandate or one...

  • For Sourcing & Vendor Management Professionals

    Report What Does It Cost To Source A Mobile App?

    Skill Level, Location, And App Complexity Drive The Cost Of Assembling Mobile IDEA Teams
    December 8, 2015 | Liz Herbert, Jeffrey S. Hammond

    Mobile projects are everywhere as leading application development and delivery (AD&D) pros race to build better ways to engage employees, partners, and customers. Development leaders often struggle...

  • For Infrastructure & Operations Professionals

    Report Best Practices: Command Your I&O Team's Role In The Sourcing Process

    Plan The I&O Team's Engagement Through The Three Phases Of The Sourcing Life Cycle
    December 4, 2015 | Wolfgang Benkel, Jean-Pierre Garbani

    Customers demand superior experiences and innovation, which means that your infrastructure and operations (I&O) team must master agile and efficient service delivery. Many I&O teams cannot meet...

  • For Infrastructure & Operations Professionals

    Report Predictions 2016: Automation Drives Growth

    How I&O Pros Will Accelerate BT Agenda Execution With Software-Defined And Agile Everything
    November 19, 2015 | Jean-Pierre Garbani, Amy DeMartine

    In 2015, infrastructure and operations (I&O) leaders and their teams laid foundations for and shifted some investment to the business technology (BT) agenda — the to-do list for applying...

  • For B2B Marketing Professionals

    Report Channel Partners' Shifting Value-Add — And Their Digital Potential

    Today's Value-Added Services Imperative: Broader, Deeper Business Relevance
    November 17, 2015 | Tim Harmon

    Channel partners historically have built their businesses on services that envelope physical goods: delivery/logistics, installation/configuration, onsite support, and so on. But as more and more...

  • For Infrastructure & Operations Professionals

    Report Understanding The Cloud Services Provider Landscape

    Landscape: The Cloud Computing Playbook For 2015
    October 23, 2015 | William Martorelli, Liz Herbert

    With cloud computing services now key members of the technology management portfolio, the challenge for infrastructure and operations (I&O) professionals shifts from understanding cloud to...

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