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  • Product Development Services (PDS)

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  • For CIO Professionals

    Report

    Report Vertical Needs Set The Course For Digital Product Transformations And Strategies

    A Vertical-By-Vertical Look At How Product Organizations Are Pivoting To Digital
    June 7, 2017 | Nate Fleming

    Digital transformation initiatives are unfolding differently across verticals and organizations based on specific business needs. When organizations undergo digital transformations, they often...

  • For CIO Professionals

    Report

    Report Digital Era PLM Implementations Seek To Democratize Product Development

    The Scope Of PLM Functionality Shifts To Strategic, Enterprisewide Implementations
    October 21, 2016 | Nate Fleming

    Customers in the digital era are seeking a new type of product life-cycle management (PLM) system with major potential for business, product development, R&D, quality and compliance, and...

  • For CIO Professionals

    Report

    Report Brief: How To Engage With Services Firms On Digital Platform Projects

    Insights Gleaned From Customer Interviews For The Forrester Wave™: Digital Platform Engineering Services, Q2 2016
    June 30, 2016 | Nate Fleming

    As companies seek to build digital platforms to transform their business, services firms from varying backgrounds are coming to market with digital platform engineering services (DPES) practices....

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Digital Platform Engineering Services, Q2 2016

    The Seven Vendors That Matter Most And How They Stack Up
    April 22, 2016 | Nate Fleming, John McCarthy

    In our 15-criteria evaluation of digital platform engineering services (DPES) firms, we identified seven vendors making inroads in this emerging business technology services market — EPAM Systems,...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Product Development Services Target New Digital Demands

    PDS Firms Increasingly Shoot For Business, Not IT Results
    October 16, 2015 | Nate Fleming

    In a business climate where software defines the brand, companies and their application development and delivery (AD&D) professionals need applications that differentiate their business. As...

  • For CIO Professionals

    Report

    Report Brief: The Software Segment Of The Product Development Services Sector Rapidly Evolves

    CIOs Will Focus On PDS Software To Drive Digital Transformation
    February 6, 2015 | John McCarthy

    The software products segment of the product development services (PDS) market will evolve dramatically in 2015. Large organizations need help building differentiated digital products and services...

  • For Enterprise Architecture Professionals

    Report

    Report Brief: Changepoint's Acquisition Of Daptiv Blurs The Line Between PPM And PSA

    Combination Brings Agility But Time-To-Market Is Critical
    September 22, 2014 | Margo Visitacion

    On August 21, 2014, Changepoint, a longtime leader in the professional services automation (PSA) and business-focused project portfolio management (PPM) vendor markets, announced it acquired...

  • For CIO Professionals

    Report

    Report Brief: Product Innovation Must Focus On Simplicity To Enhance Customer Experiences

    Leading Vendors Showcase The Importance Of Simplicity For User Interfaces, Architecture, And Business Functionality
    September 3, 2014 | Charlie Dai, Gene Cao

    In the age of the customer, empowered consumers have much broader access to products; they can purchase from anyone at any time. As a result, companies must look to product innovation and...

  • For Customer Experience Professionals

    Report

    Report Brief: How Software Development Insourcing Can Speed Customer Experience Efforts

    Forward-Looking Firms Differentiate By Owning Technology Associated With Vital Customer Processes
    July 1, 2014 | TJ Keitt

    Companies as diverse as Delta Air Lines and Tesla Motors have recently announced plans to develop core business applications internally instead of buying packaged applications. Why? They believe...

  • For CMO Professionals

    Report

    Report How To Ride The Rise And Fall Of Digital Devices

    The eReader Case Study Illustrates How The Next Wave Of Gadgets Will Play Out
    June 30, 2014 | James L. McQuivey

    Our digital era has witnessed the ascent and decline of a stunning number of new devices: The PDA, the digital camera, and the dedicated MP3 player have all risen to prominence only to collapse...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Vendor Governance Becomes Critical In The Transition To A Software-Is-The-Brand World

    Findings From 33 Software PDS Customer Interviews
    May 14, 2014 | Charles Green

    The software product development services (PDS) market continues to transform and evolve as software plays an ever-increasing role in companies' interactions with their customers. Non-technology...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Software Product Development Services, Q1 2014

    In A Shifting Software PDS Market, HCL And EPAM Systems Emerge As Leaders
    March 31, 2014 | Charles Green

    In Forrester's 14-criteria emerging market evaluation of software product development services (PDS) vendors, we identified the 11 most significant providers — EPAM Systems, GlobalLogic, HCL,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Non-Tech Companies Become The New Market For Software Product Development Services

    New Software-Is-The-Brand Companies Replace Traditional ISV Buyers
    August 6, 2013 | John McCarthy, Charles Green

    Historically, one of the main segments of product development services (PDS) has been software product development for independent software vendors (ISVs). However, two parallel dynamics are...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Taxonomy: Product Development Services, Q1 2013

    Provider Capabilities Vary By Vertical And Domain Focus
    February 27, 2013 | Charles Green

    The product development services market is transforming. Stagnant growth in the telecom and independent software vendor (ISV) markets has forced a shift in focus toward industries such as...

  • For CIO Professionals

    Report

    Report Smart Products Will Require A Hybrid CTO/CIO Skill Set

    The Burgeoning Set Of Connected Offerings Will Require New Skills
    November 16, 2012 | John McCarthy

    The era of the standalone product is over. More and more offerings are becoming intelligent, connected, and thus able to provide more engaging experiences for customers in business or consumer...

  • For B2C Marketing Professionals

    Report

    Report Smart Body, Smart World

    Sensors, Algorithms, And Psychology Will Power The Next Phase Of Personal Computing
    October 17, 2012 | Sarah Rotman Epps

    Sensor-laden devices (SLDs) such as wearables and embedded devices — sometimes called "the Internet of Things" — will drive the next phase of growth in personal computing and have the...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Selecting A Product Development Services Provider

    Focus On Providers That Generate Innovation And Speed Time-To-Market, Not Just Deliver Cost Savings
    October 3, 2012 | Charles Green

    This report outlines the key criteria that sourcing and vendor management (SVM) professionals can use when helping product development teams during the selection of a product development services...

  • For Sourcing & Vendor Management Professionals

    Report

    Report SVM's New Stakeholder: Product Development

    Changes In Product Development Provide An Opportunity For Sourcing Professionals To Move To The Heart Of The Business
    August 16, 2012 | Charles Green

    Product development teams are faced with a myriad of pressures caused by the pervasiveness of technology, increased competition, and new requirements from customers. But at the same time, they are...

  • For CIO Professionals

    Report

    Report The Shift To Product Development Services 2.0 Is On

    Vendors Need To Make Key Investments In Go-To-Market And Solution-Based Approaches To Emerge As Leaders
    May 4, 2012 | John McCarthy, Charles Green

    The product development services market is currently undergoing a fundamental move to a more proactive, solution-based approach, which Forrester defines as product development services 2.0 (PDS...