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  • Smart Process Applications (SPAs)

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The Business Applications Playbook For 2017

Optimize Your Business Applications For Value And Flexibility

Rapid business change, fueled by technology advances such as mobility and analytics, is transforming how application development and delivery (AD&D) professionals buy, deploy, and manage business...

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  • For Enterprise Architecture Professionals

    Report

    Report Getting Down To Basics On Smart Process Apps

    August 28, 2014 | Clay Richardson, Andrew Bartels

    Smart process applications represent a new category of software applications that are designed to support collaborative business activities, both the internal, operational collaboration that is...

  • For CIO Professionals

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    Report How To Succeed With Smart Process Apps For Cases

    How To Choose And Build The Business Case For The Right Smart Process Application For Your Case Challenges
    August 27, 2014 | Andrew Bartels, Clay Richardson

    Smart process applications represent a new category of software applications that are designed to support collaborative business activities. This collaboration can occur in the customer-oriented...

  • For Enterprise Architecture Professionals

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    Report Smart Process Apps — One Year Later

    December 10, 2013 | Craig Le Clair

    About a year ago, a group of Forrester analysts covering mobility, social, and business process trends started seeing the emergence of a new software category — which we call smart process apps...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Smart Process Applications, Q2 2013

    The 12 Smart Process App Vendors That Matter Most Today And How They Stack Up
    April 24, 2013 | Andrew Bartels, Connie Moore

    Smart process applications are a new and emerging category of applications designed to help CIOs and their firms improve the effectiveness of their human-centric business activities. But finding...

  • For Enterprise Architecture Professionals

    Report

    Report Smart Process Apps: To Combine Social And Dynamic Case Management

    Fill Gaping Hole In Process Needs
    January 24, 2013 | Craig Le Clair

    Enterprises need to shift from isolated enterprise social projects to a process-oriented view that drives business outcomes. Smart process apps — an emerging $34 billion software category designed...

  • For CIO Professionals

    Report

    Report Smart Process Applications Fill A Big Business Gap

    They Will Grow Twice As Fast As The Enterprise Application Market
    August 8, 2012 | Andrew Bartels, Connie Moore

    Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

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