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  • Service Design

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  • For Infrastructure & Operations Professionals


    Report Drive Infrastructure Transformation With Service Design

    Executive Overview: The Infrastructure Transformation Playbook
    July 15, 2016 | Glenn O'Donnell

    Infrastructure and operations (I&O) teams have a broader charter in the age of the customer. The infrastructure transformation playbook provides a blueprint for the service design approach that I&O...

  • For Infrastructure & Operations Professionals


    Report Service Design Is Your New Approach To Infrastructure

    Vision: The Infrastructure Transformation Playbook
    May 5, 2016 | Glenn O'Donnell

    Today's service complexity and sky-high end customer expectations mean that infrastructure and operations (I&O) teams must: 1) consolidate design across all infrastructure domains (silos) and 2)...

  • For Infrastructure & Operations Professionals


    Report Embrace The Hybrid Technology Ecosystem For Service Design

    April 27, 2015 | Sophia I. Vargas

    Motivated by the explosion of third-party infrastructure, technology platform alternatives, and the growing popularity of cloud services, many organizations want to get out of the data center...

  • For Infrastructure & Operations Professionals


    Report Velocity: The Only Storage Issue That Matters In The Age Of The Customer

    Relentlessly Seek Speed In Your Service Design
    November 26, 2014 | Henry Baltazar

    Storage always was and always will be critical to infrastructure and operations (I&O) professionals seeking to expand their BT agenda. Factors like capacity, cost, and management have dominated...

  • For Infrastructure & Operations Professionals


    Report Quick Take: New Intel CPUs Deliver Enhanced Infrastructure Options For Your Service Design

    Ease Of Use And Product Segmentation Improve Application-Specific Workloads
    September 9, 2014 | Richard Fichera

    Intel's annual fall refresh of its server processor line is as close to an enduring ritual as we get in the technology industry. Regularly surrounding Intel's major annual Intel Developer Forum,...

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