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  • For eBusiness & Channel Strategy Professionals

    Report

    Report Forrester Data: Online Cross-Border Retail Forecast, 2017 To 2022 (Global)

    ForecastView Spreadsheet
    April 20, 2017 | Michael O'Grady

    Cross-border shopping will make up 20% of eCommerce in 2022, with sales of US$630 billion. Driven by China, Asia Pacific will become the largest cross-border eCommerce region for both imports and...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Forrester Data Report: Online Cross-Border Retail Forecast, 2017 To 2022 (Global)

    ForecastView Document
    April 20, 2017 | Michael O'Grady

    Cross-border shopping will make up 20% of eCommerce in 2022, with sales of US$630 billion. Driven by China, Asia Pacific will become the largest region for cross-border imports and exports....

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Forrester Readiness Index Report: eCommerce, 2016

    ForecastView Document
    March 16, 2017 | Satish Meena

    The Forrester Readiness Index (FRI) is a holistic assessment of the eCommerce setting to provide insights for global expansion needs. The eCommerce index signifies the level of opportunity among...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Forrester Readiness Index: eCommerce, 2016

    ForecastView Spreadsheet
    March 16, 2017 | Satish Meena

    The Forrester Readiness Index (FRI) is a holistic assessment of the eCommerce setting to provide insights for global expansion needs. The eCommerce index signifies the level of opportunity among...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Making The Case To Go Global

    Business Case: The eCommerce Globalization Playbook
    February 23, 2017 | Lily Varon

    As eCommerce leaders look to expand their businesses into new and emerging markets, they often struggle with one of the first steps — outlining the business case for globalization. What should...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Identify And Evaluate Technology Partners To Streamline Global Expansion

    Tools And Technology: The eCommerce Globalization Playbook
    December 9, 2016 | Lily Varon

    Your mandate is to take your eCommerce brand global. So what's next? Once you've mapped out a comprehensive international strategy, you're ready to determine which tools and technologies will set...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: Global Commerce Payment Providers, Q4 2016

    The Payment Providers That Matter Most And How They Stack Up
    November 4, 2016 | Brendan Miller

    Using our 23-criteria evaluation, Forrester identified, researched, analyzed, and scored the 11 most significant US merchant payment processing providers: ACI Worldwide, Adyen, Chase Commerce...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Take Your eCommerce Business Global

    Executive Overview: The eCommerce Globalization Playbook
    September 23, 2016 | Lily Varon

    eCommerce revenues continue to climb around the globe. Online shoppers do not have the same expectations in every market, however, and no one international expansion model is right for every...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Capture The Global eCommerce Opportunity

    Landscape: The eCommerce Globalization Playbook
    August 12, 2016 | Lily Varon

    Gone are the days when most brands offered just one or two international sites: Today, the end goal is a global eCommerce footprint. To reach that goal, eBusiness professionals are taking a...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Global Cross-Border eCommerce Sales Will More Than Double In The Next Five Years

    ForecastView Document
    May 3, 2016 | Michael O'Grady

    Global cross-border B2C eCommerce will more than double over the next five years to reach $424 billion by 2021. China drives this growth; its share of the online cross-border market will grow from...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Optimize Performance For Global And Mobile eCommerce

    Performance Management: The eCommerce Globalization Playbook
    March 30, 2016 | Mark Grannan

    eBusiness leaders can't assume that existing investments in data centers, bandwidth, and content delivery networks (CDNs) will be sufficient to ensure blazing-fast speeds in faraway markets or on...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Understand The Metrics That Drive Global eCommerce Success

    Benchmarks: The eCommerce Globalization Playbook
    March 22, 2016 | Lily Varon

    Online businesses recognize that not only is the global eCommerce opportunity massive, but a global presence is necessary to be competitive in today's retail landscape. One of the major hurdles...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Create Your Global eCommerce Road Map

    Road Map: The eCommerce Globalization Playbook
    March 17, 2016 | Lily Varon

    eBusiness professionals with a global initiative often understand the potential opportunity in front of them but may be unsure of how to capitalize on it. This report helps eBusiness professionals...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Five Key Success Factors Of A Global eBusiness

    Strategic Plan: The eCommerce Globalization Playbook
    March 16, 2016 | Lily Varon

    One of the questions that organizations launching a global eCommerce operation often ask is, "What are the elements behind a successful global eCommerce strategy?" We can see that the organizations...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Evolution Of Global eCommerce Markets

    Vision: The eCommerce Globalization Playbook
    February 5, 2016 | Lily Varon

    Global eCommerce is evolving rapidly. Consumers around the globe are migrating online, with shopping increasingly becoming a key part of the online experience. Countries vary greatly in their...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: B2B Global Commerce Service Providers, Q1 2015

    Accenture Digital, Deloitte Digital, And SapientNitro Lead, With Several Key Players Trailing Closely Behind
    February 9, 2015 | Andy Hoar, Adam Silverman

    In Forrester's 77-criteria evaluation of the top 11 global commerce service providers (GCSPs), we found that Accenture Digital, Deloitte Digital, and SapientNitro lead the pack with their...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Predictions 2015: Prepare For More Global eCommerce Players To Spread Their Wings

    10 Trends That Will Shape Global Online Retail
    November 6, 2014 | Zia Daniell Wigder

    The next year will see global eBusiness executives continuing to expand their international footprints. Some will set their sights exclusively on the relatively mature online retail markets of...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Five Global Marketplaces All Brands Must Know

    The Opportunities For Brand Owners On Amazon, eBay, MercadoLibre, Rakuten, And Tmall
    June 9, 2014 | Zia Daniell Wigder, Lily Varon

    The global expansion process has changed substantially over the past five years, with eBusiness leaders no longer expanding internationally just by launching a series of direct-to-consumer...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Establishing A Global Direct Online Sales Footprint

    An Analysis Of B2C Manufacturers' International Expansion
    January 26, 2012 | Zia Daniell Wigder

    Global brands are increasingly looking to sell direct on their own websites — and not just in their home markets. After examining the global direct-to-consumer sales presence of manufacturers...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Using International Shipping To Reach Online Shoppers Around The Globe

    How US Online Retailers Can Extend Their Offerings To Consumers Abroad
    August 5, 2011 | Zia Daniell Wigder

    Given that online retail growth rates remain higher outside the United States than within, eBusiness executives are increasingly looking to tap into online buyers in other markets. The lowest-cost...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Establishing A Global Online Retail Footprint

    An Analysis Of US eBusiness International Expansion
    September 17, 2010 | Zia Daniell Wigder

    It used to be that international expansion for US-based retailers meant shipping to Canada. Today, however, the majority of the top 50 online retailers in the US have a presence outside the country...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Global eCommerce Adoption Cycle

    An Analysis Of eCommerce Evolution In 18 Markets Around The Globe
    January 15, 2010 | Zia Daniell Wigder

    It took many years for eCommerce to first gain traction among online users. Early Internet users failed to shop extensively online: The number of online stores was limited, consumers didn't feel...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Market Overview: Global eCommerce Solutions

    December 31, 2009 | Zia Daniell Wigder

    Global businesses face a variety of challenges in building and operating successful international Web sites. Key to all global initiatives, however, is an internationally savvy technology partner:...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Security And Data Management: What The Global eCommerce Leader Needs To Know

    An Ever-Increasing Set Of Regulations And Standards Drives Complexity
    April 23, 2009 | Brian K. Walker

    Security and data compliance are issues that can be easily ignored in the face of the next product launch or marketing campaign. But global eCommerce leaders need to take control of these issues...

  • For B2B Marketing Professionals

    Report

    Report Industry Essential: Global Retail Industry

    eCommerce Revitalization And "Legacy Lifelines" Dominate Retailers' IT Plans Around The Globe
    August 13, 2008 | George Lawrie

    IT spending and interest in new initiatives follows the sun, with optimism waning from Asia Pacific to Europe and then to North America. But retailers across the globe share many priorities —...