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  • Webinar Global Tech Market Outlook Update For 2019 To 2020

    Starting The Downhill Slide From 2018's Peak Growth
    Monday, September 23, 2019, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Andrew Bartels

    This webinar covers Forrester’s updates to our forecast for business and government purchases of information and communications technologies globally and by region for 2019 and 2020. Key...

  • Report Developer Engagement Best Practices

    How Vendors Drive Software Adoption By Engaging With Developers
    September 13, 2019 | Jeffrey S. Hammond

    Enterprise software companies traditionally focus on selling new products to technical management and business leaders, but influential developers offer another channel for adoption. Engaging...

  • Report Machine Learning Powers The Industrial Internet Of Things

    Insights From IoT Software Platforms Create New Service-Based Experiences To Delight Customers And Drive Growth
    September 10, 2019 | Paul Miller, Michele Pelino

    The internet of things (IoT) plays a pivotal role in transforming the industrial sector. Connecting machines to record their usage patterns is often the first step, and it can deliver tangible...

  • Report Use Data From The Industrial Internet Of Things To Deliver Customer-Centric Business Models

    A Great Physical Product Is No Longer Enough, So Manufacturers Turn To IoT To Build New Connections With Their Customers
    September 10, 2019 | Paul Miller

    Product-as-a-service business models have mostly been limited to expensive, long-term investments like jet engines. However, the increasing ubiquity of internet-of-things (IoT) sensors and...

  • Report The Future Of The Enterprise Software Industry

    Prepare For A Buyers' Market In Enterprise Software, 2020 To 2030
    September 5, 2019 | Christopher Mines

    Business spending on software has soared from $172 billion to $920 billion over the past 25 years, a healthy 7% annual growth rate. Software has become the dominant medium for engaging with...

  • Report Gauge Your Information Security Maturity

    Assessment: The S&R Practice Playbook
    September 4, 2019 | Renee Murphy

    Information security is a complex discipline, and CISOs are responsible for compiling a vast array of controls and standards to plot a road map for improvements. However, CISOs can't determine a...

  • Report The ROI Of EX

    Apply Forrester's Total Economic Impact™ (TEI) Model To Determine The Costs And Benefits Of Employee Experience Improvement
    September 3, 2019 | Samuel Stern, Andrew Hewitt, Adam Schlegel

    EX is becoming ever more important due to an increasingly educated workforce, incredibly low unemployment rates, pervasive AI/automation, and workplaces beset by multiple transformation...

  • Report The Future Of Cybersecurity And Privacy: Defeat The Data Economy's Demons

    The Vision Report In The Cybersecurity And Privacy Playbook

    The combination of data and machines could fuel either techno-optimistic utopia (happier, healthier lives for all) or totalitarian dystopia (corporations and governments using personal data to...

  • Report Agile Organizations Need Modern Governance Structures

    People: The Agile Software Leadership Playbook
    August 23, 2019 | Margo Visitacion

    Responding to demand for high-quality customer experience, firms have adopted Agile to innovate. When these digital initiatives scale, however, any enterprise program management maturity they lack...

  • Report US Tech Market Outlook For 2019 To 2020

    Slowing Economic Growth And Rising Cloud Will Squeeze CIO Options
    August 20, 2019 | Andrew Bartels

    US CIOs and other tech decision makers will face a more challenging economic environment in 2019 and 2020 as the growth surge in 2018 from the 2017 tax act fades away. While recession remains a...

  • Webinar The European Tech Market Outlook For 2019 And 2020

    3% Growth In 2019 Will Slow To 1% In 2020
    August 19, 2019 | Andrew Bartels

    This webinar covers Forrester’s latest forecast for business and government purchases of tech goods and services in Europe overall and by country for 2019 and 2020, including our...

  • Report Modernize Core Applications With Cloud

    How To Clear Three Big Hurdles Blocking Your Most Important Work Over The Next Decade
    August 5, 2019 | John R. Rymer, Dave Bartoletti

    Most core software systems are too inflexible, outdated, and chaotic to give businesses the flexibility they need to win, serve, and retain customers. Application development and delivery (AD&D)...

  • Report The Future Of VDI Is Cloud

    Cloud-Based Virtualization Will Surpass On-Premises VDI To Improve Scalability And Manageability
    July 31, 2019 | Andrew Hewitt, David K. Johnson

    Seeking to arm employees with the technology they need to drive business growth, enterprises have invested in digital workspace technologies like virtual desktop infrastructure (VDI), but change is...

  • Report New Tech: Cyber Ranges, Q3 2019

    Forrester's Landscape Overview Of 14 Providers
    July 30, 2019 | Jeff Pollard, Claire O'Malley

    Cyber ranges use a simulated breach environment to prepare your workforce for the stress, panic, and communication barriers they will face during a real cyberattack. In an inevitable cyberattack,...

  • Report Take The Mystery Out Of AI For IT Operations (AIOps)

    Here's How To Choose Between Two Paths To AIOps
    July 17, 2019 | Rich Lane

    Infrastructure and operations (I&O) pros have struggled with visibility since the dawn of client/server, and today's atomized and ephemeral services make that worse. Fortunately, AI for IT...

  • Report Transform Insights Into A Better Employee Technology Experience

    Collect, Analyze, And Put Qualitative And Quantitative Data To Work
    July 16, 2019 | Andrew Hewitt

    Very few organizations have processes and tools in place to holistically monitor, manage, and optimize employee technology experience. Underperforming devices, poorly designed apps, and sluggish...

  • Report Security Budgets In Asia Pacific, 2019

    Budgets Are Rising As The Region Continues To Play Catch-Up
    July 15, 2019 | Jinan Budge

    In 2019, CISOs in Asia Pacific (AP) must contend with a shaky economic outlook, a geopolitically complex threat landscape, and further regulatory scrutiny. Read this report to find out how security...

  • Report Now Tech: Spend Analytics Solutions, Q3 2019

    Forrester's Overview Of 16 Spend Analytics Providers
    July 11, 2019 | Andrew Bartels

    You can use spend analytics software to identify sourcing opportunities, find sources of spending contract leakage, and understand your firm's external spending for financial management purposes....

  • Report The Canadian Tech Market Outlook For 2019 To 2020

    Canadian Tech Spending Will Moderate After Strong Growth In 2017 And 2018
    July 10, 2019 | Andrew Bartels, Cheryl McKinnon, Nate Meneer

    The Canadian tech market will see moderate growth in 2019 and 2020. Near-term prospects for Canadian economic growth appear shaky due to the collapse of oil prices in Q4 of 2018 and persistent...

  • Report Internet-Of-Things Heat Maps For Operational Excellence, 2019

    Deploy IoT Use Cases Based On Value To Your Company Operations
    July 10, 2019 | Michele Pelino

    A fragmented array of internet-of-things (IoT) solutions enhance operational efficiencies and enable personalized customer experience in enterprises across vertical markets. IoT use cases such as...

  • Report The RPA Services Market Will Grow To Reach $12 Billion By 2023

    Despite Growth, Scale Remains Elusive For Enterprises
    July 10, 2019 | Leslie Joseph, Craig Le Clair

    Forrester surveyed the top robotic process automation (RPA) service providers and collected data on their customers, geographic focus, revenue, and the scale of implementations. We used this data...

  • Report The US Healthcare Security Benchmark, 2018 To 2019

    Healthcare Pros Must Spend Wisely To Counter Increasing Complexity

    In the past, IT security teams within US healthcare providers had much smaller budgets than those within other industries. This is no longer the case, as budget increases in healthcare have come as...

  • Report Adoption Profile: Hosted Private Cloud In North America, Q2 2019

    HPC Providers Shift Focus To Managed Services As Public Cloud Continues To Absorb More Of Their Market
    July 3, 2019 | Lauren E. Nelson

    While not the shiniest toy on the shelf, hosted private cloud (HPC) holds a unique position in serving multiple scenarios and users. HPC bridges the public and private cloud spaces — combining the...

  • Report The Public Cloud Market Outlook, 2019 To 2022

    Public Cloud Growth Continues To Power Tech Spending

    Public cloud infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS) have fundamentally reshaped the way enterprises consume technology — and how they...

  • Report Adoption Profile: Public Cloud In North America, Q3 2019

    July 1, 2019 | Lauren E. Nelson

    Public cloud continues to be a go-to platform for innovation, for offloading, and for accelerating business change. After a decade, public cloud is a stable force, but infrastructure and operations...

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