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Report Be Aware Of These Sourcing Trends For Managed Services And Cloud
Road Map: The Cloud Computing Playbook
December 11, 2018 | Bill MartorelliAs the nature of sourcing demand and delivery continues to evolve, infrastructure and operations (I&O) professionals will witness the impact of service delivery automation, which has been...
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Report Predictions 2019: Automation
Automation Technologies Will Drive Success From The Service Desk To Customer Service And Beyond
Automation technologies — a diverse set of technologies from robotic process automation (RPA) to business process management (BPM) to artificial intelligence (AI) and beyond — are becoming a key...