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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Forum Technology & Innovation

    learn best practices for driving innovation across your enterprise.
    November 3, 2020 | Chicago | Liz Herbert, Matthew Guarini, Brian Hopkins

    In today’s innovation-driven business environment, technology leaders have a unique opportunity to move beyond the traditional back-office IT function and become the catalysts of business...

  • Report Audio: The Long-Term Impact Of Emerging Technology On US Healthcare Providers

    July 1, 2020 | Brian Hopkins, Jeff Becker

    Healthcare CIOs face an unprecedented number of challenges in the coming years: extremely high costs, declining care outcomes, and exhausted employees. This report reveals the impact that emerging...

  • Survey Business Technographics® Developer Survey, 2020

    June 12, 2020

    Survey Topics Priorities Experience and talent Org structure Development processes Development testing Development technologies App architecture Development in the cloud Low-code...

  • Survey Business Technographics® Priorities And Journey COVID-19 Recontact Survey, 2020

    June 8, 2020

    Survey Topics Business priorities IT priorities Technology priorities Budget questions Vehicle and channel shifts Business continuity plans Workforce and technology implications Digital...

  • Forum Technology & Innovation EMEA

    Learn how you can become an engine of innovation at your organization.
    June 4, 2020 | London | Pascal Matzke

    As a technology leader, you have a unique opportunity in the year ahead. You can expand your role from manager of internal technology to your organization’s innovation leader. Are you ready...

  • Survey Business Technographics® Networks And Telecom Survey, 2020

    April 27, 2020

    SURVEY TOPICS General networking and priorities Software-defined networks (SDNs) Managed services Purchase sources Unified communications Contact centers Wide area networks (WANs) Internet of...

  • Report US Tech Budget Outlooks In A COVID-19 Recession

    A Best-Case Scenario Of A 5% Drop In Tech Spending In 2020 And An Alternative Scenario With Declines Of 9% In 2020 And 5% In 2021
    April 9, 2020 | Andrew Bartels

    CIOs and tech vendors in the US are facing an uncertain and rapidly deteriorating economic outlook as a result of efforts to contain the COVID-19 virus and its life- and health-threatening impacts....

  • Survey Business Technographics® Priorities And Journey Survey, 2020

    March 23, 2020

    Survey Topics Technology involvement Budget questions IT transformation maturity assessment Technology breakout Change in technology spending Priorities and priority actions IT and technology...

  • Report 2020 To 2021 US Tech Budgets: The Industry Outlook

    CIOs Should Tighten Their 2020 To 2021 Tech Budgets Based On Slowing But Still Positive US Economic Growth
    March 3, 2020 | Andrew Bartels

    The US tech budget outlook for 2020 and 2021 is getting darker, but growth will still be positive with a low risk of an actual downturn. In this report, we provide our 2020 to 2021 forecasts for...

  • Survey Global Business Technographics® Software Survey, 2019

    December 19, 2019

    Survey Topics Business priorities Software strategy Cloud Application portfolio Packaged software Software-as-a-service (SaaS) Platform-as-a-service (PaaS) Custom software development Budgets and...

  • Survey Global Business Technographics® Infrastructure Survey, 2019

    November 4, 2019

    Survey Topics Business priorities IT and digital operations Infrastructure initiatives Purchase source Cloud computing Cloud platform providers Cloud access Cloud management Hybrid cloud Cloud...

  • Survey Global Business Technographics® Workforce Benchmark Recontact Survey, 2019

    October 28, 2019

    Survey Topics Working style Collaboration scenarios Device security Security attitudes Information risk profile Automation Software acquisition Survey Methodology The Forrester Analytics...

  • Survey Global Business Technographics® Business And Technology Services Survey, 2019

    October 21, 2019

    Survey Topics Business priorities Digital business maturity assessment Third-party projects Emerging technologies Vendors Vendor selection and selection criteria Digital transformation Budgets and...

  • Survey Global Business Technographics® Workforce Benchmark Survey, 2019

    September 16, 2019

    Survey Topics Employee experience Device usage Device inventory App usage Device preferences Device ownership and BYO App inventory App ownership App attitudes Mobile wireless services Survey...

  • Survey Global Business Technographics® Marketing Survey, 2019

    September 9, 2019

    Survey Topics Organizational information Budget Demand management Content marketing Technology adoption and usage Marketing innovation maturity assessment B2B marketers on marketing measurement...

  • Report US Tech Market Outlook For 2019 To 2020

    Slowing Economic Growth And Rising Cloud Will Squeeze CIO Options
    August 20, 2019 | Andrew Bartels

    US CIOs and other tech decision makers will face a more challenging economic environment in 2019 and 2020 as the growth surge in 2018 from the 2017 tax act fades away. While recession remains a...

  • Survey Global Business Technographics® Security Survey, 2019

    August 19, 2019

    Survey Topics Organizational structure Cybersecurity and privacy maturity assessment General security questions Cyberinsurance Emerging technology risk and policy Sourcing strategy Governance,...

  • Survey Global Business Technographics® Mobility Survey, 2019

    July 15, 2019

    Survey Topics Purchase source General priorities Technical implications Mobile technical strategy Mobile apps Custom mobile app development Mobile management 5G networks Edge computing Augmented...

  • Report The Canadian Tech Market Outlook For 2019 To 2020

    Canadian Tech Spending Will Moderate After Strong Growth In 2017 And 2018
    July 10, 2019 | Andrew Bartels, Cheryl McKinnon, Nate Meneer

    The Canadian tech market will see moderate growth in 2019 and 2020. Near-term prospects for Canadian economic growth appear shaky due to the collapse of oil prices in Q4 of 2018 and persistent...

  • Survey Global Business Technographics® Data And Analytics Survey, 2019

    June 10, 2019

    Survey Topics Priorities, plans, and results Insights-diven business mturity assessment Systems of insights Data Big data Analytics Artifical intelligence Automation Cloud Internet of things (IoT)...

  • Survey Global Business Technographics® Developer Survey, 2019

    May 6, 2019

    Survey Topics General development and priorities Structure Metrics Processes Technology Low-code development Work demographics  Survey Methodology The Forrester Analytics Global Business...

  • Survey Global Business Technographics® Priorities And Journey Survey, 2019

    March 29, 2019

    Survey Topics Technology involvement Budget questions Company profile Technology breakout and purchase details Change in technology spending Emerging technologies IT Transformation Maturity...

  • Survey Global Business Technographics® Networks And Telecommunications Survey, 2019

    March 25, 2019

    Survey Topics General networking questions and priorities Software-defined networks (SDNs) Managed services Purchase source Unified communications Contact centers Wide area network (WAN) Internet...

  • Report 2019 US Tech Budgets: Industry Outlook

    CIOs Should Make Their 2019 Plans With A Solid Understanding Of What's Going On In Their Industry
    February 6, 2019 | Andrew Bartels

    The US tech budget outlook for 2019 is generally positive, with projected growth of 6.1% only slightly slower than its 2018 growth. But in that broad picture, different industries will face very...

  • Report 2019 US Tech Talent Market Outlook

    Low Unemployment And Rising Wages Present New Challenges For CIOs
    January 28, 2019 | Andrew Bartels, Nate Meneer

    Low unemployment and accelerating wages across the US economy are resulting in a shortage of workers and a surplus of jobs. While these overall labor market trends are affecting the market for tech...

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