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  • Webinar Enterprise Service Management: The New System Of Engagement

    October 4, 2017 | Charles Betz

    Enterprise service management (ESM) has become a leading trend in the crowded IT service management (ITSM) market. By expanding service thinking and the service app store as well as speeding up...

  • Report Vendor Landscape: Application Release Automation Tools

    Unleash Your Agility With Release Automation For Better Business Results
    May 12, 2016 | Amy DeMartine

    Application release automation (ARA) tools help firms release software consistently and in an automated fashion as a key part of getting business technology solutions to end customers. This report...

  • Webinar The Rise Of Robots: How Automation Will Transform I&O

    December 9, 2015 | Jean-Pierre Garbani

    Automation is the key to quantum leaps in productivity. Today, most automation is limited to what we could call "deterministic," which relies on rules that can be explicitly written. Tomorrow, the...

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