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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Now Tech: Healthcare RPA, Q2 2020

    Forrester's Overview Of 34 Healthcare RPA Providers
    April 29, 2020 | Jeff Becker

    You can use healthcare robotic process automation (RPA) to alleviate physician burnout, improve clinical outcomes, and increase revenue. But to realize these benefits, you'll first have to select...

  • Report Create Employee Personas To Power EX Strategy

    May 9, 2019 | Angelina Gennis

    A well-designed employee experience (EX) makes employees feel more connected to the overall organization, motivating them to invest their time and talent in doing great work. EX professionals...

  • Webinar Digital Business Transformation Accelerators

    April 8, 2019 | Nigel Fenwick, Allen Bonde

    Digital transformation is a term now so widely misused that it’s hard to know what is real transformation and what is simply a new technology project (and is there a difference?). Our latest...