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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report The State Of Retail Loyalty In 2020

    An Evaluation Of 13 Retail Loyalty Programs
    April 9, 2020 | Sucharita Kodali, Emily Collins

    Shoppers love retail loyalty programs. Three-quarters of online consumers belong to at least one program, and they report regularly using the programs to which they belong. However, not all loyalty...

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