- Relevance
- Date
Search Results
-
Report Applying The Forrester Wave™: Enterprise BI Platforms, Q3 2019
Extend Your Investment In An Enterprise BI Platform Beyond Just BI
In July 2019, we published two Forrester Wave™ evaluations on enterprise business intelligence (BI) platforms — client-managed and vendor-managed. We used 19 criteria to evaluate 20 vendors across...
-
Report Microsoft Is About To Shake Up Low-Code Platforms
Determine Power Apps' Place In Your App Dev Strategy Now
The low-code development market is red hot as enterprises seek new ways to build more software more quickly. About 100 vendors are jockeying for dominance, but a new sheriff just came to town....
-
Report Customize Your CX Champions Program
Build A Program To Grow CX Culture And Expand Organizational Impact
November 26, 2019 | Angelina GennisCustomer experience (CX) champions or ambassadors programs are growing in popularity, with surprising diversity in execution. Many are an increasingly valuable aspect of CX teams' efforts and...
-
Report CRM Goes Vertical In The Age Of The Customer
Landscape: The CRM Playbook
November 8, 2019 | Kate LeggettApplication development and delivery (AD&D) professionals who support CRM cannot afford failed technology initiatives. They increasingly deploy CRM solutions that are verticalized to leverage...
-
Report The Forrester Tech Tide™: Continuous Software Delivery, Q4 2019
Tools And Technology: The Modern Application Delivery Playbook
October 25, 2019 | Diego Lo GiudiceContinuous software delivery (CSD) is increasingly critical to firms' ability to win, serve, and retain customers. To accelerate their performance in CSD, companies are evaluating and adopting a...
-
Report Mapping's Third Wave Will Unlock The Physical Future Of Business
By 2023, Cloud Giants Will Subsume The Mapping Industry And Compete For Developers With Open Mapping Platforms
October 8, 2019 | Ted SchadlerAny developer will find building an app with location data for the physical world — whether for the internet of things (IoT), a self-driving car, augmented reality, location intelligence, and so on...
-
Report Leverage Public Cloud To Accelerate Your Machine Learning Adoption In North America
Meet The Service Ecosystem Of Machine Learning In The Public Cloud
The public cloud is increasingly taking on machine learning (ML) workloads. This report analyzes the key benefits of cloud-based ML and describes how companies in North America (NA) are using it to...
-
Report The Forrester Wave™: Streaming Analytics, Q3 2019
The 11 Providers That Matter Most And How They Stack Up
September 23, 2019 | Mike GualtieriIn our 26-criterion evaluation of streaming analytics providers, we identified the 11 most significant ones — Alibaba, Amazon Web Services, Cloudera, EsperTech, Google, IBM, Impetus, Microsoft,...
-
Report The Forrester Wave™: Cloud-Native Continuous Integration Tools, Q3 2019
The 10 Providers That Matter Most And How They Stack Up
September 19, 2019 | Christopher CondoIn our 27-criterion evaluation of cloud-native continuous integration (CI) tool providers, we identified the 10 most significant ones — Amazon Web Services (AWS), Atlassian, Buildkite, CircleCI,...
-
Report Now Tech: Continuous Integration Tools, Q3 2019
Forrester's Overview Of 16 Continuous Integration Tools Providers
September 16, 2019 | Christopher CondoContinuous integration (CI) tools are a lifeblood necessity for application development and delivery teams (AD&D) by enabling them to work on a common code base safely and at speed. But to realize...
-
Report Developer Engagement Best Practices
How Vendors Drive Software Adoption By Engaging With Developers
September 13, 2019 | Jeffrey S. HammondEnterprise software companies traditionally focus on selling new products to technical management and business leaders, but influential developers offer another channel for adoption. Engaging...
-
Report The Forrester Wave™: Unified-Communications-As-A-Service (UCaaS) Providers, Q3 2019
The Nine Providers That Matter Most And How They Stack Up
August 27, 2019 | Art SchoellerIn our 31-criterion evaluation of UCaaS providers, we identified the nine most significant ones — 8x8, Cisco, Dialpad, Fuze, Microsoft, Mitel, RingCentral, Star2Star, and Vonage — and researched,...
-
Report New Tech: Enterprise Computer Vision Solutions, Q3 2019
Forrester's Landscape Overview Of 33 Providers
August 9, 2019 | Kjell Carlsson, Ph.D.Are we in an AI revolution? Maybe. Are we in a computer vision (CV) revolution? Definitely. With hundreds of new startups and over $15B in new funding since 2013, CV solutions give enterprises...
-
Report The Forrester Wave™: Enterprise BI Platforms (Client-Managed), Q3 2019
The 13 Providers That Matter Most And How They Stack Up
July 29, 2019 | Boris EvelsonIn our 19-criterion evaluation of client-managed enterprise business intelligence (BI) platform providers, we identified the 13 most significant ones — Birst, IBM, Information Builders, Microsoft,...
-
Report The Forrester Wave™: Enterprise BI Platforms (Vendor-Managed), Q3 2019
The 14 Providers That Matter Most And How They Stack Up
July 29, 2019 | Boris EvelsonIn our 19-criterion evaluation of vendor-managed enterprise business intelligence (BI) platforms providers, we identified the 14 most significant ones — 1010data, Amazon Web Services, Birst, Domo,...
-
Report Leverage Public Cloud To Accelerate Your Machine Learning Adoption In Asia Pacific
Meet The Service Ecosystem Of Machine Learning In The Public Cloud
Machine learning (ML) is at the core of the ability of artificial intelligence to drive insights-driven businesses, and public cloud is becoming increasingly important to fueling the ML engine....
-
Report The Forrester Wave™: Customer Service Solutions, Q2 2019
The 12 Providers That Matter Most And How They Stack Up
June 18, 2019 | Kate LeggettIn our 33-criterion evaluation of customer service solution providers, we identified the 12 most significant ones — Appian, bpm'online, Freshworks, Microsoft, Oracle, Pegasystems, Salesforce, SAP,...
-
Report The Forrester Wave™: Cognitive Search, Q2 2019
The 12 Providers That Matter Most And How They Stack Up
May 29, 2019 | Mike GualtieriIn our 24-criterion evaluation of cognitive search providers, we identified the 12 most significant ones — Attivio, Coveo, Elastic, Grazitti Interactive, IBM, IHS Markit, Lucidworks, Micro Focus,...
-
Report The Forrester Wave™: Microsoft Dynamics 365 Services, Q2 2019
The 12 Providers That Matter Most And How They Stack Up
May 21, 2019 | Leslie JosephIn our 23-criterion evaluation of Microsoft Dynamics 365 service providers, we identified the 12 most significant ones — Avanade, Cognizant, DXC Technology, HCL Technologies, Hitachi Solutions,...
-
Report SaaS Marketplaces Are The New Frontier Of Enterprise Software
Software-As-A-Service Buyers Get A Faster, Simpler Buying Experience As Well As Better Security And Integration
May 3, 2019 | Liz HerbertClients tell us that software-as-a-service (SaaS) vendors are too numerous (and too small) for a formal sourcing process to apply in all cases. At the same time, the business-led, ungoverned model...
-
Report Intelligent Agents Can't Answer Commercial Voice Searches
Alexa, Siri, Google Assistant, And Cortana Fail Our Marketing Tests
April 24, 2019 | Collin Colburn, Arleen ChienThe notion of voice search completely upending B2C marketers' current search marketing strategies is premature. To understand today's commercial opportunities for brands across Amazon Alexa,...
-
Report The Inclusive Design Imperative: Win And Retain More Customers
Modernize Your Design Practice To Reach More Of Your Target Market
April 23, 2019 | Gina BhawalkarExperience design (XD) leaders can help their firms win and retain customers, break into new markets, and get employees more engaged, by prioritizing inclusion. To do this, you need to shift your...
-
Report Audio: The State Of Extended Reality (XR) In 2019
Listen To Forrester's Overview Of The Opportunities, Challenges, And Future Of Augmented, Virtual, And Mixed Reality
Recent updates in hardware and development tools make extended reality (XR) ready for primetime in the enterprise. Important use cases are to extend expertise, assist with complex sales, and train...
-
Report How To Increase Your Firm's Appetite For Customer Understanding
Lay The Groundwork For A Modern Research Practice
April 1, 2019 | Kelly PriceCustomer experience (CX) pros know that customer understanding is crucial for creating successful experiences but often lack the buy-in they need from their colleagues to do the research required....
-
Report Forrester Infographic: Digital Services Acquisitions Expedite Market Consolidation
March 29, 2019 | Amanda LeClairIn the quest to deliver end-to-end digital transformation services, the lines between a business consultancy, systems integrator, and agency continue to blur. Many services firms pursue aggressive...
- 1
- 2