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  • Report Case Study: How Merck Cut Costs And Improved Value By Investing In Vendor Management

    July 25, 2011 | Lutz Peichert

    Very few IT organizations have complete control over the corporatewide IT investments that are spent with external services providers. In Forrester's Forrsights Budget And Priorities Tracker...

  • Report SaaS In APEJ 2010/2011: End User Adoption Trends

    January 1, 2011 | Michael Barnes, Sanchit Gogia

    This document provides an overview of software-as-a service (SaaS) end-user adoption trends in Asia Pacific Excluding Japan (APEJ) for vendor strategists. SaaS adoption continues to accelerate...

  • Report China Healthcare Environment And IT Opportunity

    December 9, 2010 | Dane Anderson

    This report provides a comprehensive background of the healthcare dynamics in China in order to enable vendor strategists to address market opportunities more successfully. The report discusses the...

  • Report Virtualization In Asia Pacific 2010-2011: End User Adoption Trends

    December 1, 2010 | Michael Barnes, John Brand, Sanchit Gogia

    This report provides an overview of the virtualization adoption trends in Asia Pacific, excluding Japan (APEJ) for vendor strategists. Survey data reflects over 450 interviews with CIOs, IT...

  • Report CIOs: Support HEROes — Create Social Innovation Networks Using The PACT Framework

    An Empowered Report: Using Social Technologies To Empower Innovation
    November 22, 2010 | Nigel Fenwick

    Customers already use social technologies to wrest power away from large corporations. Now employees are also adapting social technologies in pursuit of innovations to support these empowered...

  • Report IT Buying Behavior Study Of Government-Related Customers: PRC

    October 1, 2010 | Gene Cao

    This document provides a comprehensive overview of IT procurement in the government-related market in China, with a focus on how new policies to foster local innovation and limit IT procurement...

  • Report Cloud Computing In India 2010: End User Adoption Trends

    September 1, 2010 | Michael Barnes, Sanchit Gogia

    This document provides an overview of cloud computing in India for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns, market awareness and user...

  • Report Cloud Computing In China 2010: End User Adoption Trends

    September 1, 2010 | Michael Barnes

    This document provides an overview of cloud computing in China for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns, market awareness and user...

  • Report Compliance With Clouds: Caveat Emptor

    August 26, 2010 | Chenxi Wang

    Today's organizations face aggressive cost-cutting and efficiency pressures that drive businesses to consider cloud sourcing solutions. While the many properties of cloud services, such as...

  • Report Public Sector IT Opportunity: Philippines

    August 1, 2010 | Dane Anderson

    This document provides a comprehensive background of public sector dynamics in the Philippines in order to enable vendor strategists to address market opportunities more successfully. Particular...

  • Report Cloud Computing In Australia And New Zealand 2010: End User Adoption Trends

    August 1, 2010 | John Brand, Michael Barnes

    This document provides an overview of cloud computing in Australia and New Zealand for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and challenges,...

  • Report Cloud Computing In Asia Pacific 2010: End User Adoption Trends

    June 1, 2010 | Sanchit Gogia, Michael Barnes

    This document provides an overview of cloud computing in Asia Pacific excluding Japan (APEJ) for vendor strategists. Survey data was gathered from over 470 interviews with CIOs, IT managers, and...

  • Report Public Sector IT Opportunity: Australia

    June 1, 2010 | Dane Anderson

    This document provides a comprehensive background of public sector dynamics in Australia in order to enable vendor strategists to address market opportunities more successfully. Particular focus is...

  • Report Competitive Analysis: Algeria

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Algeria Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Algeria in order to address...

  • Report Qatar Competitive Analysis

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Qatar Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Qatar in order to address...

  • Report Qatar Industry Opportunity

    May 1, 2010 | James Erickson

    This report provides a comprehensive overview for vendor strategists of vertical industries in Qatar in order to address market opportunities more successfully. Particular analysis and focus are...

  • Report Indian IT Managed Services Market Report

    April 1, 2010 | Dane Anderson

    This report provides comprehensive insights and practical outcomes for the Indian managed IT services market from an end user and supplier perspective that enables vendor strategists to identify...

  • Report Real-Time Analytics For Contact Centers

    Do You Know What Your Customers Are Thinking?
    March 25, 2010 | Elizabeth Herrell

    Although contact centers and customer support managers collect data on their agents' performance, too little information is known about what their customers are experiencing during an interaction....

  • Report Public Sector IT Opportunity: Asia Pacific

    February 26, 2010 | Dane Anderson

    This document provides a comprehensive background of public sector dynamics in Asia Pacific in order to enable vendor strategists to address market opportunities and investments more successfully....

  • Report Public Sector IT Opportunity: Taiwan

    February 3, 2010 | Dane Anderson

    This document provides a comprehensive background of public sector dynamics in Taiwan in order to enable vendor strategists to address market opportunities more successfully. Particular focus is...

  • Report Public Sector IT Opportunity: Thailand

    February 1, 2010 | Dane Anderson

    This document provides a comprehensive background of public sector dynamics in Thailand in order to enable vendor strategists to address market opportunities more successfully. Particular focus is...

  • Report Public Sector IT Opportunity: Hong Kong

    February 1, 2010 | Dane Anderson

    This document provides a comprehensive background of public sector dynamics in Hong Kong in order to enable vendor strategists to address market opportunities more successfully. Particular focus is...

  • Report Public Sector IT Opportunity: Malaysia

    January 27, 2010 | Dane Anderson

    This document provides a comprehensive background of public sector dynamics in Malaysia in order to enable vendor strategists to address market opportunities more successfully. Particular focus is...

  • Report Public Sector IT Opportunity: South Korea

    January 3, 2010 | Dane Anderson

    This document provides a comprehensive background of public sector dynamics in South Korea in order to enable vendor strategists to address market opportunities more successfully. Particular focus...

  • Report Australia Healthcare Review And Forecast

    December 9, 2009 | Dane Anderson

    This document provides a comprehensive background of the healthcare dynamics across the Australian marketplace in order to enable vendor strategists to address market opportunities more...