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  • Forum CX Sydney

    The Time Is Now: Lead With Experience
    April 30, 2020 | Virtual Event | Michael Barnes

    CX and marketing exist to win, serve, and retain customers. But silos and miscommunication keep this power duo from reaching their full potential. For this reason, we’ve made collaboration...

  • Report Forrester Analytics: Social Commerce Forecast, 2018 To 2023 (China)

    ForecastView Document
    August 12, 2019 | Satish Meena

    Social commerce encompasses every step of purchasing a product through the intermediary of a social media platform. We expect social commerce in China to reach $684 billion by 2023, accounting for...

  • Report Forrester Analytics: Social Media Advertising Forecast, 2019 To 2023 (Global)

    ForecastView Document
    August 7, 2019 | Meenakshi Tiwari, Brandon Verblow

    Social is the fastest-growing digital advertising channel globally in the next five years. Marketers must understand what's driving this spend and adjust their spending strategies to match. This...

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