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  • Report Marketing IT Services To SMBs

    Assessments, Audits, And Strategy Consulting Drive Technology Adoption
    March 4, 2011 | Tim Harmon

    Customer spending on IT services will grow dramatically over the next five years, and that includes small and medium-size businesses (SMBs), particularly medium-size businesses. As SMBs' IT...

  • Report How SaaS Will Change Technology Sourcing Strategy

    January 26, 2011 | Andrew Bartels, Liz Herbert

    Sourcing executives are increasingly considering SaaS solutions as part of their overall technology vendor landscape. Are these technologies disruptive to sourcing? To answer that question,...

  • Report Best Practices: SaaS Systems Integration

    Findings From 42 Firms That Leveraged Third-Party Help In SaaS
    November 22, 2010 | Liz Herbert

    Forrester recently surveyed 42 clients that are using third-party systems integration support for rollout of software-as-a-service (SaaS) solutions such as salesforce.com, Workday, and Google Apps....

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