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The Employee Experience Playbook For 2019
Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm
The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...
Charts & Figures
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Empowered Customers Leverage Smartphone And Tablet Apps
October 6, 2017
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Social Technographics Scores Vary By Country
October 6, 2017
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Report The State Of Empowered Customers And Technology: Benchmark 2017, Global
Global Consumer Technographics®
October 6, 2017 | Anjali LaiConsumer behaviors and expectations are rapidly evolving, but the rate of change differs across the globe. And while similar attitudes drive the most empowered customers, their device usage varies...
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Report Mobile Misconceptions: Uncovering How Consumers Actually Use Their Mobile Phone
A Technographics® 360 Report: Using Survey, Qualitative, And Behavioral Data
May 12, 2014 | Roxana Strohmenger, Anjali LaiMobile phone adoption has undeniably changed the way consumers behave, think, and engage. This has prompted marketing leaders to rethink their outreach strategies and adapt to keep pace with the...