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  • Report The Inclusive Design Imperative: Win And Retain More Customers

    Modernize Your Design Practice To Reach More Of Your Target Market
    April 23, 2019 | Gina Bhawalkar

    Experience design (XD) leaders can help their firms win and retain customers, break into new markets, and get employees more engaged, by prioritizing inclusion. To do this, you need to shift your...

  • Report Digital Voice Experiences

    A Digital Voice Experience Series Report
    March 27, 2019 | Jennifer Wise

    Voice-based digital experiences are all the rage, with consumers using remotes, cars, speakers, and even microwaves that listen and/or talk. Companies wanting to leverage this new touchpoint are...

  • Report The Forrester Wave™: Omnichannel Functional Test Automation Tools, Q3 2018

    The 15 Providers That Matter Most And How They Stack Up
    July 26, 2018 | Diego Lo Giudice

    In our 26-criteria evaluation of omnichannel functional test automation (OFTA) providers, we identified the 15 most significant ones — Conformiq, Eggplant, Experitest, IBM, Micro Focus Silk, Micro...

  • Report Now Tech: Omnichannel Functional Test Automation Tools, Q1 2018

    Forrester's Overview Of 21 Omnichannel Functional Test Automation Providers For Continuous Testing
    March 22, 2018 | Diego Lo Giudice

    Application development and delivery (AD&D) teams use omnichannel functional test automation (OFTA) tools to improve quality, reduce testing cycle time, and deliver business value faster. But to...