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  • Report ERP Software Trends In 2010 And Beyond

    ERP Software Enters A New Wave Of Innovation
    February 3, 2010 | Holger Kisker, Ph.D.

    Enterprise resource planning (ERP) solutions are the core of most companies' IT applications. Over the past three decades, ERP went through several innovation cycles and today is considered to be a...

  • Report TechRadar™ For Business Process Professionals: Human Resource Management Apps, Q1 2010

    Core Components Show Maturity While Collaborative Elements Evolve
    January 6, 2010 | Paul D. Hamerman, Claire Schooley

    Human resource management (HRM) applications range from essential tools to hire and pay employees and administer benefits programs to strategic components for assessing and developing talent. More...

  • Report Trends 2010: ERP Applications

    Moderate Customer Activity Accompanies More Radical Vendor Strategies
    December 17, 2009 | Paul D. Hamerman

    With many enterprise resource planning (ERP) projects on hold due to recession-induced spending constraints, some pent-up demand is evident that will result in more upgrades, replacements, and...

  • Report The State Of ERP 2009: Market Forces Drive Specialization, Consolidation, And Innovation

    November 2, 2009 | Paul D. Hamerman

    As the enterprise resource planning (ERP) software market struggles against an unprecedented tide of economic woes, strategic opportunities are surfacing for customers. Soft market conditions mean...

  • Report PLM SaaS Adoption: The Barriers Persist, But Don't Rule It Out

    July 1, 2009 | Roy C. Wildeman

    With the costs of product life-cycle management (PLM) applications under more and more scrutiny, software-as-a-service (SaaS) is getting more attention as a viable alternative approach to...

  • Report Craft Your Negotiations Strategy To Reflect New Packaged Apps Licensing And Pricing Trends

    April 3, 2009 | R "Ray" Wang

    Results from Forrester's Enterprise And SMB Software Survey, North America And Europe, Q4 2008 reveal three major trends shaping contract negotiations strategy: 1) declines in software spending; 2)...

  • Report Latest BI Adoption Trends In Enterprises: Bright Future, But Off To A Slow Start

    January 12, 2009 | Boris Evelson

    Our latest data shows that enterprises are slowly but surely beginning to adopt the newest BI features like open source, end-user self-service, and search-BI convergence.

  • Report Software-As-A-Service Adoption, SMB Versus Enterprise

    January 4, 2008 | R "Ray" Wang

    This data chart surfaces trends in software-as-a-service adoption, and compares these trends across SMBs and enterprises.

  • Report WCM: Who Will Help, And What Technology Will They Use?

    January 4, 2008 | Stephen Powers

    These data charts will examine investment trends in Web content management initiatives.

  • Report Capgemini Is A Leader In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007

    Capgemini provides strong value across the implementation life cycle to a variety of industries. The provider has a particular focus on EMEA, in which it does approximately 70% of its SAP...

  • Report CSC Is A Leader In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007

    CSC provides strong value for the technical phases of an SAP implementation, but has less experience and skill in front-end strategy and process consulting. The provider has, however, been building...

  • Report imc2 Works Best For Established, Rather Than Emerging, Interactive Campaigns

    The Forrester Wave™ Agency Summary, Q4 2007
    December 4, 2007 | Brian Haven

    As one of the smaller agencies in this evaluation, imc2 has a well-rounded offering of established interactive marketing services. The agency's strongest capabilities are in implementing Web sites,...

  • Report How To Fit Service Providers To Your SOA Needs

    November 20, 2007 | Tim Sheedy

    Some organizations that have made the commitment to SOA are not yet witnessing the full benefits. While this may be justifiable for some, in general it's not an acceptable outcome for either the...

  • Report Buyers Take Note: Europe's Providers Lag In The IT Services Global Delivery Arms Race

    May 31, 2007 | Andrew Parker

    To test how Europe-based IT services specialists stack up in the race to establish genuine global delivery capabilities, Forrester surveyed six market leaders in Europe and gathered data on their...

  • Report Organization Size Drives Apps Maintenance Behavior

    Big IT Is More Rigorous In Methodology And More Apt To Outsource
    March 22, 2007 | Marc Cecere

    Forrester recently surveyed 277 IT decision-makers about their application maintenance habits and preferences, and we analyzed their responses, looking at the effect of organization size on...

  • Report European Software Services Survey, 2006 To 2007

    Enterprises Still Favor Custom App Development, But Change Is In The Wind
    March 20, 2007 | Richard Peynot

    Continued commoditization of business processes has driven enterprises to direct significant budget toward maintaining commercial packaged applications and outsourcing application development....

  • Report Open Source Support Services: Buyer's Guide

    Six Criteria For Choosing An Open Source Support Provider
    February 2, 2007 | Julie Giera

    The proliferation of open source in the enterprise, coupled with the number of third-party consultants, service providers, distribution firms, and outsourcers offering open source services, has...