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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report CSC Is A Leader In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007

    CSC provides strong value for the technical phases of an SAP implementation, but has less experience and skill in front-end strategy and process consulting. The provider has, however, been building...

  • Report Capgemini Is A Leader In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007

    Capgemini provides strong value across the implementation life cycle to a variety of industries. The provider has a particular focus on EMEA, in which it does approximately 70% of its SAP...

  • Report How To Fit Service Providers To Your SOA Needs

    November 20, 2007 | Tim Sheedy

    Some organizations that have made the commitment to SOA are not yet witnessing the full benefits. While this may be justifiable for some, in general it's not an acceptable outcome for either the...

  • Report Buyers Take Note: Europe's Providers Lag In The IT Services Global Delivery Arms Race

    May 31, 2007 | Andrew Parker

    To test how Europe-based IT services specialists stack up in the race to establish genuine global delivery capabilities, Forrester surveyed six market leaders in Europe and gathered data on their...

  • Report Open Source Support Services: Buyer's Guide

    Six Criteria For Choosing An Open Source Support Provider
    February 2, 2007 | Julie Giera

    The proliferation of open source in the enterprise, coupled with the number of third-party consultants, service providers, distribution firms, and outsourcers offering open source services, has...

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