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Principles Of Inclusive Design
April 23, 2019
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Inclusive Design Archetypes
April 23, 2019
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Report The Inclusive Design Imperative: Win And Retain More Customers
Modernize Your Design Practice To Reach More Of Your Target Market
April 23, 2019 | Gina BhawalkarExperience design (XD) leaders can help their firms win and retain customers, break into new markets, and get employees more engaged, by prioritizing inclusion. To do this, you need to shift your...
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Report Case Study: How Salesforce Built A Highly Effective Customer Success Organization
Salesforce's Customer Success Group Is A Manifestation Of The Tech Giant's Values
January 4, 2019 | TJ KeittFrom Salesforce's inception, its co-CEO Marc Benioff has focused the business on making its clients successful. To fulfill this mission, the tech giant built the Customer Success Group (CSG), an...