Charts & Figures
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To Unlock The Power Of Location Data, We Need New Mapping Infrastructure
December 12, 2019
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Emerging Technologies That Will Change The Mobile Experience
December 4, 2019
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The Impact Of Unstructured Data On mCommerce
December 4, 2019
Search Results
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Webinar Predictions 2020: Retail
Monday, February 10, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Fiona Swerdlow, Sucharita Kodali, Brendan Witcher2020 will be a(nother) year of upheaval in global society and its institutions. Elections, trade barriers, climate change, and more have both consumers and businesses on edge. To evolve and grow,...
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Report Forrester Infographic: Big Data And Big Dollars Drive Mapping Innovation
Unlocking The Potential Requires Open Mapping Platforms That Blend Location Data, Your Data, And Powerful Software In The Cloud
December 12, 2019 | Ted SchadlerMapping is the power play hidden in plain sight; incumbents and startups alike are stockpiling massive amounts of data and innovation. But today's closed stacks and download-only data stand in the...
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Webinar Developer Engagement Best Practices
December 12, 2019 | Jeffrey S. HammondOne consequence of digital transformation is that companies are increasingly interested in creating digital platforms and services for developers to use and extend with new digital products and...
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Webinar Healthcare Predictions 2020: Survive And Thrive Amid Innovation And Regulation
Viewers should join this webinar to gain a clear understanding of the expected innovation and legislation facing the US healthcare industry in 2020. Virtual care growth will support a broader and...
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Report Case Study: HDFC Life Insures Its Future With Technology-Led Innovation
The Insurance Company's Digital Transformation Paid Rich Dividends
December 9, 2019 | Amit BhatiaIndian insurer HDFC Life transformed itself from a traditional insurance firm into a digitally powered leader in the insurance space. Over a five-year period, HDFC Life won more customers by...
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Report Mobile Commerce In 2030
mCommerce Is A New Mobile Services Economy, Not Mini eCommerce
Investments in mobile have been one of the most important shifts for consumer-facing businesses in the last decade, but companies will need to modify their strategies and plans to accommodate...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Utilities
Emerging technologies will impact what is possible in the consumer utilities market — electricity, water, and gas — in terms of controlling consumption but will have less influence on direct...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Wealth Management
Future wealth management services will be more natural, personalized, and contextually relevant. Mobile experiences in wealth management will be fueled by emerging technologies and customer-focused...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Transportation
Consumers today regularly engage with transportation-as-a-service models like Uber and Lyft via their mobile devices. As new technologies emerge, the transportation industry will be disrupted once...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Media
More than a quarter of US online adults prefer to use their smartphones to purchase digital or downloadable products. Consumers already regularly spend money on digital media like videogames on...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Insurance
Emerging technologies will shift the traditional insurance industry to adopt new, digital practices. The accompanying PDF provides a closer look at the impact that emerging technologies will have...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Education
Mobile has long promised to be the great equalizer in education by bringing connectivity to the billions of people who own mobile devices. Emerging technologies will scale education with immersive...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Banking
US consumers today complete a double-digit percentage of banking activities on their mobile devices. As mobile technologies advance, so will banking capabilities. Ultimately, consumers will feel as...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Healthcare
Mobile devices will enable on-demand, affordable healthcare with capabilities like video conferencing, text-based services, and remote monitoring. Emerging technologies will improve healthcare...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Travel
Mobile commerce already plays a major role in the customer journey when booking travel, and consumers will increasingly book and buy travel via mobile devices. Emerging technologies will...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Retail
Visual Search Will Elevate mCommerce Revenue In Retail
Mobile has transformed retail by adding proximity and immediacy to the shopping experience: Many visits to US eCommerce sites now occur via smartphones, and US consumers complete a double-digit...
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Report Forrester Infographic: Connected Shoppers In Southeast Asia
Retailers Must Deliver Consistent Experiences Throughout Customers’ Shopping Journey
November 25, 2019 | Xiaofeng WangConsumers in Southeast Asia (SEA) are connected and channel-agnostic. Retailers and brands must invest in digital strategies and omnichannel retail to provide consistent shopping experiences....
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Report Redefining The Three Commerce Technology Models For Today's Business Requirements
Tools And Technology: The Retail eCommerce Playbook
The original on-premises, limited, legacy commerce suites and platforms are being reborn, creating open architecture to allow commerce businesses to implement only and exactly what they need to...
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Report Research Overview: Digital Trends In Utilities
November 21, 2019 | Nigel FenwickDigital leaders in the utilities industry often ask Forrester about the latest digital trends and how they will impact the business. This research overview provides easily digested perspectives of...
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Report Digital Store Capabilities Benchmark In Singapore
Forrester's 2019 Digital Store Capabilities Assessment benchmarked six retailers in Singapore. Digital business executives at retailers can use this report to understand how their digital store...
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Report Now Tech: Digital Wealth Management Platforms, Q4 2019
Forrester's Overview Of 24 Digital Wealth Management Platform Providers
November 14, 2019 | Vijay RaghavanYou can use digital wealth management platforms to improve investor experience, increase financial advisor productivity, drive profitability, and bring next-gen capabilities to your financial...
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Report Innovate Insurance With Technology
Executive Overview: The Digital Insurance Strategy Playbook
November 14, 2019 | Oliwia BerdakDigital technologies are transforming the entire value chain of insurance, opening up new distribution opportunities; altering how insurers can assess, price, and manage risks; and creating new...
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Report Think SKUs, Not SOWs: How Marketplaces Will Shake Up Tech Selling
Selling On This Channel Requires Embracing CPG-Style Approaches
November 12, 2019 | Allen BondeB2B marketplaces are not new, but even the least adventurous sellers must now consider selling through or even launching their own marketplace. Early movers demonstrate the importance of...
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Webinar Predictions 2020: B2B Commerce And Marketplaces
B2B sellers double down on digital to remove friction from their channel ecosystems. They adopt new roles, seek new partners, and use M&A to focus on "doing one thing well." Key takeaways: You...
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Report Predictions 2020: Retail
To Grow, Retailers And Brands Must Navigate The Rough Social And Economic Waters Ahead
Digital business retail pros, get ready for yet another tumultuous year in 2020. Social responsibility, continued expansion into new services, and data mastery are just some of the areas that we...