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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Guard Your Competitive Edge And Maintain Trust With Data Privacy And Security

    Executive Overview: The Data Security And Privacy Playbook
    August 21, 2020 | Amy DeMartine

    Data is the lifeblood of today's digital businesses. Sophisticated cybercriminals are determined to steal it, and employees can abuse it. IP theft erases competitive advantage, while privacy...

  • Report Develop Actionable Business-Centric Identity And Access Management Metrics

    Performance Management: The Identity And Access Management Playbook
    May 19, 2020 | Andras Cser, Sean Ryan

    Many security and risk (S&R) professionals continue to struggle to sustain identity and access management (IAM) as a top business technology priority. S&R pros who succeed at nurturing their...

  • Report Optimize User Experience With Passwordless Authentication

    Improve User Experience And Security And Lower The Cost Of Cross-Channel Authentication
    March 2, 2020 | Andras Cser, Sean Ryan

    With the evolution of numerical computing, the password has lost its ability to protect critical applications and data. This report looks at passwordless authentication, explaining how it can...

  • Report Shift From Privacy Readiness To Sustained Compliance

    Roadmap: The Data Security And Privacy Playbook
    February 6, 2020 | Enza Iannopollo

    New privacy rules are popping up all over the world. Increasingly, security and risk (S&R) and privacy professionals believe that maintaining compliance with global privacy regulations is one of...

  • Report How To Manage Brexit's Impact: CISO Edition

    Focus On Data Protection, Staffing, And Regulatory Alignment
    December 12, 2019 | Paul McKay, Enza Iannopollo

    While the recent UK general election has provided certainty that the first stage of Brexit will happen on January 31, the certainty only persists until the end of 2020. It's still possible that a...

  • Report Best Practices: Customer Call Center Authentication

    Prioritize Implicit Biometrics And Phone Reputation To Reduce Customer And Agent Friction
    March 22, 2019 | Andras Cser, Merritt Maxim

    Customer call center authentication (CCCA) combines human and machine processes, tools, and technologies. The call center is invariably the channel of last resort for customers looking to get...

  • Report Now Tech: Payment Tokenization, Q1 2019

    Forrester's Overview Of 21 Payment Tokenization Providers
    March 7, 2019 | Andras Cser

    You can use payment tokenization (PT) solutions to: 1) reduce the risk of fraud from stolen personal account numbers (PANs); 2) reduce the scope of PCI DSS compliance and audits; and 3) increase...

  • Report Tackle The California Consumer Privacy Act Now

    Use Your GDPR Compliance Programs To Prepare For The New CCPA Requirements
    February 8, 2019 | Enza Iannopollo

    In less than one year's time, regulators in California will start enforcing the requirements of the California Consumer Privacy Act (CCPA). Brazil has just passed new privacy regulations, and India...

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