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  • Application Management
  • Charles Betz
  • Transform IT to win, serve, and retain customers

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  • Report Plan Your Continuous Delivery Journey

    Road Map: The Continuous Deployment Playbook

    DevOps is now a mainstream approach to delivering digital business value, yet many organizations are struggling to scale. To build a lasting initiative, your DevOps and continuous delivery (CD)...

  • Report The Forrester Wave™: Continuous Delivery And Release Automation, Q4 2018

    Tools And Technology: The Continuous Deployment Playbook
    November 26, 2018 | Charles Betz

    In our 26-criterion evaluation of continuous delivery and release automation (CDRA) offerings, we identified the 15 most significant ones — Atlassian, CA Technologies, Chef, CircleCI, CloudBees,...

  • Report Predictions 2019: DevOps

    Adolescent DevOps Grapples With Governance
    November 8, 2018 | Charles Betz, Sandy Rogers

    In 2019, firms will face increasing complexity and risk as they attempt to scale their DevOps initiatives. This will force them to create more-holistic technical, organizational, and governance...

  • Webinar Enterprise Service Management: The New System Of Engagement

    October 4, 2017 | Charles Betz

    Enterprise service management (ESM) has become a leading trend in the crowded IT service management (ITSM) market. By expanding service thinking and the service app store as well as speeding up...

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