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  • Report Now Tech: Enterprise Health Clouds, Q2 2019

    Forrester's Overview Of 29 Enterprise Health Cloud Providers
    May 21, 2019 | Jeff Becker

    You can use enterprise health clouds to reduce infrastructure costs, create a 360-degree view of the consumer, and deploy compelling new high-touch engagement solutions. But to realize these...

  • Report Now Tech: Customer Communications Management, Q1 2019

    Forrester's Overview Of 17 CCM Providers
    January 11, 2019 | Craig Le Clair

    You can use customer communications management (CCM) to format, personalize, and distribute content to support physical and electronic communications and improve the customer experience. But to...

  • Report Now Tech: Cloud Contact Center Providers, Q3 2018

    Forrester's Overview Of 24 Cloud Contact Center Providers
    August 10, 2018 | Art Schoeller

    You can use cloud contact center providers to rapidly deliver critical contact center capabilities, reduce or eliminate capex for hardware and software, and protect existing contact center...

  • Report Now Tech: Cloud Unified Communications Providers, Q2 2018

    Forrester's Overview Of 24 Cloud Unified Communications Providers
    June 4, 2018 | Art Schoeller

    You can use cloud unified communications (UC) providers to quickly deliver critical UC capabilities to your workers, reduce or eliminate capex investments, and protect existing UC investments. But...

  • Report Now Tech: Hybrid Cloud Management, Q1 2018

    Forrester's Overview Of 41 Hybrid Cloud Management Providers
    March 15, 2018 | Lauren E. Nelson, Sophia I. Vargas

    You can use hybrid cloud management tools to reduce your cloud bill, with performance in mind; gain cloud brokerage insights; and simplify management across platforms. But to access these benefits,...

  • Report Now Tech: Public Cloud Development Platforms, Q1 2018

    Forrester's Overview Of 17 Public Cloud Development Platform Providers
    March 5, 2018 | Dave Bartoletti, John R. Rymer

    Software developers use public cloud development platforms to develop and deliver applications fast and with less risk, quickly introduce software-based business innovations, and modernize...

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