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The Employee Experience Playbook For 2019

Transform The Employee Experience To Drive Business Performance

Missing from most workforce technology strategies today is an understanding of what makes employees truly engaged and productive — and how this directly affects customer experience and financial...

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  • Report 2019 US Tech Talent Market Outlook

    Low Unemployment And Rising Wages Present New Challenges For CIOs
    January 28, 2019 | Andrew Bartels, Nate Meneer

    Low unemployment and accelerating wages across the US economy are resulting in a shortage of workers and a surplus of jobs. While these overall labor market trends are affecting the market for tech...

  • Report How To Grow Your Internal Tech Talent

    Case Study: Cerner's Learning And Skill Development Strategies
    July 16, 2018 | Andrew Bartels, Nate Meneer

    Employee learning and development is critical in today's competitive labor market, as the cost and challenge of obtaining high-demand tech skills through recruitment continue to rise. Cerner is a...

  • Report Case Study: Win Tech Talent In Non-Tech Hubs Like WillowTree

    Start With A Strong Talent Brand And The Right Location
    March 14, 2018 | Bobby Cameron, Nate Meneer

    Finding top tech talent outside of major tech hubs takes some extra work, but it can be done. This case study explores the talent strategy of WillowTree, an innovation agency that provides mobile...

  • Report CIOs: Use CX Principles To Improve Your IT Brand

    Improved EX Will Give IT The Business Support It Needs To Excel
    March 9, 2018 | Matthew Guarini, Nate Meneer

    IT teams are always looking for ways to improve. Traditional efforts like service management and process design can help improve the way IT delivers services, but these initiatives alone are not...

  • Report Debunking The US Tech Talent Shortage

    Creative CIOs Will Find Or Develop The Tech Talent They Need
    October 12, 2017 | Andrew Bartels, Nate Meneer

    Studies and white papers routinely claim that the US is facing a tech talent gap. This claim resonates with many CIOs who have had their own challenges recruiting the right talent. But while...

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