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The Employee Experience Playbook For 2019

Transform The Employee Experience To Drive Business Performance

Missing from most workforce technology strategies today is an understanding of what makes employees truly engaged and productive — and how this directly affects customer experience and financial...

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  • Webinar The Forrester Tech Tide™: Human Capital Management, Q3 2019

    There’s Never Been A Better Time To Rethink Your People Strategy And Operations Investment
    September 26, 2019 | Mark Brandau

    The market for human capital management (HCM) software-as-a-service products continues to expand and evolve rapidly. Vendor consolidation is giving way to new areas of investment. New segments,...

  • Report 2019 US Tech Talent Market Outlook

    Low Unemployment And Rising Wages Present New Challenges For CIOs
    January 28, 2019 | Andrew Bartels, Nate Meneer

    Low unemployment and accelerating wages across the US economy are resulting in a shortage of workers and a surplus of jobs. While these overall labor market trends are affecting the market for tech...

  • Report Predictions 2019: Artificial Intelligence

    No Pain, No Gain With Enterprise AI

    Your enterprise AI journey is going to be a rollercoaster. You want immediate rewards from AI but realize the risks. You will overcome your cautious cynicism by overplanning. You'll dive in anyway...

  • Report Innovation In The Age Of The Customer Requires A Culture Of Diversity And Inclusion

    Diversity And Inclusion Become Key Competencies Of Your Innovation Program
    April 23, 2018 | Dan Bieler

    In the age of the customer, successful organizations innovate and differentiate by boosting diversity and inclusion. This allows them to create an environment where employees feel empowered to...

  • Report Case Study: Win Tech Talent In Non-Tech Hubs Like WillowTree

    Start With A Strong Talent Brand And The Right Location
    March 14, 2018 | Bobby Cameron, Nate Meneer

    Finding top tech talent outside of major tech hubs takes some extra work, but it can be done. This case study explores the talent strategy of WillowTree, an innovation agency that provides mobile...

  • Report Top Research For CIOs: Q1 2018

    Tap New Tech And Talent To Innovate Fast
    February 28, 2018 | Matthew Guarini

    Today's CIOs face the opportunity of a lifetime — to take the reins of technology-driven innovation for their organizations and make chief digital officers (CDOs) obsolete. This report highlights...

  • Report Gig Workers Fill A Gap In Your Tech Talent Strategy

    An Efficient Broker Will Accelerate Gig Into The Mainstream
    January 2, 2018 | Marc Cecere, Matthew Guarini

    The gig economy allows individuals to contribute to a business on a part-time ("gig") basis. With CIOs fighting an escalating war for talent that is exacerbated by the age of the customer, the gig...