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Report With Microservices, A Service Mesh Helps Developers Focus On The Business
Diverse Hybrid Microservice Patterns Will Drive Service Mesh Specialization
October 24, 2019 | Randy HeffnerMicroservices provide application modularity and deployment flexibility, building agility for innovation and rapid response to digital disruption. But distributed systems are hard, and...
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Report GDPR-Like Regulations Are Going Global — Is Your Customer Service Organization Ready?
How Customer Data Moves Through Your Contact Center Will Determine Your Compliance Path
June 25, 2019 | Art SchoellerJust over a year after the EU General Data Protection Regulation (GDPR) took effect, we're starting to see the consequences for firms that don't meet compliance standards — and this is only the...