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  • Customer Experience Management
  • Dave Bartoletti

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ForresterNow

FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Forum Technology & Innovation Global

    Adapt To Win
    November 4, 2020 | Live Virtual Experience | Liz Herbert, Matthew Guarini, Brian Hopkins

    In today’s business environment, change is constant. Technology, customer expectations, workforce issues, and economic factors are continually evolving. To thrive in this environment,...

  • Report The Cloud CX Value Map

    Use The CX Value Map To Measure Cloud Success Across Your Organization

    As enterprises expand their cloud usage, infrastructure and operations (I&O) professionals are increasingly cloud intermediaries and must become better "vendors" of services for their internal...

  • Webinar Modernize Your Core Business Applications With Cloud In 2020

    November 21, 2019 | Dave Bartoletti, John Rymer

    Digital transformation is facing a moment of truth: Will companies find a way to harness the power of cloud to finally tackle the crufty, lumbering core systems that have always been too difficult...