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The Retail eCommerce Playbook For 2019
The Art And Science Of Retail eCommerce
Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they are not missing either opportunities for direct online sales or ways that this...
Charts & Figures
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Now Tech Large Vendors: Product Lifecycle Management, Q3 2019
October 28, 2019
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Report New Tech: Smart Packaging, Q4 2019
Forrester's Landscape Overview Of 22 Providers
October 22, 2019 | George LawrieMaturing smart packaging technologies from digital watermarks to intelligent inks stand ready to power a new generation of applications that drive autonomous supply chains and direct-to-consumer...
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Report Now Tech: Trade Promotion Management, Q3 2019
Forrester's Overview Of 16 Trade Promotion Management Providers
September 17, 2019 | George LawrieYou can use trade promotion management (TPM) to defend market share, attract the next billion consumers, and improve success rates for new product introduction. But to realize these benefits,...
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Report Now Tech: Product Lifecycle Management, Q3 2019
Forrester's Overview Of 18 Product Lifecycle Management Providers
August 29, 2019 | George LawrieYou can use product lifecycle management (PLM) to improve innovation success, deliver differentiating customer experience, and reduce time-to-market. But to realize these benefits, you'll first...
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Report Now Tech: Pricing And Promotion, Q3 2019
Forrester's Overview Of 23 Pricing And Promotion Providers
July 15, 2019 | George LawrieYou can use pricing and promotion solutions to increase revenue and margin by more effectively enforcing pricing policies and more sensitively matching price to subjective value. Additionally,...
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Report Use Modern Syndicated Sales Data Sources To Boost Return On Trade Promotions
Get The Most Out Of Trade Investment With Modern Syndicated Data
July 11, 2019 | George LawrieIn 2015, consumer packaged goods (CPG) brands spent more than $500 billion on trade promotions alone. Even with the benefit of syndicated point-of-sale data services to guide their investments, CPG...
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Report Case Study: Shop Direct Masters Personalization At Scale
The Journey From A Catalog Business To A Pure-Play Online Retailer
February 23, 2018 | George LawrieThis report documents for application development and delivery (AD&D) professionals the way in which Shop Direct deployed personalized content at each customer journey touchpoint to drive traffic,...
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Report The Three Rs Of Retail Robotics
Use Robots To Increase The Human Touch In Retail
February 20, 2018 | George LawrieThere's no lack of examples of robots of humanoid appearance (think the LoweBot) that provide relatively limited service interactions with customers. Behind the scenes, both retailers and consumer...
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Report Use Product Data Feeds To Increase Online Sales
How Brands Should Optimize Product Data That Drives Traffic And Conversion
January 26, 2018 | George LawrieProduct data is the cornerstone of direct-to-consumer (D2C) success. It powers search and comparison engines that guide consumers in the initial discover and explore stages of the customer journey....
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Report Refit Your Applications For Direct-To-Consumer Sales
Direct Selling Is Here To Stay — But Requires A Fundamental Review Of Your Application Portfolio
December 13, 2017 | George LawrieThe rise of direct-to-consumer (D2C) selling models challenges traditional sources of competitive advantage for consumer-packaged goods (CPG) brands. Key elements of D2C sales — collapsing barriers...